Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Ver mais
A empresa respondeu
Albion Street 27, Trinity Shopping Centre, LS1 5AT Leeds, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Ver mais
A empresa respondeu
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay... Ver mais
Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I u... Ver mais
A empresa respondeu
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broa... Ver mais
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Albion Street 27, Trinity Shopping Centre, LS1 5AT, Leeds, England, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Was helped by a really nice gentlement called Richard who made sure everything was ok with my phone before i left
Went into leeds shop today as my phone was not working and was helped out by Richard who spent time gooing over everything would recommend
Kim was super helpful. She has amazing customer service and was brilliant with both my young daughters. She was able to find some excellent deals for both phone, tv and broadband.
Charlie was very informative and helped me with my purchase
We had a wonderful experience with Maxine, who was knowledgeable, professional and handled us with care. A fantastic experience so thank you Maxine.
My experience was very good. Richard was very supportive explained everything well about the broadband and answered all my questions which I asked a lot. He made it all understandable. Amazing customer service 5/5
Richard -
Richard at Leeds branch has been a great help. Helped us sort a contract for our daughter! Perfect from start to finish. Thank you.
Ioana was very helpful and I teach me a lot of things on my phone.
Just been into sky mobile and served by Kim, absolutely amazing service and highly recommend, such a lovely person!
Jay was excellent with his customer service.helped me choose the right package and explained everything correctly.
Jay n the Leeds store was fantastic talking my dad through his bill and where extra costs were incurred. He gave clear and helpful advice to help reduce the overall bill and upgrade the phone. Very happy.
Jay saved me some money on my package.Very happy
I came to inquire about iphone 17 series and jay explained everything very clearly about plans and payments.Top service
Excellent service, pleasant manner and customer connection. Also renewed broadband and sound advice on swap over
Kim was amazing! Very informative and so friendly! Thanks so much for your help!
Maxine was very helpful with our new mobile, very good experience
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.