My son took my delivery up to the sofa being fitted it was fine but it was left not fitted together correctly and they took no accountability said call the shop !! Obviously it’s was a Saturday and... Ver mais
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Unit 1 Victoria Road, Fenton, ST4 2UZ Stoke-on-Trent, Staffordshire,, GB
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My son took my delivery up to the sofa being fitted it was fine but it was left not fitted together correctly and they took no accountability said call the shop !! Obviously it’s was a Saturday and... Ver mais
A empresa respondeu
The delivery was smooth, I was kept up to date of when the crew would arrive. It n arrival of the crew the sofa was installed quickly and with care, all rubbish with disposed of and the crew were che... Ver mais
Ade was absolutely amazing when we went to the Fenton, Stoke-on-Trent store. We were not pressured into anything. He took his time to show us lots of different fabrics. Overall, it was an excellent ex... Ver mais
We found the Salesman to be very knowledgeable and a great help in us finding our ideal sofa. SCS had got a huge range of different sofas to choose from, and on their website you could mock up you... Ver mais
Escrito pela empresa
Escrito pela empresa

Unit 1 Victoria Road, Fenton, ST4 2UZ, Stoke-on-Trent, Staffordshire,, Reino Unido
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I was happy with my sofas and with the delivery men and with the staff in the shop
Sales person Natalie from Stoke branch was very polite and knowledgeable made buying a new sofa pleasurable
My furniture was delivered on time the drivers were polite and efficient
Excellent service from the delivery guys. Very polite and respectful of property and to us.
Waited along time but worth it in the end .
The delivery was smooth, I was kept up to date of when the crew would arrive. It n arrival of the crew the sofa was installed quickly and with care, all rubbish with disposed of and the crew were cheerful and friendly.
Love our new sofa, it’s so comfy and is very sturdy and well made.
Customer service was great. And the agent was very knowledgeable in helping me to find my perfect furniture
Always have our furniture from SCS
Staff very polite and helpful. Leave you to look around and go to them if you need any information
Delivery efficient friendly service, informed & delivered in time frame
I like the no presur aproch, helpful after sales, perhaps you could do with an emergency disposal plan for disabeled cotomers such as myself, but in the main an enjoyable transaction The delivery staff great
Excellent contact with the company for delivery and time. The men werr very polite and caring and put my furniture in the correct ppsition and connected up and checked the recliners.
This company is brilliant polite and a pleasure to have done business with, delivery was spot on nothing is to much trouble . Will definitely be using again
My son took my delivery up to the sofa being fitted it was fine but it was left not fitted together correctly and they took no accountability said call the shop !! Obviously it’s was a Saturday and a bank holiday weekend so I got no reply !!
I’m sure it will be sorted but I work away and have to arrange someone to be there 😢
I must add the store staff were great, delivery service was early ( maybe they should have waited a bit longer to fit it correctly) The delivery guys just made themselves unaccountable for the bad fitting of the soda

Resposta da Poltronesofa - Stoke
So far so good, excellent service by Ade in the Stoke on Trent branch when making the initial purchase.
Just waiting for it to be made now.
The delivery men were great
The furniture not impressed with the quality, seats and backs out of line wouldn't buy from there again
TBH! We cannot fault anything, from the Saleslady (Irene) who was very good to the delivery lads.
Communications was also excellent
a very positive experience.
Efficency of the delivery by both of your staff. Everything went smoothly from start to finish
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