SIGNiX Avaliações 

155
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Whether you be a visual or an auditory learner, Signix seems to be pretty easy to grasp in terms of training. I'm looking forward to utilizing the software!

Avaliado com 5 de um total de 5 estrelas

My client success manager, Mike, has walked me through the entire process. He has shown amazing customer service throughout the confusion, is very knowledgeable about IL Notary applications work, and... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love Signix! With so many ROM platforms on the market, Signix made my decision to go with them easy by listing all the benefits and options available. Their support network is absolutely amazing.... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

How to determine font size when tagging is very difficult to find. Also, with customer service closing at 5:00 ET, makes it difficult when we are in a later time zone and have questions. When we’re in... Ver mais

Detalhes da empresa

  1. Empresa de Software
  2. também em
  3. Tabelião

Escrito pela empresa

SIGNiX provides seamlessly integrated digital signature and online notarization software to partners in highly regulated industries like real estate, wealth management, and healthcare. The patented SIGNiX FLEX API allows partners to offer the military-grade cryptography, enhanced data privacy, and permanent legal evidence of a true digital signature without the costs, delays, or risks that attend paper-based workflows.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

155 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as avaliações

(155)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Platform

Ease of use, training and responsiveness of our trainers

19 de junho de 2024
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Resposta da SIGNiX

Thank you for your review! We're so glad you've had a positive experience.

Avaliado com 5 de um total de 5 estrelas

SIGNIX is attentive to details

SIGNIX is a simple platform that covers all the important details.

10 de maio de 2024
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Resposta da SIGNiX

Thank you for your review! We're so glad you've found our platform to be so useful.

Avaliado com 5 de um total de 5 estrelas

The SIGNiX team cares deeply about your…

The SIGNiX team cares deeply about your success! I could not have picked a better company to work with.

3 de junho de 2024
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Resposta da SIGNiX

Thank you for your feedback! Our customers are our number 1 priority, and we're thrilled to hear you have had such a positive experience.

Avaliado com 5 de um total de 5 estrelas

Great training and customer service

Great training and customer service. The remote notary "To Do" List provided is a great help.

7 de maio de 2024
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Resposta da SIGNiX

Thank you so much for this thoughtful review! We're so glad you've found our training and support helpful.

Avaliado com 5 de um total de 5 estrelas

SIGNiX support is top-notch!

I experienced a challenging online signing today with multiple signers and attorneys involved. When I needed immediate assistance, Connor answered my call on the first ring and swiftly resolved my issue, allowing me to complete the online signing. It's a tremendous relief to know that I can receive prompt support without needing to chat, send emails, or wait for a return call. SIGNiX and their support team are truly top-notch!

11 de junho de 2024
Avaliação não solicitada
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Resposta da SIGNiX

Wow! Thank you for these kind words. Connor is a vital part of our team, and we're so glad to hear you had such a positive experience.

Avaliado com 5 de um total de 5 estrelas

Signix is so incredible

Signix is a fantastic program that allows me to assist people in need

1 de maio de 2024
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Resposta da SIGNiX

Thank you so much for your review! We're so glad our platform permits you to help others.

Avaliado com 5 de um total de 5 estrelas

Lifesaver

This platform is easy to use. The trainers were amazing. The convenience of an RON in our company is literally a life saver.

28 de maio de 2024
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Resposta da SIGNiX

Thank you for your review. So glad to hear you found our training to be beneficial. We think RON is a life saver too!

Avaliado com 1 de um total de 5 estrelas

Technical issues & not able to reach Signix for assistance

During my very first 2 signings, Signix would not accept the IDs that the signers scanned in. I tried calling Customer Service, but no one answered. I then tried sending an email, but no one ever replied. Very very disappointing!!!

3 de maio de 2024
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Resposta da SIGNiX

Hi Tiffany. We sincerely apologize for the technical issues you experienced during your signings and for the difficulty in reaching our customer support team. This is not the level of service we strive to provide.

Your experience is important to us, and we understand how frustrating this must have been.

Our team members have contacted you to provide assistance and resolve these issues for you. Please utilize the following contact information for any additional support you may need. (423) 362-8212 https://support.signix.com/

Avaliado com 5 de um total de 5 estrelas

Gina is Amazing!

