I felt at ease using the online chat knowing that there was a human there & not a robot! Shawn was absolutely amazing, I asked the most silly question & he answered me politely,friendly & he didnt pat... Ver mais
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Veja o que dizem as avaliações
I ordered my kit in Australia. Their email weblinks did not work to complete patient details. I contacted the help centre, Jesse was very helpful. Apparently, their online systems were down, Jesse... Ver mais
Terry helped me when my email didn't go through at first I was hoping this then didn't become a scam but it was resend again in which I received the email straight away. Well done terry now fingers 🤞... Ver mais
A empresa respondeu
The agent Kai was super responsive. Answered every question & was really patient with me! Highly recommend this company not just because their products are super informative, but the staff are lovely... Ver mais
Detalhes da empresa
- Serviço de fitness e nutrição
- Praticante de Medicina Alternativa
- Centro de Diagnósticos
- Laboratório
- Laboratório médico
Sobre Sensitivity Check
Escrito pela empresa
Who are we?
Sensitivity Check is the UK's leading food sensitivity test service offering comprehensive sensitivity and intolerance tests at competitive prices.
Our values and our mission
At Sensitivity Check, we're very proud of the people who've chosen our test and are living healthier, happier lives. That's why we believe in transparency of our products, service and satisfaction guarantee.
Our labs offer tests to countries all over the world and supply a variety of tests for different needs. With a small team of experts working 24 hours a day to offer a great service that ensures you don't have to wait to be healthy.
What we offer
We offer a wide variety of test for various and common sensitivities with an easy to follow, at home process. Allowing you to take back control of your diet and help remove or reduce common issues such as bloating, headaches and fatigue.
Visit our website Shop Standard Tests Shop Ultimate TestsInformações de contato
Reino Unido
- www.sensitivitycheck.com
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and easy
Amazing customer service 24/7
I contacted the team via live chat and spoke with Terry. Absolutely amazing service, patient and very informative (I had like a million questions to ask). Terry was very prompt with the replies.
Keep up the good work !
Kai was very helpful
Kai was very helpful, and answered my query promptly. Only taking a star off, as I feel the product description should mention possible transit times to UK, and then 72 hours for results, instead of implying a faster turnaround - but that has nothing to do with Kai's customer service!
Kai was extremely helpful with sorting…
Kai was extremely helpful with sorting my issues out and they were all resolved in the end
Helpful staff
Jordan helped me on the 24/7 chat to find my order after I wrote my email details wrong. Thank you Jordan for your quick and helpful response
5* from Jordan very quick response and…
5* from Jordan very quick response and very kind!
Great service and Shawn was very quick…
Great service and Shawn was very quick to answer and help all my questions!
Terry helped me out with an inquiry &…
Terry helped me out with an inquiry & was very helpful
Chatting to Shawn over live chat was…
Chatting to Shawn over live chat was very helpful. He was polite and responsive to all my questions. Thank you.
I asked when I would receive my hair…
I asked when I would receive my hair test results. Jordon was invaluable, and I was pleased with her answer. Thank you, Jordon.
Quick response and resolution
Quick response and resolution from customer service. Special thanks to Kai:)
Cameron
Cameron was very helpful and made the instructions I needed very clear. Thank you.
Jordan was so helpful and made it so…
Jordan was so helpful and made it so easy
I don’t have results yet and I have got…
I don’t have results yet and I have got feed back yet
Excellent customer service
Excellent customer service! Fast and efficient
Camron was veey helpful i will look…
Camron was veey helpful i will look forward to seeing my results
Live chat
Cameron from the live chat was so helpful with all my queries, I hear concerns and they were all alleviated. So happy!
I had a small issue but contacted them…
I had a small issue but contacted them via chat and Jordan quickly fixed it for me :)
Customer Service
Kai assisted me with getting my results from 2023 again. She was quick, efficient and professional. Thank you
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