Helpful staff, not pushy at all and didn't try to steer us towards the more expensive options.

Excellent staff service from the moment we went into store we were greeted with a wonderful warm welcome, the range of suites on offer far exceeded our expectations and right now the delivery can’t come soon enough.once again thank you for being so helpful & patient. mr and mrs Fletcher

The salesperson was very attentive to our needs as well as giving us the space to look at all the products in our own time. Placing the order was straightforward with help being given all the way.

Over priced & price negotiations wasn’t right. Agreed with one price however at the time of payment I was told some other price. I think they are trying to sell some otc products like some takeaways. I was a Repeated customer.
Your entire intention was to sell product not to solve customer problems. SCS would not be my choice anymore.
But salesperson json was very good & excellent.
Big zero

The delivery driver was fantastic

Helpful assistance reasonable price

Thank u all good at minute

Really helpful and even made me a cup of tea while deciding settee and colour

This is not our first visit to the Bradford showroom, so we knew that we would receive very good service, and so it was, in fact excellent service and attention especially from your salesperson Jason.
Everything was very well explained, and made the whole experience of choosing our new 2 seater go very smoothly.

Excellent service from the moment we walked into the store to the moment we left
Jason was very helpful and not pushy
Well done

The company kept in touch with us all the way through the delivery and the drivers were great. They were friendly and respectful of our property.

Very informative staff member. Answered all my questions thoroughly.

We were greeted by a gentleman named Jayson, who was incredibly helpful. He took the time to guide us through our options and helped us choose the right sofa at the best deal. He was very professional and polite throughout. If I could give more than five stars, I would happily give ten! I would definitely recommend visiting the Bradford Forster Square store and asking for Jayson. The rest of the staff were also very friendly.

Excellent customer service. The lady who dealt with us was excellent.

We visited Poltronesofa alongside other retailers looking for a new sofa set. On entering the store we were approached by a friendly and helpful staff member, who explained about the company, the process of ordering and building etc. he then said he would leave us to browse and if we required anything further to find him or a colleague. We browsed at our leisure with no pressure etc. we left the store to look at other retailers and then returned some time later. We again saw the same staff member who then assisted us with further questions, again with no pressure or expectation. The result, we happily placed an order.

I was looked after very well the lady who dealt with me was very nice and she went through with me with all the details I was very satisfied

Very happy with our experience at Poltronesofa - Bradford
Jason was very helpful in finding us the sofa & chair that was perfect for us. He didn't pressure us and we would recommend this store. Plenty of choices available at competitive prices. Awaiting our sofa & chair, can't wait.
Thank you.

Overall experience good disappointed we couldn’t have the settees we wanted in leather so had to choose different ones

I was being dealt with by a member of the team and the manager got involved and started to pressure me into buying the sofa. I had already picked the sofa I wanted and then had to choose the fabric and colour which was very important to me. A sofa is a big expensive purchase so it has to be right! I don't need to be pressured into buying a sofa. It's off putting. I think anyone going into a sofa show room obviously wants to buy a sofa we don't need additional pressure by management. The young team member did a good job in helping me to make a final decision on the fabric colour which was helpful. I also thought the price was good too which is a bonus ...