poltronesofà - Sunderland Avaliações 

1.015
O TrustScore é 4.5 de um total de 5

4,3

Borough Road, 0, SR1 1PT Sunderland, Tyne and Wear,, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

When ordering my sofa and chairs with SCS they told me straight away when the delivery date would be and got it spot on. I used the website online to make my order and it was very simple to c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole was almost a delight until day of delivery. I was told I would receive a email and text with a narrowed time slot with a tracking link before 7am day of delivery. That never happened!... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. We were unsure what sofa we wanted when we first went in-store but got expert help & advice from John. His outstanding knowledge helped us choose the right sofa for us. The rest o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivery of my beautiful new sofa and chair was made within the time frame given . So much care was given when bringing it into my house which is a new build with new light coloured carpets . The pack... Ver mais


Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Sunderland

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contato

  • Borough Road, 0, SR1 1PT, Sunderland, Tyne and Wear,, Reino Unido

  • 0191 731 3300

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.015)

17.463 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Bought a bed settee from SCS Sunderland. The store manager was very pleasant, helpful and knowledgeable.
The delivery was excellent. Mick and Goffy assembled the bed settee and removed all of the wrapping etc.
They were polite, respectful of our property and friendly.
Well done SCS

4 de junho de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 4 de um total de 5 estrelas

No issues at all

No issues at all. The Sunderland branch of SCS the staff very helpfull went through my sale very quickly .just disapointed at how long you have wait for your sofa to be delivered .

25 de maio de 2024
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

The men were very cheerful and… professional

The men were very cheerful and experienced they made my day.

Thank you from Mrs.B Thompson

30 de maio de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Kept up to date with delivery time and…

Kept up to date with delivery time and slot. Mick and Bobby, delivery men, very friendly plus chatty assembled sofa and showed us how to dismantle if needed.

16 de maio de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

The greeting and helpful the best staff in…

The greeting and helpful staff in choosing what we needed, and the courtesy shown towards my mother who is 89 taken there time to show her around.

20 de maio de 2024
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Steven and Stephen were very…

Steven and Stephen were very helpful,polite,friendly and professional, there was nothing they would do as myself and partner are disabled.They took all wrappings away with them,we would recommend them.

21 de maio de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Fantastic experience from start to…

Fantastic experience from start to finish!
Easy to order. Customer services were just lovely when I needed to change deliver. Half hour deliver slot was just beyond amazing these days! And the deliver guys were spot on and so kind with my old dog. Perfect sofa too - can’t forget that!

17 de maio de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

New Sofa

Delivered on time. Friendly and efficient drivers who set up all furniture and removed all packaging.

14 de maio de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Very friendly lads and excellent…

Very friendly lads and excellent customer service.

14 de maio de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Brilliant service and thanks for…

Brilliant service and thanks for delivering in one piece

9 de maio de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Above and beyond with helpfulness

The two lads that delivered our furniture were so friendly and very good at they job we love our new three piece and definitely would recommend SCS

8 de maio de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

paul looked after myself and linda from…

paul looked after myself and linda from walking in the door. explaind all the suites as we live in a tower block and might have difficulty getting it in the lift. even helped the next day when i change mind about colour.
nothing seamed to be a problem ended up we both got sofas

4 de maio de 2024
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Good explanation about mall mye furniture

Good explanation about all the furniture

5 de maio de 2024
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

SDC-268-895 recliner chair and foot stool

The 2 lads Robert and Kai were fantastic helped move the old recliner out the way and outside the house, fitted and demonstrated the new chair and fine tuned the location for maximum room . Left the place clean and Tidy removed all packing . A credit to SCS . Chair is fantastic too

30 de abril de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Excellent service

My furniture was delivered safely and it didn't take long for the men to assemble the sofa and chair.
I'm over the moon with the service .Very friendly and helpful good service
I'm very pleased with my new furniture lovely colour and very comfortable

30 de abril de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

The delivery men were excellent thanks.

The delivery men were excellent thanks.

29 de abril de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Dave at Sunderland Branch was very…

Dave at Sunderland Branch was very helpful and knew what he was talking about. Was patient and understanding and dealt with us without delay.

26 de abril de 2024
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Thankyou who looked after me at ScS am…

Thankyou who looked after me at ScS am very pleased what i got

20 de abril de 2024
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Great customer service from ordering to…

Great customer service from ordering to delivery. Delivery guys were very polite, efficient and took away all the packaging.

22 de abril de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Avaliado com 5 de um total de 5 estrelas

Both delivery drivers were friendly

Both delivery drivers were friendly, helpful and really informative.

18 de abril de 2024
Avaliação não solicitada
logotipo da poltronesofà - Sunderland

Resposta da poltronesofà - Sunderland

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais