Clem the assistant who looked after me helped me choose the furniture which was right for me. He recommended alternatives and took time to understand what I was looking for. Purchased my suite and b... Ver mais
Localização
Trocar localizaçãoUnit 8, Metro Retail Park, 0, NE11 9XU Gateshead, Tyne and Wear,, GB
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Veja o que dizem as avaliações
Polite welcome as soon as we walked into store. Clem was very knowledgeable about the sofas and my very specific needs that i requested were met. Clem was very polite and sociable, very clear on o... Ver mais
Excellent experience throughout with poltronesofà. Staff very polite & knowledgeable about products. Allowed us to browse uninterrupted after initial welcome. Very helpful once we had decided on the s... Ver mais
Delivery earlier than expected but wanted to change the delivery day as I was at work but limited to other days and they didnt have the days i was off. Ended up having a friend be at the house. Delive... Ver mais
Detalhes da empresa
Sobre poltronesofà - Metro 2
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa

Informações de contato
Unit 8, Metro Retail Park, 0, NE11 9XU, Gateshead, Tyne and Wear,, Reino Unido
- 0191 731 3300
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpfull in store staff
Great service in store and delivery…
Great service in store and delivery driver was spot on and helpful.
Love the sofas
Love the sofas, lovely leather, good colour and comfortable, not to mention very reasonable price.
Poltronesfa staff polite and helpful
Poltronesfa staff polite and helpful. Lovely sofas, delivered on time, delivery very slick. Delivery guys very polite and professional. They covrered carpets where they were walking.
Really friendly lads and went out there…
Really friendly lads and went out there way to get it in by having to take a door off and making sure it was where I wanted it .Love the sofa
Amazing the guys where so fast and…
Amazing the guys where so fast and affichant we are in love with the sofas thank you so much
Nice costumer service
Nice costumer service. Great choice of sofas available and lovely designs. Will recommend
Staff were very helpful and polite…
Staff were very helpful and polite found what I was looking for so put order in
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Quality check
The sofa are not quite right. I have emailed but not received a response. I don’t want to put anything on website in. add this affects others considering v buying your furniture. Can you help please

Resposta da poltronesofà - Metro 2
Made to feel welcome and answered all…
Made to feel welcome and answered all our questions and queries
Relaxing atmosphere usually in…
Relaxing atmosphere usually in furniture stores the salesman locks straight onto you it went found it relaxed to look around at leasure and someone to help when required. Ordinary helpful people
Two Locations, Two very different experiences
We liked two different sets of sofas at Team Valley location but as the floor piece on clearance had already sold out, we needed to visit the Metro Centre retail outlet to see the clearance sofa. As the sofa was available and we liked it, we considered buying from the same location for the sake of convenience. The sales lady did not have product knowledge and was very passively rude. She did and said many things which were offensive. We ended up not placing our order from Metro Centre location and returned to Team Valley the next day to order with a lovely team, who treated us with respect.

Resposta da poltronesofà - Metro 2
Excellent service the assistant Tom was very helpful we purchased it there and then.
Went into the furniture store and was met by Tom he took us straight to the Argenta suite what we wanted all I can say is it was Excellent service purchased it straight away.
Professional staff great product…
Professional staff great product delivery when stated.
App not great, but delivery was
The message and app sent on Saturday morning did not match which meant I was unsure as to when Sofa would be delivered. However I was contacted by phone - delivery guys stated they would deliver within the hour which they did. They were great! Sofa installed quickly exactly where I wanted it and tested to make sure all ok. When asking me to sign, explained what for. Love the sofa it’s perfect, and very comfortable. Thank you

Resposta da poltronesofà - Metro 2
Really good selection of sofas at good…
Really good selection of sofas at good prices. We were greeted warmly at the door by Lesley and the system explained to us but then left to browse. This was the sixth store we had been in that day so I was getting a bit fed up of being followed around stores and a hard sell so this informative but relaxed approach was welcome. However, when I needed assistance Lesley was nearby to help. The buying process went very smoothly and as promised Lesley called me later with a delivery date to suit us. Would definitely recommend for choice of sofas, prices and service received in store
Trish from Metro Centre very friendly…
Trish from Metro Centre very friendly but allowed us to look around without being pressured. Which made us go back to purchase 2 chairs. Will definitely shop again.
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