SMILE air conditioning Avaliações 

136
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very impressed with the service from Smile from start to finish. Joshua and Julian were so helpful with our quote and survey and responsive to all our queries. Adam and Martin did our installation and... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered my air conditioning unit on 28th May and the unit was installed on 1st June as arranged.Two young engineers named Aaron and Reece were professional,polite and never stopped from start to fin... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have had the pleasure of using SMILE air conditioning two times! Aaron has been an absolute pleasure to work with, very fast in his responses and accommodating. We originally installed air con in o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish from this company. Can't praise them highly enough. Prompt initial response, calm and sound advice during site visit and during follow up, and a great installa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Sistemas de Ar Condicionado
  2. Fornecedor de Ar Condicionado
  3. Serviço de aquecimento
  4. Prestador de serviços de climatização

Escrito pela empresa

We are SMILE. A family-owned business specialising in air conditioning solutions. Since our establishment, we have dedicated ourselves to providing a professional, friendly, and fair service. We firmly believe that comfort should come as standard, particularly in your living and working environments, and we know that having the right air conditioning system can significantly enhance your quality of life. With years of experience, we have honed our expertise in all aspects of air conditioning; including installation, maintenance and repairs. Our team of skilled engineers is equipped with the knowledge and tools to ensure we can provide a complete service. We take the necessary time to understand your bespoke needs, and then offer a personalised solution tailored to your requirements and budget. At SMILE, delivering a fair service is truly at the heart of our business. We provide our quotes to ensure you receive value for your investment, whilst ensuring we may remain a sustainable business. You can trust that your quote is competitive without compromising on quality. Our goal is always to exceed your expectations, providing you with a seamless journey from start to finish. When you choose SMILE as your air conditioning partner, you can rest assured you're in experienced and capable hands. We combine our technical expertise, extensive industry connections, and dedication to customer satisfaction to deliver outstanding results.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

136 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,9

Todas as avaliações

(136)

30 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We have had a very pleasant experience…

We have had a very pleasant experience from Smile Air Conditoning. Service was excellent, communication was great and they were very happy to oblige all our needs. Pricing was very competitive and their engineers were very professional and pleasant. I would highly recommend them. Thank you for a great service.

2 de setembro de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Chitra,

Thank you. We sincerely value your business; and the fact you have taken the time to leave us a 5-star review. Please let us know if you need anything else.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Excellent air conditioning

Aaron and Lee from smile air-conditioning came to fit two units in my house, they were professional polite, hard-working and very tidy. I was extremely pleased with the results. I would highly recommend smile air-conditioning to everybody. The work was carried out without any mess all the cardboard and other detritus was put neatly in my bins by Aaron and Lee. Then I was shown how to use the Aircon with the manual device . The whole installation took about four hours there was some drilling but it didn’t last for long and the units are absolutely fantastic. The cool air comes out immediately and then you can turn the temperature down if you wish. I was then contacted a couple of days later to ask if I was happy with the results which of course I was and then I made payment by bank transfer. The guys were on time, very respectful of my property hard-working and efficient. I checked different prices of different companies and these were by far the best priced and with excellent products so highly recommended ,thank you so much kind regards, Karen.

28 de agosto de 2025
Avaliação não solicitada
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Resposta da SMILE air conditioning

Hi Karen,

Thank you so much for taking the time to share your experience. We’re delighted to know that you are pleased with the results. Also, your recommendation means so much to us. If you ever need any assistance in the future, please don’t hesitate to reach out. Thank you again for choosing us.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

The Team where very help full in…

The Team where very help full in choosing the right model and were to install it, the install team clean efficient and also very help full would recommend them every time, looking to have a second one installed just looking over the time to start it. Rob

27 de agosto de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Robert,

It has been a pleasure to work with you on this, and we sincerely appreciate you then taking the time to leave us a 5-star review. As you know, if you need anything else at all, please contact our team.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Such great service from Smile air…

Such great service from Smile air conditioning. They have fitted a couple of units for us and both times, the service has been great. They are competitive in regards to pricing and are professional in every way. Communication was great - They were prompt in device eating the units and fitting them. The units themselves are neat and work like a dream.

