SkinSpaceUKAvaliações 

879
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

CEASED TRADING !!! Absolute shambles of a company. Im £100s of pounds out if pocket. I emailed to change an appointment just to get an reply saying they ceased trading and no future treatmen... Ver mais

Avaliado com 1 de um total de 5 estrelas

WARNING DO NOT USE THIS COMPANY- I am not the only person to write a similar review. Skinspace Reading have ceased trading and I suspect that the other branches will follow shortly if their customer c... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been having laser on my legs at the Manchester clinic and am seeing definite results. From a very dark start point the hairs that are growing back are much finer to the point where it doesn't r... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dee was fantastic as always! Super friendly, chatty, makes you feel at ease, checks in re pain levels to make sure it's not too uncomfortable and also does a thorough job. Been having laser hair with... Ver mais

3,5

Bom

O TrustScore é 3.5 de um total de 5

879 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 1 semana

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3,5

Todas as avaliações

(879)

95 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Their laser treatment is not suited for…

Their laser treatment is not suited for melanin skin.

First session was horrendous and the support team was able to get that send back to me. The second session was better and gave me hope the treatment will work but it didn’t.

Just like before they wouldn’t treat the whole area, 5 days after the treatment I got ingrown hair that developed in to huge cysts. I exfoliate regularly especially if I used a normal razor to get that clean shave that is required for laser, I have tried witch hazel, tea tree and glycolic acid but nothing works.

They have stated laser does not cause the ingrown hair, however its is a by product of the ineffectiveness of the treatment, because none of the lasers hair is shedding as expected.
With my previous laser(laser clinic Westfield ) I saw 80% hair shedding with in 3 weeks and this was only after the first session. The hair did grow back with minimum ingrown hair and not a single one resulted in cysts.

I did my research and discovered laser can cause these cysts in people with coarse or curly hair, especially those with darker skin tones, the cause for the difference in my results is the different laser technology which using different wavelengths or cooling techniques which has reacted differently on your skin and hair.

The experience and results I’m getting are completely different from my previous experience with laser and my expectations have not been meet, I absolutely regret giving in to the pressure and buying additional session on the first day I came for my consultation.

They have not provided any solution and I’m still not convinced this treatment works for my skin. I will keep monitoring the process independently if no improvements are seen I will raise a formal complaint with a third party dispute

23 de janeiro de 2025
Avaliação não solicitada
logotipo da SkinSpaceUK

Resposta da SkinSpaceUK

Dear Esther

Thank you for your feedback. We’re sorry to hear that your experience has not met your expectations. Our team has been in touch with you regarding your concerns and has advised that the ingrown hairs you are experiencing are not a direct result of laser hair removal.

As previously discussed, laser hair removal is a gradual process, and two sessions alone will not be sufficient to achieve full results.

As stated in our consultation and from your discussions with the support team, we recommend a minimum of 12 sessions to effectively reduce hair growth in the treated area. Results can vary from person to person, and consistency is key to achieving the best outcome.

We understand that this may be frustrating, and we are happy to continue supporting you throughout your treatment journey. If you have any further concerns, please don’t hesitate to reach out to our team, and we will do our best to assist you.

Best Regards,
SKINSPACEUK

Avaliado com 5 de um total de 5 estrelas

Another fab session at Skinspace…

Another fab session at Skinspace Manchester. The girls are so good here. Both Celine and Beth make your appointment so relaxed and pleasant. They are so knowledgeable and can answer any questions you ask. Dee always brings a smile to your face and is also so helpful.

7 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super quick and efficient

Super quick and efficient! Service ia great and Celine always makes me feel very comfortable. They were great when I was pregnant/breastfeeding and saved my paid sessions for me. P.S. Playlist is always bangin!

4 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

I usually have Celine for my treatments, she's lovely and easy to talk to, usually complimenting me on my perfume choice that day! The laser seems to be working for me so I have paid for an extra area. It's a really quick procedure and pain free.

28 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super friendly staff

Had my laser treatment today, and it was such a great experience! Celine was absolutely lovely—super friendly and made me feel completely at ease throughout the session. She explained everything clearly and was so professional. I’m already looking forward to my next session with her. Highly recommend!

23 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Seline is amazing

Seline was amazing. Professional, friendly and made me feel at ease whilst doing a very thorough professional job.

Heartily recommended.

22 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Skinspace have disappeared!!!

I have been trying to contact you via phone and email since December 2024 and I have had no response. They have disappeared. They owe me more sessions or my money back. Has any one else had the same problem??

10 de janeiro de 2025
Avaliação não solicitada
logotipo da SkinSpaceUK

Resposta da SkinSpaceUK

Dear Preeya,
We are sorry to hear about your experience with us. Please can we ask that you email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience with Dee

I had an excellent experience with Dee. She was incredibly kind, professional, and attentive throughout my visit. She took the time to thoroughly explain everything, ensuring I felt comfortable and informed at every step. Their compassionate approach and clear communication made a significant difference in my experience. I would highly recommend Dee to anyone seeking quality care.

21 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Service is terrible..

Service is terrible..
The staff turn over is unbelievable, each time someone starts my sessions are never correct.
Inputting I have had areas done which I haven't.
Very disappointed

10 de dezembro de 2024
Avaliação não solicitada
logotipo da SkinSpaceUK

Resposta da SkinSpaceUK

Dear Nadia,
We are sorry to hear about your experience with us. Please can we ask that you email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

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