Sales assistant was very welcoming and informative and made our experience a lot easier.

Delivery and guys delivering was great the only very slight issue was a plug adaptor that was attached to a decorative set of lights we had around an internal plant was broken when installing the sofa. Other than that there was no problems

Ryan was very helpful without being pushy. Let him know what measurements we had and what we wanted he showed us what was in our size then let us wander around. Once we were ready he completed the sale.
The showroom was very well laid out and inviting.

My experience was from walking in it smelt so beautiful and the man who served me was so helpful and polite foud it to be a lovely experience

The sales assistant was so warm and friendly ,there was no pressure to purchase ,he gave us some help with our home seating plan as we wanted to make use of both sofas . He went over and above to answer any questions . He even took me to daylight to choose my colour of leather . We were so pleased we were served by him

The delivery guys were great bit of a long wait for delivery but worth it

Excellent service loads of information highly satisfied with everything thankyou.

Absolutely fantastic experience in the drake house store, from the moment we walked it to the moment we walked out we was extremely impressed. We had our three children with us which can sometimes make this type of purchase stressful but the staff were very accommodating towards my children. We was looking at a sofa right at the back of the showroom and while we was busy looking and talking colours and fabrics the other staff was talking to and entertaining our children which gave us thinking space and was very appreciated. The lad who dealt with us was called Ryan an he was fabulous. Very funny, very knowledgeable, very understanding and very helpful. We was unsure if the sofa we like would fit and Ryan was not pushy, he helped us with all measurements and sent us home to tape our flooring up to check fitting. We went back the next day and purchased the sofa. He was very thorough with information and took his time to ensure we understood everything we was paying for. We built a brilliant rapport with Ryan and he genuinely cared about or happiness. He is a credit to the store. We didnt feel ripped off, we didnt feel pushed, we just felt completely at ease and looked after, even with three children on toe. The experience was overall brilliant and would a thousand percent buy from ScS again in a heartbeat, mainly thanks to Ryan.

The staff was very friendly and helpful but not too pushy.

The delivery lads were polite and respectful

All the staff were very friendly and helpful and understood my needs for what I was looking for, very professional

The two guys who helped us choose were really nice and helpful. They showed me and my wife different options. They also made my two kids welcome which was nice .
Thank you 😊

Great communication from delivery crew, put together in no time, the only downside was that they didn’t put shoe covers on to enter my living room as it’s a new carpet. Luckily it was a dry day.

So far so good, we have ordered our new furniture but don't expect to hear anything else until we get the exact delivery date is notified to us.
When it has arrived and we are happy with it we will send a review.

I wasn’t present for the delivery but my daughter mentioned, the guys were excellent and very accommodating

Great service and great choice. No pushy salesmanship. Once they explain the. Procedure. They leave you to it. Big thanks to Ryan at Drakehouse Sheffield.

Good choice of furniture in a well laid out showroom. Advice on hand if requested. Salesperson Elaine at your Drake Houses store in Sheffield was very helpful.

Too many variations and add onse to prices can be confusing. When my invoice was sent to me it was wrong and when l went back to the shop was apologised too and assured head office would send an ammended one, 10 days later still waiting

Very helpful friendly staff. Really nice gentleman dealt with us. No pressure sales.

Brilliant service . They got the sofas in and made it look so easy . So nice polite and really friendly . Extremely careful and courteous whilst in my home . Really good job done from the delivery guys

Knowledgable staff in store . Very friendly . So glad I chose the one I did . It’s lovely . Dan was brilliant at the Drakehouses store . He certainly gave us great advice to make the right choice . Would 100% go there again