SimplyOwners Avaliações 

773
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A lovely well equipped villa, immaculate throughout. Comfy beds and everything you could possibly need was at hand. Lovely pool and an added bonus of just a short walk into Cala en Porter. Owner was... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have just come home from your villa and just wanted to let you know what a wonderful time we had last week, it’s a lovely place for us and everything we love is here, the villa is spotless inside... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had the best holiday staying at Villa Cameleo. Top notch luxury and fantastic hosts. The communication from Steve and Janie was outstanding from our initial enquiry to getting home after our stay.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a fabulous time at your lovely villa and thank you so much for letting us stay there. Beautiful area and so quiet which was lovely.  The villa itself was lovely, and didn't have to use the aircon... Ver mais

Detalhes da empresa

  1. Aluguel para férias

Sobre SimplyOwners

Informação fornecida por fontes externas variadas

Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

773 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(773)

205 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Disappointed by lack of integrity in the review system

I am incredibly disappointed with how Simply Owners handles reviews and disputes. I recently left a review for a property and provided irrefutable, digital evidence (a taxi booking confirmation) proving the exact timeline of events. The owner responded with an inaccurate, unevidenced version of events.

When I brought this to the attention of the Managing Director, providing the clear proof that the owner's response was incorrect, I was told that they have a policy of remaining "neutral." Because the owner gives a different account, they refuse to take down or correct an explicitly inaccurate public statement, even when a guest provides objective proof.

By hiding behind neutrality when faced with factual evidence, their policy ultimately protects their paying advertisers (the property owners) at the expense of consumer accuracy. Future holidaymakers should be aware that the owner responses on this platform may not be factually correct, and Simply Owners will do nothing to change that.

7 de setembro de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

We are sorry that you are unhappy with our decision, but we believe it is important to clarify our position.

As we have explained privately, Simply Owners cannot act as a judge in disputes between holidaymakers and property owners where there are conflicting accounts of what happened.

Over the years we have dealt with many such disagreements. They can range from relatively simple matters — such as whether an appliance was faulty or whether the correct operating instructions were followed — to much more complex disputes involving photographs, messages, timings and other evidence. With the increasing ability to alter digital material, determining conclusively what is genuine and whose account is correct is not something we have either the expertise or authority to do.

For that reason, our longstanding policy is to allow holidaymakers to leave an honest review of their experience and to allow the owner a right of reply. Readers can then see both sides and form their own opinion, taking into account the property's wider review history.

In this particular case, the owner has advertised with Simply Owners for several years, has had many bookings without previous incident, and has 26 reviews across his properties, all of which are five-star. That does not mean your complaint is invalid, nor does it mean that the owner's account must be correct. It is simply part of the wider information available to prospective holidaymakers when considering both accounts.

We are therefore sorry that you disagree with our decision not to edit the owner's response, but doing so would require Simply Owners to decide which version of disputed events is correct. We do not believe that would be fair or appropriate.

We would also strongly reject any suggestion that Simply Owners puts paying property owners before holidaymakers. Our business depends equally upon the trust of both. Where there is clear evidence of discrimination, misrepresentation or seriously unacceptable conduct, we have taken action against owners, including removing them from our platform.

Our role here is to provide both parties with a fair opportunity to express their account, rather than to rewrite one party's account in favour of the other.

We regret that on this occasion you are unhappy with that policy, but we believe it is the fairest and most impartial approach. Hoping this helps explain things further regards tim

Avaliado com 4 de um total de 5 estrelas

Decent website easy to use

Decent website easy to use

30 de agosto de 2026
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Resposta da SimplyOwners

Hi Mr Hughes thank you for your 5 star review and comments about your user experience on our website, much appreciasted. kind regards tim

Avaliado com 5 de um total de 5 estrelas

Great website with plenty of choice of…

Great website with plenty of choice of villas. The website is easy to navigate and straightforward to use and interact with. Once you have found a location and place to stay, you are put through to the owner to complete the booking. Highly recommended and will use again.

