Each time we visited scs we have been hounded constantly to a point where we just leave, this time now poltrone are involved it was a different experience. Yes we were spoken to and told if you need h... Ver mais
Localização
Trocar localizaçãoUnit 3 St John's Retail Park, 0, WV2 4SJ Wolverhampton, Staffordshire,, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Friendly staff who knew products but were not pushy in getting a sale but giving their advice and knowledge to help us make our decision when choosing our suite. Anita at Wolverhampton was a credit, p... Ver mais
Your staff in Wolverhampton St John’s Square were polite professional extremely helpful. Thank you so much for your help and assistance. I would recommend them to all of my family and friends
The delivery men initially unloaded the wrong suite. I told them it was the wrong one but they continued to assemble it. They said they would report the mistake to the office who would be in touch. Th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre poltronesofà - Wolverhampton
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa
Informações de contato
Unit 3 St John's Retail Park, 0, WV2 4SJ, Wolverhampton, Staffordshire,, Reino Unido
- 01902 878460
4,5
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery day
Delivery men Kieran and Josh very polite and quick with there delivery thank you so much
12 de agosto de 2024
Avaliação não solicitada
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sahb was a most helpful and cheerful…
Sahb was a most helpful and cheerful sales man, made our visit a most enjoyable experience, no hard sell, just made us all a cuppa and we are sat chatting, thank you sahb.
9 de agosto de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We had a lot of advice on the various…
We had a lot of advice on the various suites we we trying. Very helpful and knowledgable
5 de agosto de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery was on time as they said
Delivery was on time as they said
8 de agosto de 2024
Avaliação não solicitada
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great friendly service
6 de agosto de 2024
Avaliação não solicitada
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sarb
Sarb, the sales rep. couldn't have been more helpful. My husband is not very mobile and Sarb was very solicitous. Explained everything and answered all our questions. Made our buying experience very pleasant.
7 de agosto de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Split delivery
The delivery was several weeks early from original date estimated when ordering. We were not warned that there might be a split delivery, which has happened. We agreed to accept this situation as we needed something to sit on. On phoning ScS we are now told that the balance of the order could be nearly two weeks away, having been told that it would be one week when agreeing to accept the split delivery. Just wondering why you expect people to accept partial delivery.
6 de agosto de 2024
Avaliação não solicitada
Resposta da poltronesofà - Wolverhampton
Good Morning Catherine,
I hope you are well and thank you for your 3* review.
I am very sorry to see you have only received part of your order. I can understand the inconvenience this may have caused.
So we can take a look into this further, please send a screenshot of your review with your order number or address and postcode to
socialmedia@scs.co.uk
.
Kind Regards
Tegan
Customer Experience | ScS
Great!
Staff members Ajay and Anita were very friendly and helpful.They helped me decide which Sofa was best for me.
19 de julho de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very pleased with their services today
Very pleased with their services today, with an overall excellent customer service. Most in particular with the sales rep-SARB who attended to us today, he was quite patient to talk us through their products and made sure we got exactly what suits our house.
Weldon guys
31 de julho de 2024
Avaliação não solicitada
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very friendly approach
Very friendly approach. Consistent help throughout the time we were there . Thank you .
27 de julho de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
They respect my home when they came to…
They respect my home when they came to deliver my sofa.
14 de junho de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very pleased with new sofa.
Very pleased with new sofa.
The Delivery guys were excellent! Very efficient and pleasant Kingsley and Ehigis , a delight to have in the house .
Thank you for your lovely service.
25 de julho de 2024
Avaliação não solicitada
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The staff were knowledgeable of the…
The staff were knowledgeable of the sofas and felt confident buying it.
21 de julho de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
You have not responded to my complaint
You have not responded to my complaint. Your customer service us shocking
13 de junho de 2024
Resposta da poltronesofà - Wolverhampton
Good Morning Elizabeth,
I hope you are well.
Thank you for your time leaving your review.
I am very sorry to see you are waiting for a response. I have taken a look into your order and I can see we have sent this over to the operations manager to look into. Once we have a response we will be in touch.
Again, apologies for the inconvenience.
If you require any further help, please call us on 0191 731 3300.
Kind Regards
Tegan
Customer Experience | ScS
Staff friendly and very helpful
10 de julho de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The staff was polite and friendly
The staff was polite and friendly. Answered all my questions
9 de julho de 2024
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Samba
The delivery slot was good n the team was a professional one and assembled was quick
13 de julho de 2024
Avaliação não solicitada
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service
Great service good delivery despite no gliders being sent with the sofa /chair which was disappointing otherwise delivery was good
By Mark and Simon their personal reference code was J2D-465-908 they were very helpful and professional in the delivery stress free service
11 de julho de 2024
Avaliação não solicitada
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - Wolverhampton
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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