Order placed soon after phoning to confirm stock. Extremely courteous conversation. Can’t believe how quickly order was processed and dispatched. A 10 out of 10 service.
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Veja o que dizem as avaliações
Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... Ver mais
Fantastic service. Very helpful friendly staff. Couldn't do enough to help out very knowledgable. Highly recommend the team.
I ordered online on Tuesday morning some Assos bib shorts at a competitive price, with free standard delivery. I received a ‘dispatched’ email about 2 hours later and the shorts arrived well packaged... Ver mais
Detalhes da empresa
Escrito pela empresa
Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.
Informações de contato
171 Andersonstown Rd, BT11 9EA, Belfast, Reino Unido
- +44 (0) 28 90 600 040
- orders@slanecycles.com
- www.slanecycles.com
4,9
Excelente
6 mil avaliações
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Item received in good time
Item received in good time. As this item is a gift I can't comment on the product.
The only negative was the fact I didn't receive an order confirmation e mail or any correspondence from Slanes at all.
13 de dezembro de 2024
Reliable service
Fast service, shipped to Australia. Great price and product. Not the first time I've bought from Slane as they can be relied upon.
2 de dezembro de 2024
Excellent Service
Parts were dispatched same day and were at the best price I was able to find in the UK
2 de dezembro de 2024
Problems quickly resolved
This would have been a 5 star review if Trust Pilot had not 'jumped the gun' and were asking me to comment on an unfulfilled order, giving the impression that the order had been lost somewhere when it was only delayed a little in the christmas post.
Slane Cycles reacted promptly in assuring me that the package would arrive soon, and it did.
2 de dezembro de 2024
Resposta da Slane Cycles
Hi Graham, Thank you for your review.
Sorry you feel that service was 1 star.
Your order was received on Friday evening 29/11/24 4 hours after last collection of the week from Royal Mail.
We despatched your order on the first available Royal Mail collection using a tracked 48hr service which was Monday 2nd, tracking details below were emailed.
02/12/2024 14:55:40 Despatched -Your parcel has been dispatched with Royal Mail. You can track your parcel online at https://www.royalmail.com/track-your-item with this tracking number:JC 1570 3656 6GB
1 x Ridgeback Replaceable Hanger Type 3 (0 to follow).
I just checked tracking and it looks as though parcel was delayed a day at Royal Mail hub but it is now showing that your Ridgeback Derailleur Hanger has arrived at Jubilee MC and on its way to your local delivery office so should be with you tomorrow.
If you ever have an issue best to reach out to and we will endeavour to do our best to help.
Kind Regards,
Paul
Slane Cycles Team
Great product knowledge & customer…
Great product knowledge & customer service. Speedy dispatch. 👏👏👏
6 de novembro de 2024
Great choice of cycling accessories…
Great choice of cycling accessories online. Delivery was very quick and well packaged. Thank you!
7 de novembro de 2024
Smooth as silk From start to finish
12 de novembro de 2024
Been looking for BSA Campy PT cups for…
Been looking for BSA Campy PT cups for ages. Found it here!
8 de outubro de 2024
Avaliação não solicitada
Great service
Great service. After a slight online glitch, one of staff phoned and sent the item that same afternoon. It arrived the very next day. Excellent.
6 de novembro de 2024
Fast shipping
Fast shipping, great price, but the website doesn't seem to be sending email at the moment
11 de outubro de 2024
Castella Bib shorts
Castella Bib shorts were extremely well price and delivered free of charge the next day
8 de outubro de 2024
Picked up a wahoo KICKR
Picked up a wahoo KICKR. Great customer service and will certainly be using for any cycle needs going forward.
7 de outubro de 2024
The item was dispatched within a few…
The item was dispatched within a few hours. Great Service.
7 de outubro de 2024
Item awaited - excellent communication to reassure me following a fraudulent email I received relating to the delivery of the item
Updated review:
Slane Cycles went above and beyond to phone and advise me of the delivery service they use after I received a ‘could not deliver’ fraudulent email regarding the recent item I bought. I was reassured of the time scale for my package to arrive and would definitely recommend this seller again!
4 de outubro de 2024
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