Sarah was absolutely amazing. She explained everything in detail and helped me throughout the whole process whilst getting me some really good discounts. Thank you so much. Very kind, understanding, l... Ver mais
Localização
Trocar localizaçãoSky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA Manchester, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Sarah at Trafford was amazing. She was very casual and informative and fun. Great experience and highly recommend getting in touch with people for Sky intead of looking online.
I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found c... Ver mais
A empresa respondeu
Haroon amazing customer service and very helpful. Explained everything we needed very clearly. Would definitely recommend speaking to Haroon about your broadband and tv.
Detalhes da empresa
Escrito pela empresa
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Informações de contato
Sky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA, Manchester, Reino Unido
- 01617 494907
4,7
Excelente
39 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sarah has been brilliant.very patient…
Sarah has been brilliant.very patient and helpful. Made everything seem easy
24 de julho de 2026
Avaliação não solicitada
Sarah was absolutely amazing
Sarah was absolutely amazing. She explained everything in detail and helped me throughout the whole process whilst getting me some really good discounts. Thank you so much. Very kind, understanding, lovely person. Thank you
24 de julho de 2026
Avaliação não solicitada
Sarah at Trafford was amazing
Sarah at Trafford was amazing. She was very casual and informative and fun. Great experience and highly recommend getting in touch with people for Sky intead of looking online.
22 de julho de 2026
Avaliação não solicitada
Very friendly
Very friendly, helpful & knowledgeable staff. Very much appreciated Sarah's support today & patience answering all our queries.
22 de julho de 2026
Avaliação não solicitada
Haroon amazing customer service and…
Haroon amazing customer service and very helpful. Explained everything we needed very clearly. Would definitely recommend speaking to Haroon about your broadband and tv.
13 de julho de 2026
Avaliação não solicitada
For a start I came to sort my mobile…
For a start I came to sort my mobile out for piggybank and Saif was the most helpful person. Very caring and doing a great job. I would've been lost without him.
10 de julho de 2026
Avaliação não solicitada
Amaan was great
Amaan was great, amazing service and made the experience smooth.
6 de julho de 2026
Avaliação não solicitada
Very good service and knowledgeable…
Very good service and knowledgeable staff - Amaan
6 de julho de 2026
Avaliação não solicitada
Haroon was fantastic
Haroon was fantastic, incredibly knowledgable, not a pushy sales guy! Incredibly friendly and spent time making sure we got the right product!
4 de julho de 2026
Avaliação não solicitada
I have been coming to Hamza for over a…
I have been coming to Hamza for over a year and he always gives me the best offers and makes sure to take care of me. He explains everything and makes sure I understand properly. Hamza is the guy you want to go to.
30 de junho de 2026
Avaliação não solicitada
Haroon was most helpful and informative…
Haroon was most helpful and informative and helped me switch from virgin over to sky with a better deal.
29 de junho de 2026
Avaliação não solicitada
Amaan was excellent
Amaan was excellent, explained everything thoroughly and made the process nice and smooth!
26 de junho de 2026
Avaliação não solicitada
Big shoutout to Saif
Big shoutout to Saif, sorted my internet issues out which I’ve been stressing about for quite some while. Amazing service and deal package in the end. Very happy!
25 de junho de 2026
Avaliação não solicitada
Sarah was a great help
Sarah was a great help
So amazing helped with new contract and answered all my questions couldn’t ask for better
24 de junho de 2026
Avaliação não solicitada
Sarah what a fantastic sales help us…
Sarah what a fantastic sales help us set up sky tv up very professional and 5 star service
13 de junho de 2026
Avaliação não solicitada
Very helpful gentleman Hamza explained…
Very helpful gentleman Hamza explained everything in detail and we got a great deal
13 de junho de 2026
Avaliação não solicitada
Signed with skytv today what an amazing…
Signed with skytv today what an amazing service provided by Sardar thank you so much , looking forward to watching skytv
10 de junho de 2026
Avaliação não solicitada
Hamza was brilliant talked us through…
Hamza was brilliant talked us through the offers. Left very happy. Thank you.
9 de junho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Terrible service (customer service and signal)
I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found customer service to be unhelpful and unable to provide a satisfactory solution.
What was particularly disappointing was being advised by a representative to simply cancel my mobile contract rather than having the issue properly investigated and resolved. As a long-standing customer, this felt dismissive and completely unacceptable.
Communication has been poor throughout, and there seems to be very little ownership of customer problems. I would expect a company of Sky’s size to provide far better support and accountability. Based on my recent experience, I cannot recommend their customer service.
4826190649 complaint
23 de abril de 2026
Avaliação não solicitada
Resposta da Sky - Trafford Centre Pod, Manchester
Hi there, Thank you for taking the time to share your experience, we’re really sorry to hear how frustrating this has been for you.
An issue remaining unresolved since January, along with the level of service you’ve described, is far from what we aim to provide. We completely understand how disappointing it must feel, especially as a long-standing customer, to feel that your concerns haven’t been properly addressed or taken ownership of.
We’re particularly concerned to hear that cancelling your contract was suggested as a solution, rather than taking steps to fully investigate and resolve your complaint. That’s certainly not the experience we want you to have, and we’ll be taking this feedback seriously.
We’d really appreciate the opportunity to review your case in detail and work towards a proper resolution for you. Please get in touch with us directly, and we’ll ensure this is escalated and handled with the attention it deserves.
Thank you again for bringing this to our attention, and we’re genuinely sorry for the impact this has had. We hope we can begin to restore your confidence in us.
You can get in touch with us by using the following link or by using the MySky App 📲:
🖥️ https://www.sky.com/help
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks, Norelle
Saif was fantastic
Saif was fantastic. He clearly and concisely explained the benefits of your products and made sure that we were happy with everything. A true credit to your business
8 de junho de 2026
Avaliação não solicitada
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