poltronesofà - Dunstable Avaliações 

393
O TrustScore é 4.5 de um total de 5

4,4

White Lion Retail Park, Luton Road, LU5 4XZ Dunstable, Bedfordshire,, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We visited the store twice, At the first visit, we were shown a sofabed that fitted our requirements but we needed time to look at alternatives elsewhere. On the second visit we were able to view the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simon and Nathan delivered our sofas today. Friendly, helpful and very considerate and careful about how they brought the 2 sofas into our small flat. One wrong sofa was originally delivered, but SC... Ver mais

Avaliado com 4 de um total de 5 estrelas

Good notification from delivery team and set up was quick and easy. Very straightforward as I was expecting no surprises.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Walked into the shop had a look around at a few sofas, Nadeen then approached me asked if needed any assistance, he was very approachable, talkative, friendly, polite and professional. Able to answer... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Dunstable

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contato

  • White Lion Retail Park, Luton Road, LU5 4XZ, Dunstable, Bedfordshire,, Reino Unido

  • 01582 691460

4,4

Excelente

O TrustScore é 4.5 de um total de 5

393 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(393)

17.184 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sofa delivery

Karl and Simon were extremely efficient delivering my new sofa though a very difficult double door porch. Nothing was too much trouble. Many thanks lads

28 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Didn't i choose well !

Friendly, helpful, knowledgeable staff. Good carpet range from basic to luxury, well priced according to quality. Nice furniture at fair cost. I found exactly what I wanted.

31 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

My husband and i were left a lone to…

My husband and i were left a lone to have a good look at the sale and were taken a back when we had to approach the sales person . Her name was Anneesa she was very nice and welcoming , we are very happy with the purchase we made that day three & two seater sofas Sammy

13 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Very Helpful Staff

We visited the store twice, At the first visit, we were shown a sofabed that fitted our requirements but we needed time to look at alternatives elsewhere. On the second visit we were able to view the sofabed again and purchase it. At both visits, the staff were extermely helpful and allowed us time to take measurements and check that it suited our purpose.

7 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Simon and Nathan delivered our sofas…

Simon and Nathan delivered our sofas today. Friendly, helpful and very considerate and careful about how they brought the 2 sofas into our small flat.
One wrong sofa was originally delivered, but SCS ordered us 2 brand new ones to make sure they matched - no fuss or arguments. Chris, the Manager at Dunstable store was very helpful.

17 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Great sofas terrible service

Really happy with our new sofas, but less so the service received from SCS. We were contacted in early December to say that the sofas were ready and asked to pay the balance outstanding, which we did. We were told we would be contacted again in a few weeks to arrange a convenient delivery. No further contact was made and it was only because I called SCS a few weeks later that I found out that the sofas were ready and a delivery date had been scheduled. If I had waited to hear from SCS the first I would have known about the delivery would have been the text I received at 7pm the night before saying delivery would be the next day, leaving me no time to arrange collection of our old sofas or even arrange for someone to be at home to receive delivery. Not impressed given the amount we spent with SCS and would not use again.
Also if you do have the misfortune to use be prepared for the hard upsell from the in store sales people who will try to convince you to buy add-ons you don't need. Luckily we didn't fall for this.
Interestingly I tried to leave this review on the SCS website but they "moderated" it and refused to publish it.

20 de dezembro de 2022
Avaliação não solicitada
logotipo da poltronesofà - Dunstable

Resposta da poltronesofà - Dunstable

Good Morning Suzanne,

I hope you are well and thank you for your 1* review.

We are very sorry to see that you were unhappy with the service received and after reading your review I can understand why this may have been disappointing for you.

We are always aiming to provide our customers with a 5* service and so we do appreciate your feedback as this will help us to improve our service moving forward.

I will also ensure that your feedback is received by our bookings team to advise that you were not contacted regarding your delivery so that we can investigate this further and to ensure a situation like this does not happen in future.

Please accept my apologies for any inconvenience this may have caused you.

We are so pleased to see that you are happy with your sofas since arrival.

Many Thanks,
Lynsey - ScS Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais