poltronesofà - Manchester Avaliações 

1.912
O TrustScore é 4.5 de um total de 5

4,5

Unit 5A White City Retail Park, Chester Road, M16 0RP Manchester, Lancashire,, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From viewing and buying my sofas everyone was helpful. I liked the fact that I was texted the night and in the day confirming delivery slot. The guys delivering were polite and punctual thank you to... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great in store experience, Gurdit answered all our questions and showed us different models and colours. Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic staff. Welcome you and explain the different price label colouring ie. If its white then you can have it in leather etc. Let you walk around looking and occasional check up to see if you nee... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were made to feel very welcome on entering the store. The staff were very pleasant and most helpful. In helping me match a colour and fabric for my recliner chair I purchased. It was a pleasure d... Ver mais


Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Manchester

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contato

  • Unit 5A White City Retail Park, Chester Road, M16 0RP, Manchester, Lancashire,, Reino Unido

  • 0161 872 7820

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(1.912)

16.028 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Delivery

delivery came just in time and equipped well.

14 de julho de 2026
logotipo da poltronesofà - Manchester

Resposta da poltronesofà - Manchester

Good Afternoon Mr Toyosaka,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with your recent delivery.

If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Thank you for your order with us and I hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 4 de um total de 5 estrelas

The staff very helpful and didn’t run…

The staff very helpful and didn’t run over and say what are looking for my pet hate just left to walk and view

11 de julho de 2026
logotipo da poltronesofà - Manchester

Resposta da poltronesofà - Manchester

Good Afternoon,

I hope you are well and thank you for your review.

We’re pleased to see that you had a positive experience with us in store and found the team to be helpful.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 3 de um total de 5 estrelas

Staff in store very helpful

Staff in store very helpful, however the e Mail detailing all charges was very confusing

3 de julho de 2026
logotipo da poltronesofà - Manchester

Resposta da poltronesofà - Manchester

Good Morning Mr Drew,

I hope you are well and thank you for your review.

I am pleased to see that you found the team in store to be helpful on your visit however I am sorry that you found the confirmation email to be confusing.
If there is anything at all that you would like to go over, to help clear this up, then please reach out to the store on 0191 7313300 and they will be happy to discuss this with you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

Fantastic staff

Fantastic staff. Welcome you and explain the different price label colouring ie. If its white then you can have it in leather etc. Let you walk around looking and occasional check up to see if you need any help. Such a nice approaxh. All were very helpful and I walked away to look elsewhere but no one near had the deal they did.

4 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

We were made to feel very welcome on…

We were made to feel very welcome on entering the store. The staff were very pleasant and most helpful.
In helping me match a colour and fabric for my recliner chair I purchased. It was a pleasure doing business with them and will certainly recommend them to family and friends if in the future they are looking to buy furniture.

25 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Great experience overall

Great in store experience, Gurdit answered all our questions and showed us different models and colours.
Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we ordered through our doorways. We really appreciated their patience and friendliness.
Would have been 5 stars if we had received the care kit or if anyone had followed up on our online request to receive it after the fact. Called the store but they said they don't deal with after care so looks like there is no way to get it :/

22 de novembro de 2025
Avaliação não solicitada
logotipo da poltronesofà - Manchester

Resposta da poltronesofà - Manchester

Good Afternoon Alexandra,

I hope you are well and thank you for your review.

We’re pleased to see that you had a positive experience in store and appreciate the great feedback for our delivery crew also.

Please accept my apologies that you did not receive the Care kit with your delivery.
If you would like to send over a screenshot of your review, along with your order number or address and postcode to socialmedia@poltronesofa.co.uk and I can certainly arrange this for you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Muhammed greeted us with a very warm welcome and was on hand to answer any queries, the purchase was hassle free and very pleasant

20 de junho de 2026

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