Sell Your Laptop Avaliações 

204
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Used a few times now to sell 5 laptops at a time, Excellent Service you get a Text message saying Devices have been Received and the Techs all reviewing. Once reviewed you get Paid. Only issue l hav... Ver mais

Avaliado com 3 de um total de 5 estrelas

Process of getting device to you was easy. However, you could do better with having a clearer description of what you consider 'faulty'. I selected Good condition because the device was functioning, y... Ver mais

Avaliado com 5 de um total de 5 estrelas

The whole process from getting a quote to getting paid took only a few days, with the longest part of the process being the free shipping (which is arranged by SYL). I'd given an honest appraisal of... Ver mais

Avaliado com 5 de um total de 5 estrelas

From entering the details of my laptop through to transferring the cash into my account the process was seamless. The whole process took 6 days which included a weekend. The courier collected the devi... Ver mais

Detalhes da empresa

  1. Serviços e Manutenção de Computadores

Escrito pela empresa

We guarantee to buy your old laptop for more cash than anyone else! Sell your laptop to us with free collection and receive cash in 48 hours from the point we recieve your item. Complete secure service with Data Wiping Certificates provided. Businesses and consumers welcome.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 71% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(204)

73 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Can't fault it 😊

I'm a little confused seeing so many mixed reviews on this company - I must admit I'd have thought more carefully before using them if i had read these before, but I honestly can't fault my own experience. I was quoted £82 which I was quite surprised was so high, so I half expected to be contacted saying they were revising it downwards at some point, but the £82 was in my bank account 72 hours after posting the laptop to them. I would always encourage or recommend you do a factory reset (including cleaning the drive) before selling a laptop this way.

9 de fevereiro de 2024
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Honest and trustworthy

Honest and trustworthy. I made a mistake with the condition and the team revised the price. I declined the offer and they contacted me by phone to explain why. They also provided evidence with videos to support the revision. Great service

9 de fevereiro de 2024
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 4 de um total de 5 estrelas

No Problem For Me

No Problem For Me. Paid out really quickly and for the amount originally quoted on the site. Thank you.

2 de fevereiro de 2024
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service! I did not have access to a printer and they sent a label and shipping box to me right away. Once I accepted the offer, the payment was in my account within 24 hours. Highly recommend and would use again.

2 de fevereiro de 2024
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Really easy to use !

Really easy to use which was why I went with SYL. Easy delivery and quick payment! Great communication. Couldn't have asked for better would definitely recommend :)

31 de janeiro de 2024
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Offered a fair price for the devices I…

Offered a fair price for the devices I sent in & provided data wipe certificates. Paid very quickly too.

30 de janeiro de 2024
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Devices collected and a fair price offered

Arranged collection of my devices, including the supply of packaging materials. Made a fair offer for the equipment, provided a destruction certificate for the hard drives and payment was received promptly. Great Service.

23 de janeiro de 2024
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Quick payment and good communication…

Quick payment and good communication throughout. Not sure about the poor reviews below - I had a great experience and would use them again.

16 de janeiro de 2024
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

Liars and basically thief's

I build and repair pc's and I had a back log of broken laptops so I decided to test the water with this comapny with 2 laptops I knew very well. I filled the online form in with all the correct details and sent the laptops off with the free postage they provided. I had no contact from the company at all until I contacted them 6 days later due to not being paid the amount or any amount for the laptops. They said they had sent me a revised quote and once I read the quote and the reason for the lower price I can 110% Confirm these guys are scammers. They have tried to make out the processor in one of the laptops isn't what it should be but what they don't know is I had already had both laptops open and confirmed the cpu's inside. They will lie and tell you anything they need to just to lower the price and it is always 50% of the price they originally quote. I will be making an official complaint to Trading standards about my experience and hopefully they can put pressure on them to change their robbing lying ways.

14 de junho de 2023
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Avaliado com 1 de um total de 5 estrelas

Would not recommend to others

Would not recommend to others. Provided a lot of detail on the laptop make and model and was offered a reasonable price for a relatively new Dell intel i7 laptop. After they received the laptop they came back with a significantly lower price with some reasons including that it didn't have a DVD player. The laptop model is not meant to have one and I asked for the laptop to be returned to me as we can not support their business practices of making up reasons in order to offer lower prices.

15 de maio de 2023
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Avaliado com 1 de um total de 5 estrelas

Don't trust their quote

I filled out the forms giving them all the correct information and the quote came back at a reasonable figure. However, after posting it to them they emailed stating they weren't as described (which was untrue) and offered £5 for two working, decent good sized laptops and then a supposed 'goodwill' offer of £20! This is not acceptable. Don't trust their quote, they won't offer anything close to it when they receive your products

21 de dezembro de 2022
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Avaliado com 5 de um total de 5 estrelas

Quick Payment and Polite Customer Service

I recently traded my laptop in to sell your laptop, turns out I had accidently listed something as wrong so my quote as inaccurate. But fortunately this was explained to me and I was happy to accept my new quote.

