Good communication prior to delivery giving date. Text received on the day giving a timeslot followed by a call from the crew saying they were on their way. On arrival good survey of route and d... Ver mais
Localização
Trocar localizaçãoRansomes Euro Park, Central Avenue, IP3 9SN Ipswich, Suffolk,, GB
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Veja o que dizem as avaliações
There was lots of styles to choose from with great choice of leather or fabric options. The staff were very helpful, informative and there was no sale pressure. They explained the payment options,... Ver mais
Loved the sofas, however we have damage to the frame and cannot sit on the sofa. We have lifetime frame guarantee warranty - but trying to get hold of them or the insurance company (neither of which w... Ver mais
A empresa respondeu
From the moment we walked in, Bailey helped through out of perfect experience. It was so good we returned and bought another sofa the following week. Great work Bailey, and I would definitely recom... Ver mais
Detalhes da empresa
Sobre Poltronesofa - Ipswich
Escrito pela empresa
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Escrito pela empresa

Informações de contato
Ransomes Euro Park, Central Avenue, IP3 9SN, Ipswich, Suffolk,, Reino Unido
- 01473 275100
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pode usar a ajuda de IA para as respostasVer mais
From the sale to the delivery was very…
From the sale to the delivery was very good and the actual sofa is very well made

Resposta da Poltronesofa - Ipswich
Efficiently delivered
Efficiently delivered, running late, but called with revised eta

Resposta da Poltronesofa - Ipswich
Great shopping Experience
The store layout and the lovely smell when we entered!! Very friendly and non-pushy staff, good prices and choice was excellent. Hadnt gone into buy but ended up with a new sofa lol!!
Excellent service
From purchasing my sofa to delivery the experience was excellent. All staff in store and on delivery were helpful and professional. I would recommend this service and I love my new sofa.
Helpful friendly advice
Helpful friendly advice, took care in explaining.
Thank you
The staff in the showroom were…brilliant
The staff in the showroom were extremely helpful,knowledgeable and explained everything in clear way, very impressed

Resposta da Poltronesofa - Ipswich
Delay in serving
We found what we wanted more or less straight away. Why only 4 stars and not 5 stars was we had to wait around for ages to get someone to help us.
Friendly staff who let us wander rd…
Friendly staff who let us wander rd with out being pushy. Simon was Amazing and helped us with everything. We went to Ipswich store at Ransomes euro park.
Excellent Service
There was lots of styles to choose from with great choice of leather or fabric options. The staff were very helpful, informative and there was no sale pressure. They explained the payment options, insurance and delivery schedule. I am expecting my sofa and recliner in early August
Your Staff are always very helpful…
Your Staff are always very helpful pleasant and happy
Thus far
Thus far, excellent customer service - the proof wiil be in the pudding when we are in receipt of our order and everything being equal if any 'issues' arise (hopefully not of course) - including ' meeting expectation of delivery time and arrangement (extremely important), the positive experience we have received, remains so. (including 'after sales' etc.)
Good understanding of customer (us) product requirements etc.
sincerely, thank you
From the moment we walked in
From the moment we walked in, Bailey helped through out of perfect experience. It was so good we returned and bought another sofa the following week.
Great work Bailey, and I would definitely recommend to family and friends.
Very impressived
Very impressived, Simon was very helpful and knowledgeable. I look forward to receiving my sofa.
Regards
Paul Lewis
Ipswich
Happy customer
Sofa came in the morning as said.
Very good delivery men were professional and quick and careful with my sofa and room surround.
Professional service throughout
Good communication prior to delivery giving date.
Text received on the day giving a timeslot followed by a call from the crew saying they were on their way.
On arrival good survey of route and destination. Offered and moved a chest of drawers to facilitate entry.
Delivery very smooth and assembly quick and efficient.
Tested everything and showed us fully assembled.
Took all rubbish away.
Very professional and polite throughout - a great service.
Great help in the store which was not…
Great help in the store which was not pushy just relaxed and helpful . Bailey was great
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