Gina's voice is always welcoming and she is always ready to help. I have been on other platform that said they would have help available but when I needed the help no one was available to help or they would just send a link and since these platforms are cheap I found their lack of help frustrating. I am a hands on learner, so with the help of Gina and my friend James I am picking up using Signix fluently.

3 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Talk to REAL people

I was very pleased to be speaking with a real person who returned emails and phone calls. The training was clear and the amount of additional training materials was very much appreciated.

16 de abril de 2024
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Resposta da SIGNiX

Thank you for your review! We're so glad you've found our customer support to be helpful.

Avaliado com 5 de um total de 5 estrelas

Easy to learn

Easy to learn, a little tough to perfect 👌

4 de março de 2024
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Resposta da SIGNiX

Thank you for sharing your experience with us!

Avaliado com 2 de um total de 5 estrelas

Not as easy to use as I expected

Not as easy to use as I expected. I was hoping my clients could use easily on mobile devices but it is designed more for desktops with cameras. Support staff is great but logistics of operating were not where I had hoped.

8 de janeiro de 2024
Avaliado com 4 de um total de 5 estrelas

Its my first time getting this…

Its my first time getting this credential and dont have anything else to compare to, but I can honestly say the team has been very patient, informative and readily available to answer questions as well as provide updated details/instructions. Thanks to Madeline & Mike S.

11 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Kudos to Mike Sanjuan

I am a new customer of SIGNiX and have attended 2 webinars presented by Mike Sanjuan. I wish to convey that I am impressed with the platform, and especially with the interaction I've had with Mike Sanjuan. He is a "natural" at teaching - calm, well spoken, projects well, and is receptive to off-the-cuff questions, interruptions, and scenarios. Mike's fresh approach to onboarding with SIGNiX -- along with the user-friendly platform and step-by-step guides offered -- have helped to allay any anxiety as a brand new Remote Online Notary. Mike Sanjuan is an asset to SIGNiX, and it's good to know he is there to be of assistance if needed. Kathy Niederloh, FRP, Gainesville, FL

18 de março de 2024
Avaliação não solicitada
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Resposta da SIGNiX

Kathy, thank you so much for this thoughtful review! We're so glad you've found our training and support helpful. Mike is a great asset to our team, and we're happy to have him on our team.

Avaliado com 5 de um total de 5 estrelas

This is my first time working with…

This is my first time working with electronic signature platform. The training was execlent and the system is easy to follow and provided everthing I was looking for.

5 de março de 2024
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Resposta da SIGNiX

Thank you for the thoughtful review! We're happy to hear you found our training to be excellent and our platform user-friendly.

Avaliado com 5 de um total de 5 estrelas

The portal is nicely laid out and Gina…

The portal is nicely laid out and Gina has been very helpful.

5 de fevereiro de 2024
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Resposta da SIGNiX

Thank you for your review! Gina is a great part of our team, and we're so happy to hear you're pleased with our platform.

Avaliado com 5 de um total de 5 estrelas

Asset Manager

Great customer service. Quick response to the questions and provided solutions..

12 de fevereiro de 2024
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Resposta da SIGNiX

Thank you for your review! Providing our customers with great support is one of our core values, and we're so glad to hear you had a great experience.

Avaliado com 5 de um total de 5 estrelas

Fantastic service all around!

As a new notary, I've been incredibly impressed with this platform, as have my managers. It's easy-to-use, very well-priced, and comes with fantastic customer service. Everyone I've interacted with there has been happy to assist and very quickly responsive. Truly, nothing bad to say about this program!

22 de fevereiro de 2024
Avaliação não solicitada
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Resposta da SIGNiX

WOW! Thank you for this wonderful review. We strive to provide our customers with the best experience possible and reviews like this make us smile.

Avaliado com 5 de um total de 5 estrelas

Excellent Training and Communication

The training and communication I received from Mike Sanjuan was spectacular and informative. I felt engaged and was able to ask questions along the way. I have a hands-on learning style, so the ability to be in the driver's seat fit me perfectly.

15 de fevereiro de 2024
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Resposta da SIGNiX

Thank you for your review! Mike is a valuable part of our team, and we're so glad to hear you enjoyed your onboarding sessions with him.

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