The no pressure approach, the easy to look around showroom. I found what we wanted and Jamill who came to look after us was truly professional and great at covering all my questions. I am hoping that my new furniture delivery will be just as professional. I did appreciate the water we were given as it was a hot day. So far great all round service.

From entering the shop to leaving it we were very happy with the service, we were offered options of colours till we chose the right one for us, very professional and explained delivery to us

The staff were extremely helpful. I found the furniture I wanted and was able to order it in the exact colour I was looking for. There was also on offer, free delivery and interest free finance which I was able to take advantage of. I would definitely recommend this company.

Knowledgeable and welcoming staff. Cheerful salespeople who made the experience a happy one.
Joe the guy who attended us seemed to know the trade inside out.
Was a bit put back when after paying a very large deposit was told there would be a nearly 4 months wait.

Very professional staff and very easy to talk to , everything was explained to us in a nice and pleasant manner. Found exactly what we had been looking for which was comfort, style and fabric .

Really enjoyed visiting your store at Giltbrook retail park. Loved being greeted in Italian as I walked into the store. Staff member who helped us was visiting from another store, he was very knowledgeable and couldn't do enough for us, gave him our sofa sizes and he showed us everything you do in that size. Walked us around looking at colours. Bought 2 sofas. Would recommend this company to everyone. Staff not pushy but extremely helpful and knowledgeable .

Two really pleasant lads delivered our sofa on time

I found the staff at Poltron to be very helpful and courteous. We were pleased with the sofa we have ordered and decided to order a chair .I had a change of mind about the material after I had already ordered it ,but the staff were very helpful in making the changes for me ,it was no problem for them .Thankyou

From when we walked into the shop and were met by such friendly, welcoming and knowledgeable staff to the delivery of the sofas, everything was handled professionally.
We love our new furniture, it looks amazing in our home.
Thank you

Suite arrived ahead of date brilliant 👍

Delivery arrived within time slot planned and crew were polite ,friendly and respectful of our property
I am thrilled with quality of furniture
Well Done to all involved .

Very friendly and helpful staff
Took the time and patience while I was deciding

Form the first visit to when we ordered a new sofa the service from the shop sales man was outstanding, they made you felt comfortable and valued at the same time Leaving you alone to see for yourself what different styles there was, when we made the discussion to purchase we was helped and made to understand any changes and upgrades could be made. This is the second time buying from Scs and would definitely recommend to anyone.

Aaron who served us could not have been more helpful explaining everything clearly not at all pushy left us to browse and make our own mind up on what we liked and then went through all the options and fabric choices
Excellent experience

In store service and excellent delivery

Aaron who helped us was very knowledgable about the sofa we had chosed.
He is kind, respectful and a lovely chap to talk to. There was no pressure put on us at all.

Staff didn’t hassle us when we entered the building which was brilliant said hello and just let us walk round at leisure . When we did pick a sofa Liam who attended to us was very nice and very knowledgeable. Would definitely recommend too friends and family .

The service was straight forward and easy to set up

We was left to roam the store and was check on to see if we needed help Jamie was very friendly and very knowledgeable about the sofas and helped with our decision in the end

Delivered on time by two guys who knew what they were doing !

Arrived on time and the 2 men who delivered it were polite and professional.
However, since I have used the recliner the backs of the sofa are not flush,one side is slightly higher than the other and the seat slightly more forward when not in use.
Although this is not a huge problem I am finding it irritating. Can this be rectified without it being returned to the factory?
Many thanks.