Wanted a smaller-sized reclining single chair (either powered or hand-operated). ScS poltronesofa local branch had a big discount item that suited me perfectly. Staff at the branch were excell... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoRegent Place Retail Park, Derby Road, LE11 5AB Loughborough, Leicestershire,, GB
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Veja o que dizem as avaliações
We went into the Loughborough branch and it was lovely and relaxed atmosphere,we had a lovely salesman cant remember his name but think it began with an O,very helpful and knew his stuff.
The delivery itself was actually 5*. Two person delivery. Extremely experienced and very careful with installation. Most efficient and approachable. Could not ask for better. I downgraded to 4* due to... Ver mais
A empresa respondeu
Very professional, kept updated the whole time and delivered when stated. We were missing the self adhesive glides and recliner cups but the driver had some of the self adhesive parts which they pro... Ver mais
Detalhes da empresa
Sobre poltronesofà - Loughborough
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa
Informações de contato
Regent Place Retail Park, Derby Road, LE11 5AB, Loughborough, Leicestershire,, Reino Unido
- 01509 631800
4,6
Excelente
994 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Still disappointed no response
Still disappointed no response - they have my money they don’t care now . Lots of other furniture suppliers like Furniture village and DFS offering lower priced products better quality. Think before you order from SCS. Speaking from own personal experience.
16 de agosto de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Good Morning Nisha,
I hope you are well and thank you for taking the time to leave us your review.
I am sorry to see that you are disappointed.
If you would like to email your enquiry to us as socialmedia@scs.co.uk along with your order number and address and postcode and we can take a look over this for you.
Please note that our systems are unavailable until Monday but we will get back to you as soon as possible.
Kind Regards
Lynsey
Customer Experience | ScS
Good service, good communications
My experience with SCS in Loughborough was a good one. The sales staff were helpful, without being pushy, ordering was straightforward and payment terms flexible. The delivery date was as indicated in store and I was kept informed of the progress of the delivery on the day. The real time tracking was helpful. The delivery drivers were very friendly. My only negative was that I had to re-arrange the initial delivery date on the phone, I was told to call back in a few days but a second date was arranged without consultation and I had to take time away from work to be available
5 de agosto de 2024
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Perfect Experience
Stress Free experience from start to finish. We brought our sofas from Loughborough store and the staff were amazing helpful and friendly and helpful us get the best deal. The Sofas were delivered on time . The 2 guys that delivered Kieran & Ehis were friendly polite and professional I couldn't be any happier 5 * all the way
7 de outubro de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service from start to…
Excellent service from start to delivery. Retail staff most helpful and the installation guys on delivery were very pleasant, helpful and efficient.
2 de outubro de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
What excellent service we have this…
What excellent service we have this morning with our three-piece suite being delivered by. Kingsley & Enis very polite and make sure that everything was okay clean absolutely wonderful service.
28 de setembro de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good salesmanship.very helpful 😊
19 de setembro de 2024
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
This was our first time going to ScS at…
This was our first time going to ScS at Loughborough. Chris made us very welcome. Everything was so easy with him from picking the sofa to buying it. Looking forward to sitting on it now.
Thanks again to Chris and ScS.
15 de setembro de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Pete at Loughborough store was very…
Pete at Loughborough store was very happy and was intrusive while we were looking around. He gave us honest and constructive information.
17 de setembro de 2024
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Walked into scs in Loughborough with no…
Walked into scs in Loughborough with no intention of buying a sofa but the top notch servis, advice and attention to detail given by Chris made the process of buying the correct sofa so simple and straightforward. Highly recommended to visit scs Loughborough. Wonderful service.
15 de setembro de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS delivery
Delivery men arrived on time and put suite together. No mess, no damage and Steve and Damianos were friendly and professional.
11 de setembro de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Perfection from start to delivery went to…
Perfect from start to delivery went to scs loughborough found the suite we liked chris the sales man was very helpful ,We were kept informed about progress and given a delivery date, the day before delivery got an estimate of the time it would arrive, and on the day got a phone call from the delivery team steve and damianos to let us know they would be with us in half an hour, could not wish for a better service. Thank you all.
11 de setembro de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Professional
Professional, answered our questions. Careful, clean and tidy. Great job.
2 de setembro de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Went to SCS Loughborough today to buy a…
Went to SCS Loughborough today to buy a 3 piece sofa and chairs. Found Chris very helpful and patient.
24 de agosto de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff were excellent.
13 de agosto de 2024
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Peter Smith was incredibly polite and…
Peter Smith was incredibly polite and friendly. My mother was extra happy with the price of her chairs. Will definitely come back.
20 de agosto de 2024
Avaliação não solicitada
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
No pushy salesmen/women
Decided to have a look at new sofas and were pleased with the professionalism of the staff. Not pushed into anything and were allowed to browse at our leisure. Only time contact was made was when we were ready to ask the questions we needed answers to. All round great experience.
17 de agosto de 2024
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful staff
Helpful staff, let us browse without being pressured and were great helping us when we had made a decision.
11 de agosto de 2024
Resposta da poltronesofà - Loughborough
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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