From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an estimated delivery date and got on with life. The sofa was delivered two weeks early which was perfect for us, and the team who delivered were quick, efficient and friendly.

Staff in shop were great and the delivery drivers were very good and also polite

The guys that came and delivered my sofa and chair were absolutely brilliant very polite and friendly on that note I absolutely love my new sofa and chair thank u

Lady was very polite and helped us in any way she could,measuring sofas and giving us any advice we needed.

Great guys that delivered my sofa. On time efficient and friendly I felt comfortable with them and they done a great job. BUT unfortunately the quality of the sofa is very poor bad stitching threads pulled attention to detail not good. Such a shame as I love the sofa will be contacting the after care department on Monday

Very good customer care.spot on delivery tracking device..very polite men .

The staff were very welcoming and explained the necessary labelling so we understood what they stood for in relation to the sofa's. We were able to wander the store and take as much time as we liked without any 'sales patter'. When we had a question Paul was there with the answer. When we had tried nearly every sofa we made our decision and Paul was on hand again to explain about the aftercare for our choice. He also explained about the delivery and what that would involve, calculated the cost of our sofa's and discount, which was a bonus so all in all, it was a very pleasant experience and if we need a new sofa in the future we will definitely look here first.

The delivery crew were friendly,respectful of property
And goods being delivered kept me informed of time
of arrival and cleared all packaging when finished ,it all happened very professionally.

Great customer service by staff m in the shop when looking for our sofas . This was followed by a very satisfying delivery. Ability to track the crew delivering was helpful. Delivery and construction of the sofas was quick and the crew were extremely polite and friendly.

Very clean and calm environment in the store. Very attentive staff. Would have give full marks but disappointed we had to pay for delivery

It was a long time to wait for the sofa. However when we were advised of the delivery date the communication was excelent. Regular updates and on the day the delivery drivers kept us informed of expected time of delivery. The delivery men were very polite and efficient. Care was given . Very pleased with product so far.

Very pleased with our sofa, delivery was excellent and easy to track, staff were excellent and very helpful. Would throughly recommend this Company.

The Worthing team we met on Sunday were lovely. We were given space to wander without being followed (intimidating). Excellent guidance

Magnificent showroom, with great choice to see and try. Backed up by great staff, Andy was excellent taking us through the options with putting any pressure on us. Would not buy something like this just on line now. Sofology made us realise that.
Minor niggle, coffee machine did not work so you owe us a coffee!! Was good experience, sure we will be back.

Very helpful staff at the store explaining the whole process well.
Given a delivery date and driver kept us updated on delivery time.
Delivery team very professional and respectful and had the sofa installed very quickly.
Well done all round.

The young man that helped me sort out all my things that I should have was really really helpful

Salesperson was helpful and kept it simple, I knew what I wanted to buy and it was made a pleasant experience - the upselling was minimised I was in and out in 20 mins.

Amazing Team! The sofas were incredible designs and material, the touches they are are lovely!

Paul from Worthing was fantastic! He helped us decide and chose the one we wanted! We then got referred on our finance due to completing on a house, we then came back 2 weeks later and Paul was there to help us agin! Determined to get us this sofa ordered! And successfully we managed to get our sofa ordered

Very welcoming on entry. Happy to leave us to browse until we were ready to talk. Very knowledge about products.

Paul the salesman was extremely helpful and informative…very pleasant experience. The only downside was having to wait 10/12 weeks for delivery but hopefully it won’t be that long