poltronesofà - Luton Avaliações 

602
O TrustScore é 4.5 de um total de 5

4,4

Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.

Avaliado com 5 de um total de 5 estrelas

The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up a... Ver mais

Avaliado com 4 de um total de 5 estrelas

Staff amazingly helpful and very knowledgeable, quality of furniture looks to be of a high standard. Only problem so far is using the financial company’s app. Not good!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you for a very prompt and professional delivery service. The 2 delivery men were excellent, took time to explain how the recliner and charger worked, how the backs were removed if I ever had to... Ver mais


Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Luton

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contato

  • Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, Reino Unido

  • 01582 430790

4,4

Excelente

O TrustScore é 4.5 de um total de 5

602 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,4

Todas as avaliações

(602)

17.332 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great first impression of SCS.

Knowledgeable and helpful sales staff.
Polite and efficient delivery staff.

5 de abril de 2024
Avaliação não solicitada
logotipo da poltronesofà - Luton

Resposta da poltronesofà - Luton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful after…

The staff were very helpful after helping us for 3 hours - I managed to purchase three main furniture items for my new home +I'm more than happy !!

30 de março de 2024
logotipo da poltronesofà - Luton

Resposta da poltronesofà - Luton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 1 de um total de 5 estrelas

They broke my new dining table when…

They broke my new dining table when they build it. And I was waiting for this more than 4 months. This is really sad and very disappointing. I have not been called to be informed to what will happen next. I had to call in my self. I hope I will not be waiting another 4 months. This time I have no dining table. No compensation has been offered to me.

28 de março de 2024
Avaliação não solicitada
logotipo da poltronesofà - Luton

Resposta da poltronesofà - Luton

Good Morning Zubair,

Thank you for your review and I hope you are well today.

I do apologise that you have rated us 1* today in regards to your delivery experience. Please could you send a screenshot of your review to socialmedia@scs.co.uk along with your sales order number or postcode and address so we can look into this for you.

Many Thanks
Beth - ScS Social Media Team

Avaliado com 5 de um total de 5 estrelas

Good service

Smooth efficient delivery and friendly service from Simon and Steffan. Great service from retail store team particularly the store manager who was extremely patient and informative.

25 de março de 2024
Avaliação não solicitada
logotipo da poltronesofà - Luton

Resposta da poltronesofà - Luton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Staff very polite and a good salesman

Staff very polite and a good salesman
sold us the sofa. Incidentally a review
of….when the sofa will be delivered would be good (We need to get rid of the other one).

Mrs. K.T Handford.

10 de março de 2024
logotipo da poltronesofà - Luton

Resposta da poltronesofà - Luton

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

SCS…

The Delivery was brilliant and earlier than expected Chris and Brad were pleasant and helpful the furniture is absolutely divine and the perfect size for my room.

12 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Luton SCS

Shaz greeted us we entered the showroom in a ver friendly manner.
We originally wanted to view corner sofas and after showing and sitting on a number of these Shaz brought us coffee whilst we were discussing the choice of furniture and payment options.
We ended up ordering 2 stand alone sofas!
Shaz was very knowledgable and attentive throughout our visit and wouldn’t hesitate to recommend her.

28 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Website v Instore

Viewed a few sofas on the website but couldn't choose, decided to look in person. Kameron was very helpful and showed all the options before making a choice. Online you don't get a feel for the fabric or the functional aspects of the sofas.

22 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Exceptional Service

Exceptional Service
ScS provided an exceptional service from purchase to delivery. The process was smooth and easy. Delivery was excellent. Kept up to date throughout the process. On delivery day, received text updates and a call from the delivery guys Graham and Martin. They arrived on time. They were polite, friendly and respectful. They set up the sofa beds promptly and efficiently. I would highly recommend.

9 de fevereiro de 2024
Avaliação não solicitada

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