Visited Sky retail store at Hempstead Valley in Gillingham Kent today as needed to switch from Virgin Media. Massive thanks to Ian who was so incredibly helpful, he went well above and beyond giving u... Ver mais
Localização
Trocar localizaçãoHempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Terry was very helpful and polite and ran through everything with me to make sure I was getting exactly what I wanted. He wasn't pushy which some sales people are. Only downside was sitting in dire... Ver mais
My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... Ver mais
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Informações de contato
Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, Reino Unido
- 01634 364150
4,8
Excelente
79 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Spoke to lee in the morning with virgin…
Spoke to lee in the morning with virgin he convinced me to join sky saving me money and great service o far I appreciate it. Thank you lee again
28 de abril de 2026
Avaliação não solicitada
Lee was very helpful and knowlegeable…
Lee was very helpful and knowlegeable and made it a very enjoyable experience.
25 de abril de 2026
Avaliação não solicitada
Had the pleasure of dealing with Terry…
Had the pleasure of dealing with Terry today, discussing a plan right for me, totally helpfull provisional, very attentive, happy with the deal we agreed on.
Demonstrated how to use etc. very. Pleased with my visit today.
19 de abril de 2026
Avaliação não solicitada
Really helpful
Really helpful, Terry helped us sort our broadband out to change back to sky & helped me sort out a extra sim
17 de abril de 2026
Avaliação não solicitada
Changing my entertainment package
Ian the Sky representative was very thorough and provided all the required information.
15 de abril de 2026
Avaliação não solicitada
Ian was very friendly and explained…
Ian was very friendly and explained well, providing the best deal for me and my family.
14 de abril de 2026
Avaliação não solicitada
Lee was Absolutely brilliant good not…
Lee was Absolutely brilliant good not ask for anymore. He was fantastic in helping me with my bill and sorting out a new phone and sim for my son. Once my contract and daughter's ends . I will be definitely moving to sky . Can not thank him enough.
10 de abril de 2026
Avaliação não solicitada
Had a fantastic experience at Hempstead…
Had a fantastic experience at Hempstead Valley with Lee today. We are moving and our new house is not covered by our current provider. Lee helped me set up our new contract with Sky and explained everything clearly and concisely. Cheers! Definitely recommended.
4 de abril de 2026
Avaliação não solicitada
Terry was very knowledgeable with…
Terry was very knowledgeable with information regarding broadband and mobile phone sim
3 de abril de 2026
Avaliação não solicitada
Terry was amazing
Terry was amazing
Helped me save money on my mobile
3 de abril de 2026
Avaliação não solicitada
Spoke to Lee today I come back to see…
Spoke to Lee today I come back to see him as he was very helpful and explain a package what benefited me great service I would recommend to anyone
2 de abril de 2026
Avaliação não solicitada
Lee was very helpful and we have now…
Lee was very helpful and we have now switched back to you thank you Lee
25 de março de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
wish there was a no star but 1 star…
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
23 de março de 2026
Avaliação não solicitada
Resposta da Sky - Hempstead Valley Shopping Centre, Gillingham
Hi John,
Thanks for your review. I'm really sorry to read about your experience. Feeling unsupported when you’ve tried to get help is understandably very frustrating. This isn’t the level of service we want for any customer. If you’re happy for us to review your account, we can check what’s been happening with your services and look into this further for you.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Gillian
Lee made it so easy
Lee made it so easy. Really helpful. Good experience
21 de março de 2026
Avaliação não solicitada
Proper service, well done
Proper service and made sense of everything. Ian at Hempstead Valley was so helpful and explained all of the different package options, sky stream options and sky glass options so we could select the right package for us. Very polite and friendly, Ian done all he could to make sure our experience was perfect. Thank you.
21 de março de 2026
Avaliação não solicitada
Recommend
I had a brilliant experience when I went to Hempstead Valley and Lee helped me through recontract renewal and got my bills down . Also saved me money on bringing my sim only over to Sky lovely person.
17 de março de 2026
Avaliação não solicitada
Lee was very helpful and explained…
Lee was very helpful and explained everything so I could understand everything.
8 de março de 2026
Avaliação não solicitada
Lee was very helpful and explained…
Lee was very helpful and explained everything clearly . We've left Virgin and joined Sky
5 de março de 2026
Avaliação não solicitada
Ashley was great very helpful and…
Ashley was great very helpful and explained everything to me
4 de março de 2026
Avaliação não solicitada
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