Great customer service from Aneesa. My query was responded to promptly and resolved without delay. Interactions were polite and courteous. Keep up the good work!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Had an issue with a missed collection. Emailed Shred-it and was answered promptly by Louise Preston. She confirmed what the issue had been, automatically raised a credit and asked if I required a v... Ver mais
A empresa respondeu
After a lengthy investigation into my query and reassurance, help, and understanding from Chloe, the error was in fact on my part. Regardless her customer service was truly professional, probing askin... Ver mais
A empresa respondeu
I received excellent service from the company. They dealt with my request efficiently, were very helpful throughout and made sure everything I needed was sorted out. Communication was great, and the w... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de trituração
- também em
- Serviço B2B
Sobre Shred-it
Escrito pela empresa
About Shred-it
Shred-it helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products.Why Shred-it
35+ Years of Experience450K+ Locations Serviced Worldwide
20+ Years i-SIGMA Certified
One-time shredding services Regular shredding services HDD & e-Media destruction Free security survey Sustainable services Contact us
Informações de contato
177 Cross Street, , M33 7JQ, Manchester, Reino Unido
- 0800 197 1164
- shreditcustomerservice@stericycle.com
- www.shredit.co.uk
4,7
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Andy was incredibly helpful with…
Andy was incredibly helpful with regards to helping me with my query.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning Lauren,.
Thank you for the feedback, I'm glad to here that Andy was helpful in resolving your query. I will ensure this feedback is passed on.
Kind Regards,
Ellie
Excellent Support from Shred-it
We recently contacted Shred-it Customer Service after our last two collections were delayed. The team apologised for the miscommunication, provided us with an updated collection schedule, and officially apologised while also offering a complimentary service to compensate for the inconvenience.
We were really impressed with how quickly and efficiently they resolved the issue. Thank you for your excellent assistance — we really appreciate it!
14 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon Kasia,
Thank you for the feedback, I'm really glad to hear that our Customer Service team were able to offer you a quick resolution that you are happy with.
Kind Regards,
Ellie
Missed uplift issue
Called with an issue regarding missed uplift and was put through to Aneesa, she was very helpful and understanding with the situation and resolved my issue promtly. Happy with the service.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon,
Thank you for the feedback, I'm glad to hear that Aneesa was able to assist with resolving your query.
Kind Regards,
Ellie
REALLY HELPFUL AND EFFICIENT
REALLY HELPFUL AND EFFICIENT AND GOT ME A SOLUTION - VERY HAPPY
13 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon Jane,
Thank you for your feedback, I'm glad that we were able to assist in getting your query resolved.
Kind Regards,
Ellie
Quick response
12 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon Jo,
Thank you for your feedback, I'm glad to hear that you had a quick resolution to your query,
Thank you,
Ellie
Had query regarding collections/…
Had query regarding collections/ rebooking a collection and payment. It was dealt with immediately and I've had ongoing communication regarding my next collection, which is appreciated. A very thorough service form Lee Johnston. Thank you-Archway Veterinary Practice
5 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon Sharon,
Thank you for your feedback, I'm glad that Lee was able to resolve the query for you with continuing communication to help with other queries. I will ensure this feedback is passed on.
Kind Regards,
Ellie
Great customer service
Stephanie Hutchins was an absolute pleasure to deal with from start to finish. She listened to my query, resolved it and followed-up. She's an asset to the customer service team. Thank you!
6 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning Rachel,
Thank you for your feedback, I'm glad that Steph was able to resolve your query and did so with a positive attitude, I will ensure this feedback is passed on.
Kind regards,
Ellie
I didn't have to wait long when calling…
I didn't have to wait long when calling customer service, as my calls were answered within 1-2 minutes each time. Stefano was always responsive, helpful, and genuinely committed to finding the best solution for my client. Their excellent support and dedication made the whole process much easier.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning Laura,
Thank you for the feedback, I'm glad to hear that Stefano made resolving your query effortless, I will ensure this feedback is passed on.
Kind regards,
Ellie.
Stefano managed to turn a situation…
Stefano managed to turn a situation from a negative into a positive with his can do approach and willingness to try
4 de agosto de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning Angela,
Thank you for the feedback, I'm glad that Stefano was able to turn the situation around and provide you with the support to resolve the query, I will ensure this feedback is passed on.
Kind regards,
Ellie.
Thank you for providing me the needed…
Thank you for providing me the needed support and advice to resolve my issue.
Paula B, was able to help me navigate through my problem and provided me the solution that was urgently needed.
Very helpful and supportive (^_^)
31 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning,
Thank you for the feedback, I'm glad to hear that Paula was able to assist you in resolving your query in a helpful manner, this feedback will be passed on for you.
Kind Regards,
Ellie
My request is actioned promptly by Lee.
21 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon Parul,
Thank you for the feedback, I'm glad that Lee was able to assist with your query.
Kind Regards,
Ellie
Rosie was very helpful when dealing…
Rosie was very helpful when dealing with my request, she did her best to try to resolve the situation. I am rating overall a 4 due to my request not being fully able to be accommodated, however Rosie was outstanding, really appreciated her assistance.
23 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that Rosie was helpful in trying to accommodate your request.
Kind Regards,
Ellie
Great Customer Support
Thanks to Louise Preston , who was very helpful sorting out my Account after a one of Collection.
Really good Customer Service.
23 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon Dot,
Thank you for the feedback, I'm happy to hear that Louise was helpful in being able to resolve your query.
Kind Regards,
Ellie
Aneesa Qadar
Aneesa Qadar was very kind, professional & polite provided excellent service & dealt with my query instantly.
22 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon Aaliyah,
Thank you for the feedback, I'm glad to hear that Aneesa dealt with your query in a positive manner, this feedback will be passed on.
Kind Regards,
Ellie
Aneesa was professional and helpful…
Aneesa was professional and helpful from start to finish,went above and beyond to resolve the situation.Continued feedback from her. A credit to your company!
20 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning Dee,
Thank you for your feedback, I'm happy to hear that Aneesa was professional and helped resolve your query, your feedback will be passed on.
Kind Regards,
Ellie
Great customer service
Great customer service, Louise Preston is very helpful :)
14 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning,
Thank you for your feedback, I'm glad to hear that Louise was able to help you, this feedback will be passed on.
Kind Regards,
Ellie
Confidential Waste Collection Service
Process of switching from another service provider was easy and we were kept informed at each stage of setting the service up. The collections have been carried out in a timely manner. The Customer Portal is easy to use.
14 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that we kept good communication with you throughout your registration and you find the Customer Portal useful.
Kind Regards,
Ellie.
Great customer service and very…
Great customer service and very helpful. Lee Johnston was a great help and answered all my queries.
6 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning,
Thank you for your feedback, I'm glad to hear that Lee was helpful and answered your questions for you, I will ensure your feedback is passed on.
Kind Regards,
Ellie.
Professional
I needed extra information about my appointment. Paul Kent could not have been more helpful or patient. In fact, everyone I contact at Shred It is very professional.
7 de julho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that Paul was able to assist you with your query, I will ensure this feedback is passed on for you.
Kind Regards,
Ellie
Excellent service.
The on-site shredding operation was delivered within the four hour time scale agreed. The driver advised when he was on his way and, on arrival, dealt with the operation in a totally professional and helpful way.
Excellent service!
12 de junho de 2026
Avaliação não solicitada
Resposta da Shred-it
Good Morning Paul,
Thank you for the feedback, Its good to hear that our driver completed the job as promised and did so in a professional manner.
Kind Regards,
Ellie
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