poltronesofà - Bromborough Avaliações 

1.807
O TrustScore é 4.5 de um total de 5

4,6

Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable exp... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse. We found a sofa on sale that suited us perfectly and it took just a few minut... Ver mais

Avaliado com 5 de um total de 5 estrelas

Received a warm welcome and although our needs were carefully listened to we were left to wander and look at the sofas in peace. Once several were investigated we were helped with our final choice wit... Ver mais


Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Bromborough

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contato

  • Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, Reino Unido

  • 0191 731 3300

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.807)

17.727 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Sofa & chair delivered

Sofa & chair delivered. Sofa fine but chair has several problems with the upholstery finish.
Reported problem waiting for a response.

4 de julho de 2026
logotipo da poltronesofà - Bromborough

Resposta da poltronesofà - Bromborough

Good Morning Anna,

I hope you are well and thank you for your review.

I am very sorry to see that you have concerns with your chair following the delivery and thank you for sending over the details of this to us.

I have located your contact form and a service has been raised so that this can be looked into further.
You will be contacted by the 3rd party technicians at Emmiera, over the next 3-5 days, regarding the next steps.
Rest assured that we will look to have this resolved for you as quickly as possible.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

All round brilliant

Michael at Bromborough was outstanding. Really helpful, knowledgeable, patient and witty . He was especially kind to my elderly mum. The store was modern and smelt fabulous!! Excellent service , fab experience! What’s not to like !

7 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

The delivery drivers Steve and Martin…

The delivery drivers Steve and Martin were excellent, they brought the sofa and chair in through our quite narrow doorway. Set up both gave a demonstration of how they worked and took away all the packaging. We are extremely pleased with how comfortable the suite is.

4 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Very knowledgeable staff

Very knowledgeable staff. Took the time to explain all options and didn't hurry me into making a decision. Pleasant change not to get the usual sales patter. An excellent experience and thanks to your staff member Michael

20 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Very good

Very good, typical sales person a little ott

19 de junho de 2026
logotipo da poltronesofà - Bromborough

Resposta da poltronesofà - Bromborough

Ciao Mr Peart,

I hope you are well and thank you for your review.

Its great to see that you had a positive experience overall on your recent visit to store.
We always strive to provide a 5* service and appreciate your comments.

Thank you for your order with us.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 3 de um total de 5 estrelas

Cannot understand why we have to wait…

Cannot understand why we have to wait so long must be a back log of Customers nevermind.

11 de junho de 2026
logotipo da poltronesofà - Bromborough

Resposta da poltronesofà - Bromborough

Ciao Christopher,

I hope you are well and thank you for taking the time to leave us your review.

I am sorry if the lead time for you delivery is longer than you may have hoped for.

Our furniture is made to order so we provide an estimated lead time for delivery when an order is placed.
As this is estimated we do advise that the date can change and once the goods are ready for delivery we will reach out with the first available delivery date.

Thank you for your order with us and we hope that you will be very happy with your choice.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

Micheal was brilliant

Micheal was brilliant, so kind and patient with us and the kids

Well informed about the products and helped when needed but didn’t feel pressured into a decision

Overall a lovely member of staff

14 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Well done Michael and the scented showroom

Visited whilst we were in the area, not deliberately to buy anything, just to browse.
Greeted by a perfumed showroom and friendly apron clad gent called Michael.
Not pushy or intrusive, just courteous and polite, explained the tag colours on the sofas and left us to our browsing.
We returned the next day and asked Michael to sell us a new sofa suite, was that easy.
Well done Michael and the scented showroom.

7 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Very friendly staff everything was done…

Very friendly staff everything was done in a professional way . happy with the service.

3 de junho de 2026
logotipo da poltronesofà - Bromborough

Resposta da poltronesofà - Bromborough

Ciao Miss Quick,

Thank you for your review.

We’re pleased to hear you had a positive experience with us.

I have tried to call you today, If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais