Sebright Property Management Avaliações 

158
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have always found Sebright to be helpful when I have queries on my flat, but am especially grateful to Yvonne French who today expediated an urgent maintenance matter. I had been liaising with anoth... Ver mais

Avaliado com 5 de um total de 5 estrelas

The development in which I own a flat was migrated from Anthem Management last year. In a relatiovely short period, they have turned around how the development is being managed. The pervious manag... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently needed urgent support from Sebright to satisfy a requirement from my mortgage lender. It took a bit of back and forth, but once the situation was clear, they prioritised arranging the fire... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sebright have been our management company since 2021. They are extremely professional and have some excellent block managers and assistants who make sure they get the job done. Shout out particular... Ver mais

Detalhes da empresa

  1. Companhia gestora de propriedade
  2. Administrador de propriedades

Escrito pela empresa

Sebright specialises in all types of Residential Block Property Management and is dedicated to providing the highest level of service to its’ clients by placing communication, financial transparency and efficiency forefront and central.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(158)

55 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

A nightmare to come true company

A nightmare to come true company...
Wonder why all over sudden they decide to use Trust pilot...

- Good luck if the director does return your calls or respond to your emails after you signed the dotted line...
- Unprofessional 101%...
- Charges penalties for late payment even when you ask him to update the records years ago...
- Has cowboy contractors...
- False promises with his favourite word "I shall get back"

If I continue further I am sure even the internet will be a spaghetti so i'd rather stop here...

Just an update typical of Dierector..

Asked me to withdraw my honest review... Since then he stopped responding to my emails as you would see for other negatives left

He actually handed a one month notice to a contract that I have never seen...

The 13 directors he refers to should have provided a positive feedback right?

Good luck to anyone using SE Bright the future will never be SE .....

5 de setembro de 2024
Avaliação não solicitada
logotipo da Sebright Property Management

Resposta da Sebright Property Management

Pratul,

I hope that you are well.

For clarification our company is called Sebright not SE Bright.

To put your complaint into context, we have been managing Thurlby Close for 10 years. We are instructed by 13 Directors who would not be instructing us if we employed "cowboy contractors" or if we were unprofessional.

We have not always had the best of relationships with you but I do not believe that your review is fully justified. You review comes immediately after an unpleasant conversation that we had where I gave you short shrift after you claimed that "I pay your wages so you need to do what I say". I must admit that you caught me at the end of a long hard day so I apologise for that but you were very unpleasant to me and I hope that you can see that as well and give it some consideration when we next speak.

Yes we did raise a fine against the owner of your flat for none payment of service charge however we did so after the payment was 8 months late. You referred us to an email you sent to me from 5 years ago where you asked for the email address for invoice to be changed. I admitted that we had not changed the email address BUT you had been paying your service charge for the last 5 years and had not complained about the email address being wrong.

I very much hope that you will reconsider your review over the coming weeks.

Kind regards

Benn Thompson

Avaliado com 5 de um total de 5 estrelas

I moved into my flat 8 months ago and…

I moved into my flat 8 months ago and have had a great experience with Sebright so far.

It’s always easy to get in touch with someone and staff have been friendly and helpful.

We also had some major redecoration works completed recently and I’m so pleased with the results. Highly recommend!

1 de março de 2023
Avaliação não solicitada
logotipo da Sebright Property Management

Resposta da Sebright Property Management

Thank you Jenna, Much appreciated.

Avaliado com 5 de um total de 5 estrelas

I would like to thank Mani Gujral for…

I would like to thank Mani Gujral for the excellent service which has been provided over the last year.
Mani is always helpful and always shows a willingness to help.
Last year we had issues with bills and payments over 2 flats. Mani was very thorough and very helpful, always available to listen to our queries and to resolve. I am happy to say with Manis help now everything has been sorted.
Thank you Mani for all your help.

3 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

I have been receiving regular financial information from Mani Gujral in connection with ongoing expenditure relating to the property wherein I am the owner of one of the flats. I appreciate Mani's courteous response to my queries and her patience in supplying information. Her dedication and commitment towards delivering exceptional customer service is truly commendable. It is evident that Mani takes pride in her work, and her genuine desire to provide a service that is appreciated is reflected in her efforts. I trust she will continue to enjoy her role.

5 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good Experience and knowledge

We have 13 Freehold Directors and 5 Directors of the Management Company. When we first went through the enfranchisement process there were a lot of emails but Benn provided informed answers and dealt with the various different characters and agenda’s very well. I could not be happier with the level of communication and level of service as a whole.

We have a Management Team which is in direct contact with Sebright, in the beginning they met quite frequently but much less now, probably once every 3 to 4 months currently depending on the availability of the team and when larger decisions or approvals are required. As I’ve had Sebright for over 5 years I’ve developed a trust and system where most of my communication is done via email.

As mentioned most of the day to day running of things are done by Sebright unless there is an extraordinary expenditure which is above the agreed limit he’s required to seek approval.

2 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable Property Management Company

The block where I live in Harrow is managed by Sebright. They've been our property management company for several years now and in that time we've never had a problem with them. When maintenance issues arise, Sebright can be reached easily and the problems are dealt with quickly. There are so many bad property management companies in London but Sebright is trustworthy and reliable and I fully recommend them.

30 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sebright Property Management have been…

Sebright Property Management have been managing our block from when it was first built in 2015.
They are very helpful, responsive and look after all the residents with great support. As a resident committee member I find Benn super knowledgeable and he looks after our funds as if they were his own. Highly recommend their services

30 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent property management service

I am very happy with the service provided by Sebright Property Management company and specifically Mani Gujral who provided excellent and prompt support in answering our queries and resolving repair/maintenance issues.

27 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would like to review on the great…

I would like to review on the great service provided by Sebright Property Management. Staff is very efficient and professional. Recently was in contact with Avila on queries with my service charge account and she has resolved the query very efficiently. Highly professional Management.

29 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional service..

Exceptional service..

Very happy and satisfied with the work done at our property recently. On reporting the issue Benn had immediately taken the action and the work was done. Secondly, exceptional customer service provide by Avila Gomes in resolving the query related to accounts. She was very polite and professional. Very much happy with the service of Sebright Property Management.

16 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Excellent customer service and great company

Sebright is managing our property and we would like to comment on excellent service provided by property manager Mr. Benn Thompson. Also best customer service from Sebright staff Avila. Excellent follow-up on contacting. We were provided with very prompt and reassuring response. Her professionalism and handling of our queries were very welcome and appreciated. Sebright property management is best property management company.

29 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Since Sebright have started managing…

Since Sebright have started managing our property most of our issues has been sorted. Any repair or other maintenance issues once notified are resolved quickly. I would also like to comment on excellent customer service provided by Sebright staff, Avila Gomes with related to my query regarding service charge account. she was very helpful and professional. I will highly recommend Sebright property Management.

28 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As a tenant of Sebright Property…

As a tenant of Sebright Property Management company, I am very happy with the service provided by Mani Gujral. She is very professional and and proactive in answering queries and resolving issues. She is very passionate on doing the right thing in the right way, that makes her very trustworthy. I would not hesitate to recommend Mani to friends and family.

13 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy

Just completed the decoration of the communal corridors in our block of flats in Harrow. Looks great. It was well organised and Stephen the recommended contractor was a true professional.

10 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A fantastic organisation

A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.

22 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I want to commend Sebright employee Mrs…

I want to commend Sebright employee Mrs Mani Gujral for the excellent customer service she provided us when we had an issue with the property her company manages. She followed up on the issue even when it was not her area of responsibility and got us a timely and satisfactory resolution on the issue. Thx a lot.

7 de março de 2023
Avaliação não solicitada
logotipo da Sebright Property Management

Resposta da Sebright Property Management

I am very pleased to read this review. Thank you. Mani is a star.

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