Considering they don’t ship to the UK, the colleague who I spoke to (Mario) still spent a long time on the call providing really invaluable help and advice, owing to the fact he was previously a divin... Ver mais
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Veja o que dizem as avaliações
I ordered a two-piece wet suit at a great price and with free shipping, unfortunately one piece did not fit but the exchange process was easy.
Extremely creepy. Forcing actual humans to touch and hold their computer screen in order to shop on their site which is most likely being run/controlled by extremely non-human "a.i." is just plain bi... Ver mais
I needed to exchange my original purchase for a larger size. No issue in this process. The process in doing so took a bit longer than I thought it should. As I understand, credit for returns take a... Ver mais
Detalhes da empresa
Escrito pela empresa
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Informações de contato
Estados Unidos
- www.scuba.com
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
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Easy to order and super fast to receive
SHOP SCUBA.COM!!!
Fast service, quality merchandise great follow ups with delivery in real time.
Always have great sales on quality dive…
Always have great sales on quality dive gear. Bought a shorty wetsuit at a great price for my wife. Didn’t quite fit so sent it back for an exchange and the new one came really quick. Have bought many items from Scuba.com and they never fail to impress.
Everything You need and more.
Everything You need and more.. easy to navigate web site. Prices seem fair. I’m in Canada and some items are harder to find here! But I’ve always found what I’ve needed on the scuba.com site
Ease of purchase and the full…
Ease of purchase and the full description of the item.
Very great products..great price
Very great products..great price. Customer service is amazing my sizing was wrong they very quickly change the sizing send them back my items and send me new ones in the family manner thank you so much
Got a great price on Sharkskin combo
Got a great price on Sharkskin combo. Better than Amazon price.
Excellent quality at an exceptional…
Excellent quality at an exceptional price! Beautiful wetsuit, quick shipping, and a great deal! I will purchase with this company again!
Fast easy purchase and delivery
Fast easy purchase and delivery. On time when you said I would get it.
good product selection Typically quick…
good product selection Typically quick deliverys
A true professional
The salesperson I dealt with, Charlie Krausz, was clear and concise with his recommendations. He was very knowledgeable and was able to fit me with equipment based on my input and skill level. One of the best I have dealt with
SCUBA.COM DOES NOT GUARANTEE DELIVERY!!!
They shipped my Mares BC UPS and it was delivered to the wrong address. They say it is not their problem because they say it was marked delivered. UPS says it is not their problem. Scuba.com will not pressure UPS and they don't want to help or guarantee delivery.
Chat gpt says it is the responsibility of Scuba.com to warranty delivery
Everyone was very accommodating.
Everyone was very accommodating.
They even called me and told me about their no hassle return policy. When I ordered my 1st item it was a little small, so I followed their instructions, they covered the shipping back to them, replaced my order with a larger wetsuit per my request, and had it back to me 3 days! They are awesome & that's why I do business with them!
Easy to navigate website
Easy to navigate website, decent pricing and speedy shipping made my purchase a breeze.
The best source for dive gear…period.
Scuba.com continues to be my go-to-first site for anything scuba related. Great inventory, the best prices, free and FAST shipping. The benchmark for others.
Always have what I need and at…
Always have what I need and at competitive price.
I have been attempting to return - no success
I have been attempting to return an order for three business days, without success.
The first day, I tried the phone route and waited an hour to speak to a customer service rep who knew nothing about SCuBA and asked me to send in photos.
I decided to just use the online route which they provide. The first time I did this with a smaller order, I immediately received sn RMA number and a mailing label.
When I did the same with my larger order, nothing happened after repeated attempts.
I am very frustrated as I assume I have no alternative but to wait endlessly in the phone to get this resolved.
I am afraid they are just trying to “let the click run out” so they can say I am past the return window.
This was my experience. My advice is to proceed cautiously with them.
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