Took 3 months to be delivered, when it arrived its the wrong colour. It may be the same colour as the invoice says but its not the colour I ordered in store. The sales person has made a mistake. On ho... Ver mais
Localização
Trocar localizaçãoUnit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD Leeds, Yorkshire,, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Our first visit to several furniture outlets resulted in a successful purchase from Poltronesofa We found exactly what we wanted at a price within our budget with the help of a friendly sales person... Ver mais
Very great customer service from entering the store all the way through to the end of purchase. Every detail explained of the delivery process . Very nice staff & very helpful with no pressure interac... Ver mais
Helpful staff in store, kept well informed about the delivery. Thought I needed to remove the glass in the lounge window to get the sofa in but the amazing delivery guy sorted it which saved me money.... Ver mais
Detalhes da empresa
Sobre poltronesofà - Leeds
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa

Informações de contato
Unit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD, Leeds, Yorkshire,, Reino Unido
- 0191 731 3300
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff were really friendly and helpful
Staff were really friendly and helpful. Only reason it wasn't a 5 star is because the manager promised to call me that afternoon as he was trying to secure an earlier delivery date for me but he never did so I'm still unsure when exactly my delivery will be!

Resposta da poltronesofà - Leeds
Staff were very efficient when we…
Staff were very efficient when we ordered the sofa and explained everything throughly
Sofa arrived before the due date which was great
Delivery men were polite,curtious and efficient.
Delivered on time the driver was very…
Delivered on time the driver was very good put everything together and then reminded me how to do everything
Lady who served us was very friendly…
Lady who served us was very friendly and knowledgeable. Looking forward to receiving our new sofa
The salesman was very professional
The salesman was very professional.
Optimal service.
I knew what I wanted and the sales…
I knew what I wanted and the sales person took me straight to a sofa that was perfect
From walking into the store the lad…
From walking into the store the lads were great. Delivery guys friendly and efficient. All round a good experience
From going to the showroom to choose a…
From going to the showroom to choose a new sofa , to delivery of our lovely new sofas , every thing went to plan , kept informed, all staff lovely, friendly and knowledgeable
Visited the store early in the year
Visited the store early in the year, staff were very helpful and friendly, gave us plenty of time to make a decision on what we wanted.
Sofa delivered this week, arrived on time and the gentlemen delivering it were very helpful a had the sofa put together in no time - excellent job.
The sofa itself is lovely- good quality and well made - very happy with our purchase.
Courteous and knowledgeable member of…
Courteous and knowledgeable member of staff.
Cannot recommend enough
Lovely greeting from Cameron, who explained the various products and helped us narrow down what we were looking for, before letting us browse the store on our own. We really appreciated this as other stores have very pushy staff who never leave you alone. Once we’d found our sofa, Cameron was a star in making sure we were happy with all aspects & we were very impressed with his style and depth of knowledge. Overall a great experience & product to match!
The whole experience has been so easy
The whole experience has been so easy, the team in the store, helpful and cheerful. The delivery crew were amazing on such a hot day, they were pleasant and respectful. Thank you 😊
Staff very helpful
Staff very helpful in store. Sofa and chairs delivered ahead of scheduled delivery. Delivery staff were professional and helpful.
Kept in touch about the delivery and…
Kept in touch about the delivery and what time, the delivery men were very good and friendly
Utterly and frustratingly useless…
I can’t believe you have sent a form asking for comments. Your incompetence, lies and lack of communication in our case means we will never deal with SCS again (even in its pseudo-Italian disguise). A simple request to send a swatch has escalated into a battle to get our deposit back!!! Communication is hopeless!!

Resposta da poltronesofà - Leeds
Very one was so helpful and aj was…
Very one was so helpful and aj was amazing went through everything with us and was so hopefully and funny x
we spoke with a guy who knew his job…
we spoke with a guy who knew his job and explained the pros an cons
Thanks for everything we receive the delivery at at same rights time
Thanks for everything we receive the delivery at same time
Very helpful in the shop ,got what i…
Very helpful in the shop ,got what i wanted . Delivery men couldn't of been better .The only down side was waiting 12 weeks .
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







