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poltronesofà - Rotherham Avaliações 

1.328
•
O TrustScore é 4.5 de um total de 5

4,6

Loja de Móveis
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Localização

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Unit 12 Parkgate Shopping Centre, Stadium Way, S60 1TG Rotherham, Yorkshire,, GB

•
01709 781010

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The experience was great. The customer service was excellent. We did not feel pressure to buy by staff in the store. Was happy with the purchase. The delivery was excellent, knew within a 4 hour windo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff very friendly. Helpful and knowledgeable. Nothing was too much trouble. We went back 3 time before we brought our 2 sofas. We asked lotsof question and all answered. Quality and choice of sofas... Ver mais

Avaliado com 1 de um total de 5 estrelas

The shop staff have been fantastic. Sadly, the new sofa arrived yesterday and the two men built it up in my living room. No sooner had they gone, I went back in the room and immediately... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Made to feel comfortable & to stay as long as I needed which I have never had before I was looked after very well indeed your staff are doing wonderful.

Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Rotherham

Escrito pela empresa

poltronesofà

Visit poltronesofà
poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa

Informações de contato

  • Unit 12 Parkgate Shopping Centre, Stadium Way, S60 1TG, Rotherham, Yorkshire,, Reino Unido

  • 01709 781010

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

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4 estrelas
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1 estrela

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4,6

Todas as avaliações

(1.328)

16.028 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The experience was great

The experience was great. The customer service was excellent. We did not feel pressure to buy by staff in the store. Was happy with the purchase. The delivery was excellent, knew within a 4 hour window when the delivery was going to be. The delivery was smooth and the sofas were fixed together correctly. Very happy with quality,colour of the product.

12 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

The shop staff have been fantastic

The shop staff have been fantastic.

Sadly, the new sofa arrived yesterday and the two men built it up in my living room.

No sooner had they gone, I went back in the room and immediately spotted a 10cm abrasion on the front of one of my main cushion fronts. GUTTED!!!

I’ve sent a contact form in with pictures and am told I should hear back in three working days.

I didn’t expect to be sent a damaged sofa that’s just cost me a months hard earnt wages!!

I shall await to see how good this companies after care is.

12 de julho de 2026
logotipo da poltronesofà - Rotherham

Resposta da poltronesofà - Rotherham

Good Morning Paul,

I hope you are well and thank you for your review.

I am so sorry to see that there is an issue with your sofa and can completely understand how upsetting this must have been for you, please accept my apologies that this has happened.

I can confirm that we have received your contact form, and a service has been raised.
The information has been passed on to the 3rd party technicians at Emmiera who will contact you directly regarding the next steps.

If you have any further questions in the meantime then please do not hesitate to contact our aftercare team on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

Staff very friendly

Staff very friendly. Helpful and knowledgeable. Nothing was too much trouble. We went back 3 time before we brought our 2 sofas. We asked lotsof question and all answered. Quality and choice of sofas and fabrics excellent. Staff explained above the sofas been hand make and about the company we where buy from.We would recommend Rotherpark store and the staff.Kim and Chris.

10 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Best sofa store in UK

We had a great experience at Poltronesofa. From the moment we entered the store, we were warmly welcomed and professionally assisted throughout the entire process. The team presented the offer clearly, listened to our needs, and genuinely cared about helping us choose the best sofas for our new home. Excellent customer service and a very pleasant shopping experience. Highly recommended!

5 de julho de 2026
Avaliado com 4 de um total de 5 estrelas

Good staff correspondence

Good staff correspondence, polite and knowledgeable

1 de julho de 2026
logotipo da poltronesofà - Rotherham

Resposta da poltronesofà - Rotherham

Good Afternoon Andrew,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us and found the staff in store to be police on your visit.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Poltronesofa at ScS
Social Media Team

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