Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... Ver mais
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Veja o que dizem as avaliações
Order placed soon after phoning to confirm stock. Extremely courteous conversation. Can’t believe how quickly order was processed and dispatched. A 10 out of 10 service.
I ordered online on Tuesday morning some Assos bib shorts at a competitive price, with free standard delivery. I received a ‘dispatched’ email about 2 hours later and the shorts arrived well packaged... Ver mais
Great customer service from the team. I’ll be using the shop more going forward. I’m rarely in Belfast which is why I haven’t used that often however will be forefront of my mind for future cycling p... Ver mais
Detalhes da empresa
Escrito pela empresa
Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.
Informações de contato
171 Andersonstown Rd, BT11 9EA, Belfast, Reino Unido
- +44 (0) 28 90 600 040
- orders@slanecycles.com
- www.slanecycles.com
4,8
Excelente
6 mil avaliações
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Great service
Great price. Ordered Thursday delivered Friday morning. Excellent service
4 de julho de 2024
Ordered an item that wasn’t ideal for…
Ordered an item that wasn’t ideal for me, extremely helpful with return, and very pleasant to deal with, hope to use slane cycles again
28 de maio de 2024
Great arrived super quickly as promised…
Great arrived super quickly as promised thank you
19 de junho de 2024
Great customer service from start to…
Great customer service from start to finish. The team was helpful when I called to confirm size and stock for my new bike, then kept me updated once it was built and dispatched.
18 de junho de 2024
very easy to use website
very easy to use website, Wide selection and very good prices
24 de junho de 2024
I can't write a bad review about a bike…
I can't write a bad review about a bike shop because we are all cyclists and the bike trade is tough enough to make a go of these days. So all I will say is that they are nice & well meaning people at Slane, but if you are buying something that you need them to deliver quickly, it is worth a quick call to check that the item is actually in stock and ready to ship. I should have done that.
21 de junho de 2024
Avaliação não solicitada
My order arrived in good time and was…
My order arrived in good time and was well priced.
10 de junho de 2024
Extremely professional staff
Extremely professional staff , very polite gents super fast delivery , highly recommended!
4 de junho de 2024
Parts arrived as ordered in about 4…
Parts arrived as ordered in about 4 days.
Would have been good to have recieved an email coinfirming my order and informing me of expected delivery date
5 de junho de 2024
Resposta da Slane Cycles
Hi Mark, Thank you for your review and custom.
Sorry you didn't receive email and tracking info, we did send these but are experiencing problems with gmail customers not receiving this info.
Hop eyou have a great evening.
Best wishes,
Paul
Slane Cycles Team
Bianchi tyres
1) Slane Cycles answered my enquiry promptly
2) The website was easy to set up & subsequently order
3) Goods in stock & not elsewhere
4) Delivery was astonishingly fast - like the next day!!
5) overall rating - 11out of 10
5 de junho de 2024
Spent more time tracking down the parcel.
Despatched and goods never delivered or any attempt to deliver. Tacking and chasing was just a hassle
2 week delivery time line.
Unable to review goods
28 de maio de 2024
Resposta da Slane Cycles
HI Gavin, Thank you for your review and custom. After reading your review I called twice as I was hoping you could provide some info but got answerphone.
Sorry Royal Mail didn't deliver your order in the timeframe that we paid for.
Your order was placed on Saturday 25th May Bank Holiday weekend. We upgraded your shipping free to Royal Mail Special Next Day Delivery before 1pm service and despatched your order on the first available collection day which was the 28th. According to Royal Mail tracking delivery was attempted on Friday 31st of May which was behind schedule but they are stating addres was inaccessible. I've checked delivery address you provided and postage label both match so don't understand why Royal Mail are stating this. I was hoping that you could confirm that address was correct as I wish to raise your delay with Royal Mail.
Royal Mail tracking is now showing that redelivery was requested on the 4th of June for redelivery on the 6th.
If you have any problem at all best to contact Slane Cycles by email or phone and we will endeavour to do our best to resolve any issue you may have. We can only help if we are made aware of problem.
Hope you have a great day.
Best wishes,
Paul
Slane Cycles Team
Excellent service my glasses arrived so…
Excellent service my glasses arrived so quickly very pleased. Would definitely shop with you again.
3 de junho de 2024
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