poltronesofà - Farnborough Avaliações 

1.855
O TrustScore é 4.5 de um total de 5

4,3

Unit 5 Solartron Retail Park, Solartron Road, GU14 7QL Farnborough, Hampshire,, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service with no pressure to purchase. Truly well informed staff who went beyond to show us around your furniture store. Would definitely recommend a visit to your store if you want to browse... Ver mais

Avaliado com 5 de um total de 5 estrelas

Polite and respectful, kept me updated on delivery time slot . Also were super quick in putting it together while taking away all the packaging that the sofa came in , leaving it tidy. They were bri... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely 100% from start to finish! Dave in Poltroné sofas Farnborough was so helpful when I went in to first have a look, no pushy sales talk which was refreshing so I went back and ordered my fur... Ver mais

Avaliado com 3 de um total de 5 estrelas

Sofa was delivered yesterday, Driver and assistant was great but they never checked everything was working, They did not check that the chaise lifted up and down and that the backrest were working pro... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Farnborough

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contato

  • Unit 5 Solartron Retail Park, Solartron Road, GU14 7QL, Farnborough, Hampshire,, Reino Unido

  • 01252 359740

4,3

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.855)

17.550 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Owen was very helpful and responded…

Owen was very helpful and responded promptly and accurately to my enquiries. He clearly outlined what the process was regarding a purchase of a clearance sofa and what the timelines might be and the likely delivery cost. He checked with colleagues for the final details and was able to confirm a most suitable delivery day for me and luckily the delivery was included.

19 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Mary was amazing

Mary was amazing. Warm and polite. Main reason we bought the sofa. Very informative about the sofa and passionate in her customer service. In fact all the staff were very nice. Its was a truly nice experience. Lovley sofa.

16 de julho de 2026
Avaliado com 3 de um total de 5 estrelas

SCS experience

Delivery is by third party. Rather than arriving between the suggested time of 10am to 3pm. Phoned before 7am on the delivery day. One of the sofa was damaged. Poltronesofa have agreed to replace sofas. Customer service advisors were courteous and willing to help.

12 de julho de 2026
logotipo da poltronesofà - Farnborough

Resposta da poltronesofà - Farnborough

Good Morning Bipin,

I hope you are well and thank you for taking the time to leave us your review.

I am so sorry to see that one of your sofas arrived with damage and I can understand how upsetting this must have been for you.
This has been raised and I can confirm that the replacement order has been requested for you.
As soon as this is ready we will be in touch.

If you have any questions in the meantime then please do not hesitate to contact us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

Love my sofa

I ordered my sofas 4 months ago they arrived monday and they are beatiful i love my pink sofa and best of all it is cat and dog friendly they make my living room look even better and there so comfy and i got my drinks holders inside. Gareth who served my self and my mum was lovely and helped when i waa undecided due to having cats and clawing my last sofa n helpes me find a pet free and perfect sofa for al my needs

14 de julho de 2026
Avaliado com 4 de um total de 5 estrelas

Efficient and speedy delivery and…

Efficient and speedy delivery and installation of our furniture

11 de julho de 2026
logotipo da poltronesofà - Farnborough

Resposta da poltronesofà - Farnborough

Good Afternoon Mr Burton,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience and all went smoothly with your delivery.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

Upon visiting scs in farnborough

Upon visiting scs in farnborough, we were greated by Mary, we told her what we were looking for, she showed us around.with her excellent knowledge she explained everything, the sofa we choice.Even Owen was brilliant sorted out the financial side.
K&D Makwana

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New Sofa and Chair

Fantastic experience from placing the order with David to having two very helpful chaps deliver on Tuesday. We are delighted with our sofa and chair and couldn’t recommend these people more. Their communication throughout was brilliant. Thank you all

7 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

The store was in Farnborough Surrey

The store was in Farnborough Surrey. We were greeted by Jack....what an amazing guy! So welcoming, so knowledgeable and helpful. Nothing was too much trouble. He was chatty and friendly and even stayed beyond his working hours to seal the deal. Great guy a true asset. He deserves a pay rise...well done Jack.

2 de julho de 2026
Avaliado com 4 de um total de 5 estrelas

good service on delivery although…

good service on delivery although longer wait than expected for delivery to showroom

7 de julho de 2026
logotipo da poltronesofà - Farnborough

Resposta da poltronesofà - Farnborough

Ciao Robert,

I hope you are well and thank you for your 4* review.

I am pleased to see that everything went well with your delivery however I am sorry that this took a little longer than you may have hoped for to arrive with you.
All of our furniture is made to order which is reflected in the lead times provided.

Thank you for your order with us and I hope that you are enjoying your new furniture.

Many thanks.
Lynsey - Poltronesofa at ScS
Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais