Smart for Life Avaliações 

310
•
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They delisted the stock from the NASDAQ and didnt tell investors, so people lost alot, some people lost their life savings because of this. They do not care about you or your health, only money. This... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have no complaints about the product itself but the pure lack of any kind of customer service is unacceptable!!! They do not respond to any type of message whether it be via email or Facebook mes... Ver mais

Avaliado com 1 de um total de 5 estrelas

Received my first shipment and it was melted and mushy. I opened up the peanut butter bar and it fell 100% apart. When contacting their customer service they recommend not opening until room temperatu... Ver mais

Avaliado com 4 de um total de 5 estrelas

I love the carrot cake muffins and I love cinnamon, but, I think they have way too much cinnamon in them and that overabundance overshadows the actual enjoyment of the cake itself. I will tell yo... Ver mais

Detalhes da empresa

  1. Serviço de fitness e nutrição
  2. também em
  3. Fornecedor de Produtos Alimentícios

Informação fornecida por fontes externas variadas

We help customers find nutritious and indulgent food that will help them on their journey to a healthy lifestyle. Whether you're looking to lose weight or simply maintain a healthy diet, our products fit a busy lifestyle with great taste and affordability in mind.


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

310 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,0

Todas as avaliações

(310)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

When I was 50 I needed to lose 45 lbs…

When I was 50 I needed to lose 45 lbs and I loved this “diet” and lost the weight and had tons of energy. It only took 3 months and I followed it to the T Now I am 60 and need to lose some weight again and I’m doing the Smart for Life Cookies. Feeling great and losing the weight.

24 de junho de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I really like the products

I really like the products. The amount of fiber, carbs and protein is a good ratio for me because I am very sensitive to carbs. To many carbs triggers into a overeating food binge and so I have to be careful. I also like the taste of the products. I haven't come across any one product that I haven't liked.Smart for life products work for me.

4 de junho de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed.

So disappointed.There is flavor but the cookie even after microwaving was crumbly and dry. Flavored cardboard. Seriously, I couldn't swallow them and I wanted to so much. Also I ordered a different flavor than was sent to me. I called customer service within the 3 day time limit to return my 3 week order ($129.00) and was told it would be $75 restocking fee plus shipping (heavy box) to return because of the expiration date. It took a week and a half to receive the cookies and I could not find an expiration date on the cookies. Bottom line is that that I question the positive reviews I relied on about these cookies. Buyer beware. I will not be returning the cookies as there will not be enough money saved to bother. I really wanted this to work but have lost $129.00 in the process.

11 de maio de 2018
Avaliação não solicitada
logotipo da Smart for Life

Resposta da Smart for Life

Hello Christy, we're sorry you did not enjoy the cookies. They are consistently rated some of the best tasting healthy cookies on the market. They taste nothing like cardboard. Also, our review system is run by Trustpilot, an authority in ecommerce store reviews. Each review has to come from a verified order number - so I can assure you the hundreds of reviews we have are 100% real. Please contact Trustpilot if you have any further questions.

Avaliado com 5 de um total de 5 estrelas

I went on this diet 3 years ago and…

I went on this diet 3 years ago and lost 10 lbs in 2 weeks. I never put it back on because it taught me a better way to eat. Now I am back on it to lose another 5-10 lbs and reach my goal weight.

2 de maio de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Adrian

Hello my name is Gino Garcia from Port St. Lucie Florida, me and my wife have been on this Smart for life plan for about four months, we have lost a combined total of 83 pounds and we only deal with Adrian from Riviera Beach. Adrian is extremely efficient, his customer service skills are very down to earth, he is very polite and we have been extremely happy not only with the product but also the customer service that we receive when we call every two weeks. Thank you Adrian for all your patience.
Familia Garcia

26 de abril de 2018
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The shipping speed is unacceptable

The shipping speed is unacceptable. They only ship ground from Florida so if you are on the west coast it will take at least a week. I have been waiting 7 days for my order. Why don't you ship from your LA store for west coast orders. At least offer faster shipping instead of not giving your customers any choice.

27 de março de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Your customer service sucks!!!!!!

I ordere on the 22nd of March, I called today on the 26th of March and the order had not been sent. Apparently one of the items ordered was out of stock so they didn't send the entire order. I was not made aware of this. I was hung ho to star the diet but apparently it takes 8 to 10 days to get your order. This is the age of amazon, I can get things the same day or next day, but not with our company. I asked today for expedited shipping which they agreed to so now my order will be arriving 8 days after I ordered. This is totally unacceptable. I am done with smart for life before I ever begin. Your company is the worst at customer relations.

27 de março de 2018
Avaliação não solicitada
logotipo da Smart for Life

Resposta da Smart for Life

Steven, when you contacted us yesterday we recognized there was a shipping delay in the order but they were available to ship that day. Not only did we reimburse you the full amount for the delayed product($29.99) but we paid additional shipping fees to expedite the order. We acknowledged that in the future we needed to do better with notifications of out of stock products and credited an additional $10 in store credit to your account. We apologize that your experience wasn't what you expected but we did everything in our protocol and MORE to rectify the situation for you. I hope you understand that $40 worth of refunds and the additional cost we incurred we believed to be more than adequate to rectify the situation. To say we are the worst at customer relations(when we have an almost 5 star rating from hundreds of customers) is a little unfair given the lengths we went to to rectify your situation.

Avaliado com 5 de um total de 5 estrelas

Hi Guys

Hi Guys. I miss u all. Moved back to Pa. due to my moms health so I am going to get rid of another 25 lbs that I just can’t seem to take off. Sending my love to all of you. I hope u remember who I was?? Hint? The girl in the wheelchair!!! Lol. Yep it’s me!! If Brenda is still there tell her I said hello. Plus docs wife. She is so funny and beautiful of course. Tc and God bless all of you. Toni Montini.

3 de março de 2018
Avaliação não solicitada

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