27 de agosto de 2026
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Resposta da SimplyOwners

Nice one Johnny thank you very much. Great to hear such comments and a recommendation. best wishes tim and team

Avaliado com 5 de um total de 5 estrelas

Great service

Great to be able to deal direct with Mark, the owner of the property at Hindolveston. Prompt service and helpful information.

30 de agosto de 2026
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Resposta da SimplyOwners

Great 5 star thank you. We will be sure to pass it on to Mark the owner. Pleased you had a good experience. best regards tim

Avaliado com 5 de um total de 5 estrelas

All round great experience when renting…

All round great experience when renting this Villa. Excellent communication with the owners, first class service.

30 de agosto de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

Thank you for taking the time to feedback Darren, much appreciated. Best wishes tim

Avaliado com 1 de um total de 5 estrelas

I just find it disgusting that the…

I just find it disgusting that the owners of the apartments advirtised on this site seem to take the libertys with how much thay charge per week. Ya only using it really just to sleep in a bed. 500 600 some iver 1000 pound a WEEK. DISGUSTING. AVOID AVOID AVOID.

5 de setembro de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

Hi Matthew, I am unsure whether you can post a review on our business with Trustpilot given you have not used our service. However, rather than get Trustpilot to remove it I will take the opportunity to inform readers that Simply Owners do not add a penny to the owners price. We have thousands of owners that have signed terms and conditions saying that their price on our site is the 'Best Price Guaranteed'. This is because their same properties advertised on Airbnb, booking,com, VRBO etc have around a 20% added booking fee to the price they charge through Simply Owners.

Avaliado com 5 de um total de 5 estrelas

Great experience would use again

Great experience would use again

22 de agosto de 2026
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Resposta da SimplyOwners

Hi Helen, thank you for the 5 stars, much appreciated. best wishes tim and team look forward to seeing you again soon. tim

Avaliado com 5 de um total de 5 estrelas

Easy to use website

Everything was great from start to finish. Would happily use this company again.

14 de agosto de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

Thank you Mary thats great to know. Appreciate the feedback. Best wishes tim and team

Avaliado com 5 de um total de 5 estrelas

We had a wonderful stay at the villa.

We had a wonderful stay at the villa.
So close to the airport and easy to find. The house had absolutely everything we needed for our stay. The pool was a much appreciated respite from the heat and at times it was hard to leave and venture out and about. That said, the villa is ideally positioned to visit the whole island. We did both the east and west coasts, the mountains and everywhere in between. There are some lovely villages to visit, plenty of beaches and amazing restaurants.
Thank you to Barbara for her excellent recommendations for our two weeks… we ticked off all but one so we’ll save that for next time!

28 de agosto de 2026
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Resposta da SimplyOwners

Thank you for the excellent feedback, we will be sure to pass it on to Barbara best wishes tim

Avaliado com 1 de um total de 5 estrelas

After a terrible experience with a…

After a terrible experience with a disgusting house in France I would never use this website again. The owners lied about our honest review and called us liars. Simply Owners have done nothing to help us and the owners are still on the site. We lost 1200 pounds as we left the disgusting accommodation and booked somewhere else as we couldn't stay and ruin our holiday. Following on from the reply by Simply Owner I understand they have to remain impartial but feel there should be able to look at evidence, which we have tons of, and decide whether it is fair. Previous reviews were unbelievable in that I don't believe anyone would be happy to stay there. However they should also take into consideration that we're not given the chance to respond to the owners response on the site so it looks like we are lying. And the attitude of the owners was not taken into consideration. If anyone books that horrible house in the future I wish them the best of luck. Or it will be okay if they have no standards!

27 de junho de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

We are very sorry that you were unhappy with your experience at this property.

We have looked carefully into the circumstances surrounding your complaint and have spoken with the property owner. Unfortunately, there are strongly conflicting accounts of what occurred, and we are not in a position to determine through conflicting statements alone which version of events is correct.

The owner concerned has advertised with Simply Owners for more than three years, has received over 20 five-star reviews from previous guests and, prior to this matter, we have had no reason to question the standard of the property or their conduct. We therefore do not believe it would be fair or proportionate to remove an established owner from our website solely on the basis of one disputed complaint.

It is also important to clarify that Simply Owners is an advertising platform. Holidaymakers contact and book directly with property owners, and Simply Owners does not receive or hold the holiday payment. We will, however, always take complaints seriously and investigate concerns raised with us, as we have done in this case.

We appreciate that you are disappointed with the outcome and respect your right to describe your experience. Equally, where two parties provide very different accounts, we have a responsibility to remain impartial and consider the owner's previous record and all the information available to us rather than simply accepting either account as fact.

Simply Owners

Avaliado com 5 de um total de 5 estrelas

Great site

Great site, used it to book our first French family holiday.

25 de agosto de 2026
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Resposta da SimplyOwners

Hi Arnie thank you for the 5 star review, much appreciated. Its great to hear such statements. best wishes tim

Avaliado com 5 de um total de 5 estrelas

A fantastic experience with…

A fantastic experience with SimplyOwners from start to finish. The website was easy to use, the property information was clear and accurate, and contacting the owner directly made the booking process simple and reassuring. Everything went smoothly, and we found the perfect holiday home for our group. I would definitely use SimplyOwners again and highly recommend them!

30 de agosto de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

Hi Rich, thank you very much for your kind words. This means a lot to us. We are a family business and therefore really appreciate acknowledgement for our efforts. You recommending us is excellent thanks again tim and team

Avaliado com 5 de um total de 5 estrelas

Todo perfecto!

Una experiencia estupenda! La casa, la propietaria , la localización fabulosa! Todo excelente!!!

17 de agosto de 2026
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Resposta da SimplyOwners

Hi Raquel, "Me alegra mucho que hayas tenido una buena experiencia y gracias por la reseña de 5 estrellas." tim

Avaliado com 5 de um total de 5 estrelas

First timer…

I hadn’t heard of simply owners before using it for our holiday this year. I was a little nervous but I didn’t need to be. The set up is really secure and dealing directly with the owners makes for a great experience.

8 de agosto de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

Hi Nicole, thank you for your review. You are spot on with the things we have worked hard for such as 10 years security without incident for owner or holidaymaker and we encourage the direct communication to ensure a good match and happy occasion for everyone. Thanks again Tim

Avaliado com 5 de um total de 5 estrelas

Extensively tasteful family holiday home in perfect location.

The whole process of dealing directly with the owners made it more personal.
We stayed in a beautiful home on the Lyn peninsula called Haul a Gwynt in Morfa Nefyn.
Susanna was the perfect host with excellent communication with helpful recommendations and ideas to make our holiday perfect for our needs.

The maintenance and cleanliness of the spacious and beautiful home was second to none.
The outdoor facilities, lovely outdoor eating, pizza oven, barbecue and table tennis were a pleasure in the evenings after a long day exploring the beautiful coastal walks and beaches.

We would definitely return and would recommend to anyone.

19 de julho de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

Hi Jennifer, it sounds great thank you for taking the time to feedback. We will ensure the owner sees this. regards tim

Avaliado com 5 de um total de 5 estrelas

Easy to use site allowing direct…

Easy to use site allowing direct dialogue with the villa managers and owners.
Good prices and no hidden costs.

15 de agosto de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

Hi Roy, thank you for taking the time to feedback, especially with a 5 star review, much appreciated. Open communication BEFORE booking/paying together with NO fees are our main planks of business in our attempts to provide an alternative to the giant platforms. Thanks again, Tim and Team

Avaliado com 5 de um total de 5 estrelas

Great way to secure a family home in a…

Great way to secure a family home in a beautiful place. Excellent way to holiday

3 de agosto de 2026
Avaliação não solicitada
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Resposta da SimplyOwners

Hi Fiona, thats a great comment for us, thank you. Another 5 stars for us. Best wishes tim and team

Avaliado com 5 de um total de 5 estrelas

The website is easy to navigate for a…

The website is easy to navigate for a host. The process of adding a property and taking bookings is straight forward and the support is great.

21 de maio de 2026
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Resposta da SimplyOwners

Hi Dale, we love it when our owners feedback. Obviously we want holidaymakers to have a good experience and feedback too but without owners keeping us posted we would not have been so successful. Thanks again. Tim

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