The Store Manager was very rigid and hostile.

In saying this, the salesman was very helpful.

Staff were very helpful, and explained any questions clearly.

Very good from start to finish would highly recommend my dad was very happy with the service

Staff in store were very helpful and polite.offering to help and give advise if needed. Not too in your face while browsing
Sofa arrived on time and date expected
Delivery driver was very efficient and had my reclining sofa installed in no time.

As we walk into scs we got a very good welcome the sales assistant was very helpful and polite we told him what we were looking for and what fabric he got us a bottle of water we sat down and discussed the price and the hole package we had a very good experience

We were welcome on the visit to ScS, allowed to spend as much time as needed. We were taken through the ordering process slowly. At the end, we asked for a swatch of the fabric design chosen but were told it is no longer provided. This was disappointing end to our otherwise good experience. I hope this changes.

Excellent service from start to finish and very friendly sales people.

On time and very helpful men took all the packaging away left no mess

I ordered a 2 and 3 seater Calisese Stella560 was told they come apart so my 2 seater fit in. On delivery in March both were in one piece so unable to fit, room overcrowded. this was noted by the delivery man who said someone will call. I have sent in 4 complaint, heard nothing no call or email, went into shop last week was told Darren smith had said no further action, but no one could inform me of their decision.TERRIBLE SERVICE.

The friendliness of the staff and how helpfull they were.

Becton showroom was great. Had plenty of sofas in stock for customers to try. Helpful sales people who were not pushy at all. We got a great discount too!
Still waiting for the delivery though, so jury is not out yet.

The person is was so friendly and polite

Not good at all very bad experience
Deals in store can’t get in other store
Very rude manager doesn’t know how to talk to customers. Never recommend them.

Very good service, very wide choice

Very professional and very please with the sofa

From customer service to sofa quality, I'm absolutely delighted. The advice and help given was non-stop and they made sure to accommodate all needs with delivery frame times etc. Special shout out to Shah as even where I made a mistake in my order, he was more than happy to adjust this from as soon as my email was received and gave me a call to confirm this as well as being very present from the get go. Sofas were delivered on time and well and can't have been more happy with my purchase.

Good advice in the shop , helped us choose our sofa.

The staff were helpful courteous and professional.

The person seeing me was professional very helpful and helped me in making a decision. He did not put any pressure on me to buy just good advice.

Very professional and friendly staff. Also very helpful and patient.