Seasoulandsnow Avaliações 

Awful experience, ordered on the 20th of September still not and item, contacted in the 10th of October promised a replacement the same day as order apparently had gone elsewhere. Multiple messages back and forth, always excuses but promises of my items. Still not arrived, 6 weeks later. Asked for my order tracking number, promised 3 times then nothing. No one responds on the email query had to go through instagram. Still nothing, asked for refund, I’ll be taking to small claims court of I don’t get one.
Appalling when stories and website constantly being updated with products and sales and even worse celebs posting in the items to raise awareness of the brand. I bet they don’t have this service.

Never received 3 items I ordered. Chased and chased my order. They ignored my emails completely. I got a WhatsApp number for them and Sinead is full of false promises- kept saying she was ‘resending’ (despite my order details saying items had not been dispatched). Promised to get in touch with me with tracking details, but hasn’t. I’ve asked for a refund of my £109 several times to no avail. What a thoroughly terrible experience - Ordered 23rd September ‘25, and I still have no items and no refund on 23rd October ‘25 😥.

Do not trust this company. I waited 1 month for my order - nothing. Then the company owner promised to deal with it when she returned from holiday. Another month went by - nothing and they now ignore my requests for a refund or honouring my order. Lost a decent amount of money.