poltronesofà - Swindon Avaliações 

864
O TrustScore é 4.5 de um total de 5

4,6

Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF Swindon, Wiltshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Yet to receive the sofa, therefore this review is for the customer service received, from entering the store, myself and family were greeted with a smile, and a simple if you need anything please sh... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was approached by a member of staff who asked if we needed any help, we said we were just looking she then said if we need anything help to come see her which we did. Very helpful not pushy at all an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was kept informed at all times, was able to track my delivery to my door,and at the time given. The two delivery lads were brilliant, very professional. Exceptional service.

Avaliado com 5 de um total de 5 estrelas

Hassle free browsing in the store. Once help was needed, the salesperson was very helpful and explained everything clearly. Was given date of delivery in July, it turned up late June, brilliant.... Ver mais


Detalhes da empresa

  1. Loja de Móveis

Sobre poltronesofà - Swindon

Escrito pela empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito pela empresa


Informações de contato

  • Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF, Swindon, Wiltshire, Reino Unido

  • 0191 731 3300

4,6

Excelente

O TrustScore é 4.5 de um total de 5

864 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(864)

17.550 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Charlotte was fantastic. Created us professional when we walked in. Gave a brief overview of the offering and the way things work and then left us to browse the showroom.
When we were ready to ask questions Charlotte had all the answers

27 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Hassle free browsing in the store.

Hassle free browsing in the store.
Once help was needed, the salesperson was very helpful and explained everything clearly.
Was given date of delivery in July, it turned up late June, brilliant.
Delivery information and correspondence was top class, right up to and including the morning of the delivery.
Delivery team were excellent, considering the blistering heat. Courteous and respectful of property, they were in and out in less than 30mins!
Great service and great sofa too!.
Thanks.

25 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent customer service and advice

Excellent customer service and advice, great range of furniture and knowledge of the sales man was fantastic, we told him what were wanted ref size an functions and he took us to display models and also showed us material samples on other items similar to what we picked.
Delivery was faster than stated and great communication throughout.

24 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Helpful and friendly staff

26 de junho de 2026
logotipo da poltronesofà - Swindon

Resposta da poltronesofà - Swindon

Good Afternoon,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Avaliado com 5 de um total de 5 estrelas

Top job.

I wasn't there but my girlfriend said the lads did a brilliant job with the tricky access, going the extra mile to get the sofa in. They put it back together and it looks fantastic. Top job.

25 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Shop staff were very helpful and in no…

Shop staff were very helpful and in no way pushy about closing the sale. The sofas and chairs which we chose were delivered yesterday and are fantastic. Delivery staff were efficient and helpful - they helped us to dismantle our old 3 seater sofa and and to move it to our garage for later collection. Delivery was around a month earlier than forecasted,

25 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Swindon branch

We came in to your Swindon branch, not sure what to expect. We did expect a bit of pressure sales but never felt like that at all. The woman we dealt with was very helpful and kind. She never made us feel pressured and was happy to ask any questions we had. Just hope the sofa's are as good as promised.

9 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

I purchased a beautiful sofa

I purchased a beautiful sofa, chose my colour, then I changed my mind about the colour and went back to change it, nothing was a problem the colour was discussed and changed straight away. Very professional. I enjoyed my experience and cannot wait to receive my sofa once it is made and in my home.

16 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

The staff was very helpful and professional

The staff was very helpful with explaining sofa types and so many material choices which was a game changer for us, also the ease of put all aspects of choices together to allow us to purchase the write 3 piece suit which we are so looking forward to receiving.

3 de junho de 2026

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