After searching and visiting a number of different retailers, we found our ideal furniture at the store in Cardiff Gate. The service was first class with everything handled in a knowledgeable, profess... Ver mais
Localização
Trocar localização3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL Cardiff, Glamorgan,, GB
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Veja o que dizem as avaliações
So we went to 2 different poltronesofa stores. 1 in Newport where we were in there for 40 minutes looking at sofas and not 1 staff member came to speak to us. I was ready to buy. 10 seconds in the one... Ver mais
Very helpful delivery men who had to disassemble the sofa on my drive and then put it together again in my bedroom they were amazing Thank you very much
Visited this shop recently and was welcomed straight away, everything explained, we were left to wander at our leisure and when we decided which sofa we would like Richard was extremely helpful and ex... Ver mais
Detalhes da empresa
Sobre poltronesofà - Cardiff
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa
Informações de contato
3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL, Cardiff, Glamorgan,, Reino Unido
- 0191 731 3300
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from the delivery…
Excellent service from the delivery team ,great looking sofa.
9 de julho de 2026
Kim down cardiff gate was brilliant …
Kim down cardiff gate was brilliant customer service outstanding no pressure off them and really helpful well done
9 de julho de 2026
2 really polite men nothing too much if…
2 really polite men nothing too much if asked. Very nice
7 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great staff very informative about the…
Great staff very informative about the chair we purchased all round good service
7 de julho de 2026
Resposta da poltronesofà - Cardiff
Good Afternoon June,
Thank you for taking your time to leave us a 4* review.
I am please to see that you are happy with the experience received and that the Sales Advisors in Store were very informative.
If there is anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kindest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Kiri and Kim were very friendly
Kiri and Kim were very friendly. Let usbrowse undisturbed but regularly asked if we had any questions. We were there about two hours in total trying and comparing suites. Even made us a latte each. Great service from the store.
3 de julho de 2026
Made to feel welcome straight away.
Made to feel welcome straight away.
Looked after our needs and was very helpful to ensure we ended with what we wanted.
3 de julho de 2026
The men very polite efficient and quick…
The men very polite efficient and quick made sure we were happy with the service well done boys
3 de julho de 2026
Informative and non pushy sales team
Informative and non pushy sales team. Really helpful and explained everything exceptionally well! Top stuff.
13 de junho de 2026
Efficient service and clear…
Efficient service and clear communication from day we purchased through to delivery.
Delivery was before estimated time on delivery day.
Great service.
1 de julho de 2026
Helpful staff in store
Helpful staff in store. Friendly and efficient delivery team
3 de julho de 2026
They arrived on time
They arrived on time. They were courteous. Took all the delivery boxes and wrapping. They positioned it in almost final place; we only had to move it a little. Would use them again.
3 de julho de 2026
Efficient and kept informed
3 de julho de 2026
Resposta da poltronesofà - Cardiff
Ciao Emma,
Thank you for your review and for sharing your feedback.
We’re pleased to see that you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Poltronesofa at ScS
Social Media Team
The service from attending the store
The service from attending the store, to being advised on colours and specifications to ordering and delivery has been exceptional. Love the furniture we bought for the Living room and Conservatory.
2 de julho de 2026
Timeing polite and careful.
2 de julho de 2026
From start to finish 100% happy
From start to finish 100% happy. The staff from the shop to the delivery were very friendly and very helpful and everybody made the experience of furniture shopping easy. The settees are absolutely stunning and the quality is top notch. We are very happy with our purchase. Thank you
2 de julho de 2026
Purchase of new furniture
Great customer service Show room immaculate. Great range of furniture.
Delivery on time with notice given prior.
Nice coffee
1 de julho de 2026
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