Poltronesofa - Newport Avaliações 

1.224
O TrustScore é 5 de um total de 5

4,8

Newport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The furniture is very high end in quality and the leather is beautiful. Best i have ever purchased. The selection and purchase was made easy at the Newport store. I would have normally expected to... Ver mais

Avaliado com 5 de um total de 5 estrelas

When ordering my fernature damian was very helpfull and went throught everything with me to see to my needs. The delivery staff were exellent and fitted my furature very well.

Avaliado com 5 de um total de 5 estrelas

The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss . Communication fantastic Josh rang to let me know exactly what time delivery would be arriving. T... Ver mais

Avaliado com 4 de um total de 5 estrelas

Staff member friendly and knowledgeable without constantly checking on me but was there to help when decision made. Happy with service received in store. Down one star as SCS no longer offer the servi... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis

Sobre Poltronesofa - Newport

Escrito pela empresa

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Escrito pela empresa


Informações de contato

  • Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, Reino Unido

  • 01633 284960

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(1.224)

14.491 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The furniture is very high end in…

The furniture is very high end in quality and the leather is beautiful. Best i have ever purchased.
The selection and purchase was made easy at the Newport store.
I would have normally expected to receive a leather care kit with it (have received one on previous leather sofa purchases) Otherwise is is perfect and I highly recommend. Delivery was clean and respectful

3 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Delivered with care

The delivery team were fantastic Josh & his crew put my new sofa exactly where I wanted it no fuss .
Communication fantastic Josh rang to let me know exactly what time delivery would be arriving.
Thanks Josh delivery made easy by your hard work 👏

25 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Easy to look around


Easy to look around. No pressure from store staff. Just introduced themselves and said any help come to us.
When asking questions, again helpful and no pressure.

12 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Staff member friendly and knowledgeable…

Staff member friendly and knowledgeable without constantly checking on me but was there to help when decision made. Happy with service received in store. Down one star as SCS no longer offer the service of taking the old sofas away leaving me with trying to sort that out, not too happy with 3 months wait either.

3 de junho de 2026
logotipo da Poltronesofa - Newport

Resposta da Poltronesofa - Newport

Ciao Mrs Cuthbert,

I hope you are well and thank you for your review.

We really appreciate your feedback and are pleased to see that you had a positive experience on your recent visit to store.

Whilst we do not collect your existing furniture directly we do work in partnership, who are a removal company.
If required a collection can be arranged with them at a cost.
You can follow the link below to their website.

https://www.clearabee.co.uk/partners/ScS

I am sorry that the delivery leas time is longer than you may have hoped for. Our furniture is made to order so as soon as this is ready for delivery we will reach out with the first available delivery date.

Thank you for your order with us.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great value leather sofa

Great value leather sofa , waited 3 months from order as stated.
Contacted a week or so before delivery, then contacted the day before then again contacted by the driver on exact time of delivery., Perfect ..👍👍

11 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Looked for a recliner but bought a suite

I did my initial look ABT the range before going to the Newport store. By complete chance the recliner that I was interested in was part of the first suite in the store, so I tried it for fit and it was good!
I looked quickly around the shop but I had found my choice but while I was away my Wife had looked at the suite that matched the recliner and so we ended up purchasing two recliner chairs and a double seater reclining settee. Thanks to Dawn, who stayed with us throughout, gave advice on coverings and worked out a good deal for us!

4 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Very good experience

A very helpful member of staff keeping us fully informed and very pleasant

2 de junho de 2026
logotipo da Poltronesofa - Newport

Resposta da Poltronesofa - Newport

Ciao Ceri,

I hope you are well.

Thank you for your review and for sharing your feedback regarding your recent visit. Its great to see that you had a positive experience.

If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

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