First class

Looks great .makes my lounge look spectacular delivery drivers very good

Staff was brilliant

Neville and Arek were so helpful and friendly. The Sofa and Armchair was placed where I wanted it with no problem. They are a real credit to Poltronesofa

Had what I wanted with a added bonus of it being a show room piece with a huge discount but the only thing was I could not put it on credit as it was a show room object

The sales team were very helpful but you would expect that from a company so big,
The only downside was the very long wait for delivery not sure with hindsight if we would of ordered but we’re wait and see what the quality is like when it arrives

We were met as we entered the store and everything was explained regarding colour of the labels etc. There was never any pressure, but when we needed answers there was soneone on hand to help.

Showroom in pristine condition with plenty of room to move around and also staff not interrupting you while looking around. When asked they were kind and answered all our questions which ended up with us buying a sofa.

Paul was very helpful and guided us on the right sofas for me.

I cannot review properly until i receive the item and know what u have been told was not just sales talk.

Friendly knowledgeable staff.
Drinks were offered whilst we waited to order sofa

Well laid out showroom, plenty of choice. Helpful staff.

Very informative and very helpful

Exceptional customer service
Could not fault anything

First time for coming into SCS, as I walked into the store a shop assistant approached me ,and ask if she could help, my reply was looking for a small armchair, she showed me round the store, saw one sat in it and it was lovely to sit in.The assistant gave me the price,and I said I would think about and,and came out store.
After thinking about it I decided to go back,which I did was served by another assistant and I brought the chair,
The service was fantastic

I went with my daughter to look for a recliner chair and the staff were attentive and helpful. They asked what my preferences were and showed us different styles. At no stage were they trying to influence me into getting anything that I didn’t want. After a while and a long discussion I decided on a recliner and also a matching sofa that was not a recliner. Overall I was very pleased and impressed about the whole process. Can’t wait until they both arrive.

A lovely welcome when entering the store, advice readily available but no hard sell. Quality sofas for sale at a very competitive price. Would highly recommend.

Settees delivered today by Liam and Tyler. We are very pleased with them. Excellent service from friendly guys. We were a little concerned about settees fitting through our door openings, and worried a little after placing the order and measuring the door openings. No problem as settees in two parts - base and back.
A message to SCS: We asked several times if the settees came in parts. We were advised they did not. Your sales people should know this for every settee type so potential customers can be advised at point of sale. Or is it just salespeople only interested or targeted to make sales?
The glides we ordered were the wrong size and not required on carpet as advised by Liam and Tyler. We await a refund from SCS.
Despite my comments we love the settees and would recommend SCS.