27 de setembro de 2022
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 3 de um total de 5 estrelas

Was paid however a very small amount

Unlike most other people here, I was actually paid for my laptop although it did take a few days after being processed. I do not know how much is normal to get for a laptop, however, I do think that even though it was broken, mine was worth more than £14 (the individual parts must have some value as the laptop wasn't too old). When I sold the same model laptop (this one was also broken) a fortnight after, the offer had gone down to only £6. Overall, can't fault them on the service apart from how little money they offer, but a good experience overall

17 de setembro de 2022
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

Asus Vivobook

Asus Vivobook, x705MA 17.3 inch laptop.

24 de junho de 2022
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Avaliado com 1 de um total de 5 estrelas

If I could give 0 stars I would

If I could give 0 stars I would, total waste of time, takes a week to get an answer after they receive your laptops, then drop there offer by 50% with nonsense reasons. Wish I had of read the reviews before I posted my laptops off to them.

11 de abril de 2022
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Avaliado com 1 de um total de 5 estrelas

The worst company I have ever…

The worst company I have ever…
The worst company I have ever encountered in my whole life! They have literally harassed my - wasted my time, promised a different priced, reduced the price and still declined to buy it and later when they returned then they almost broke my laptop. I will file a law suit otherwise they will continue harassing and scamming people. I am deeply frustrated since after getting my laptop back from them I took it to a local cex store at Guidford and then the technician there told me that it’s been tempered and they took off hard disk and intentionally took off the pieces and broke it since I left poor and honest review about their mishandling of my case.
I will officially raise a consumer court case against your firm since my laptop has been I yenriibaly damaged. It’s not in same condition. It’s been tampered and it’s not at all functioning properly. I assume it’s because I had an argument and I left poor reviews. I will continue writing negative blogs since my laptop has been tempered with. It’s not at all working and it’s broken. I need a. A refund for the value of laptop.

20 de fevereiro de 2022
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Avaliado com 1 de um total de 5 estrelas

Unhelpful and Rude customer Service

My experience found unhelpful and rude customer service, coupled to a misleading website. Would not recommend.

17 de fevereiro de 2020
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Avaliado com 5 de um total de 5 estrelas

Hooray,an opportunity to use 5 star

Hooray,an opportunity to use 5 star

I had a 2 year old laptop, a very slow but very clean machine
Put it on ebay, maximum offer £50, and you pay postage??
Went to this company who immediately offered £59 and immediately sent free postage label. I had described it precisely to them, they checked it out and a few days later money was deposited in my Paypal account.
Super company as far as I am concerned., may I add, one of the few I have had dealings with lately, mostly one star i,m sad to say please see previous reviews, that is unless I have MUG stamped on my forehead

20 de novembro de 2019
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you so much, we are always looking to improve and appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

The company is lying about what they…

The company is lying about what they will pay. I was given an estimation of 82GBP for my laptop, but after they received it the price dropped to 30, due to keyboard not working - but I did say that it's not working when filling in the form! They clearly are running a scam and lying about what they will pay, hoping the sellers would not be bothered about asking for laptops to be returned..

28 de novembro de 2018
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

Avaliado com 1 de um total de 5 estrelas

Daylight robbery. Sell elsewhere

These people are basically thieves.
Yes, they'll buy your laptop, and yes, you'll get paid.
BUT... do not expect to get the quote.
Our laptop was in good condition and hit all their listed criteria for good condition.
However, after their inspection, they claimed that the wear to the keyboard was excessive, despite it being fully readable and fully working.
They also claimed that the 'age' of the laptop was defined by the date the first of that model came off the conveyor belt, not the date of purchase as new (receipts provided)
These two things took a £60+ quote down to £26... criminal.

With this in mind I would say go elsewhere, list on eBay, but frankly, don't give your laptop to these guys.

26 de novembro de 2018
Avaliação não solicitada
logotipo da Sell Your Laptop

Resposta da Sell Your Laptop

Thank you for your review and we are very sorry you were not happy with the service. You were given the option for a free return so you didn't have to accept our offer however you did and then left a bad review. We will try our hardest to provide the best offer however if an item comes in and is not as described, then we must revise the price or we will lose money. We have now added how to videos so customers can make sure the spec they are sending is correct and we have also updated the conditions to be more detailed so as to avoid any confusion.

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