Thank you for such great service! I would highly recommend them :)

14 de agosto de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Claire,

Thank you so much for taking the time to leave us this review, and for also supporting us with your business. We would love to continue supporting you, so if you ever need anything, please let us know.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from start to finish!

I recently had air conditioning installed in my bedroom, and I couldn't be happier with the result. The team was professional, punctual, and incredibly tidy, leaving no mess behind. They took the time to explain the system clearly and made sure everything was working perfectly before they left.

The installation itself was smooth and efficient, and the unit is whisper-quiet and highly effective. It’s made a huge difference to my comfort, especially during warmer nights.

Highly recommend this company for anyone considering aircon, top-notch workmanship and excellent customer service. Thank you!

20 de junho de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Andrew,

This is a fantastic review, thank you so much for taking to the time to write this. We are really pleased you are happy with the process and installation; and if you ever need anything else please let us know.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

From the moment that we contacted Smile…

From the moment that we contacted Smile for a qote to the time they had fitted the units we had very good, propmt service. The contact with the office was friendly and informative. The men who did the fitting were polite and friendly as well as keeping us informed about the fitting.
Overall good service.

24 de julho de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi,

Thank you so much for writing us this 5-star review, our team work hard to ensure your journey is smooth end to end so to see this come through is very pleasing. Please contact our team if you ever need anything.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

They were outstanding

They were outstanding, and the installation was carried out very efficiently and smoothly. The staff were very friendly, harmonious, and patient... highly recommended.
FROM SUKYO MAHIKARI LONDON

12 de fevereiro de 2025
Avaliação não solicitada
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Resposta da SMILE air conditioning

Hi Sukyo Mahikari,

This is a wonderful review to receive, thank you so much for taking the time to leave us this. As you know, please contact us should you ever need anything.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Brilliant team of engineers

Brilliant team of engineers, and survey teams. Got 3 ACs installed so far in past 2 years. ACs are units are perfect but whats important is team that handles installation, this is superb team.

7 de agosto de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Sapna,

Thank you so much for writing this review; we sincerely appreciate it. If you ever need anything else in the future, please let us know.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Straightforward, honest, excellent value

Really straightforward honest quote with no hidden extras or upselling, helped advise me to keep things cheaper than my original ideas would have been, really great install - prompt, clean, kept me informed throughout, excellent finishing - and the final product is amazing, no more suffering in heatwaves. Highly recommended, and much cheaper than some larger national companies wanted to charge me.

6 de agosto de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Azzer,

Firstly, thank you for your business, we sincerely appreciate it. Secondly, this review is excellent, thank you so much for taking the time to write it. If you ever need anything, just let us know.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Very satisfied

Air conditioning supply is a bit of a minefield and the industry seems to be the kind that attracts a lot of "cowboys".
I saw a few potential suppliers but was not convinced until I met Aaron from Smile.
Smile are extremely professional!
They communicated from the initial visit to the final installation and made the whole process very easy. They kept all their promises - delivery date of the equipment and the installtion date.
I have no hesitation in recommending them.

4 de agosto de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Stephen,

This is a truly fantastic review, thank you so much for taking the time to write it. Thank you also, for your business and if you need anything at all in the future, please contact any member of our team.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

They have been absolutely excellent

They have been absolutely excellent. Great service, very efficient and lovely to deal with. Would highly recommend them and will use them again

17 de julho de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Mozelle,

Thank you so much for taking the time to leave us this 5-star review, it is so incredibly appreciated. Please reach out to us in the future if you ever need anything.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

First class Air con installation

Smile were excellent from start to finish. I rang around a few different installers who were all slow at coming back to me with costs, or were vague about what they needed. I originally got a quote a year ago and despite the price going up they still honored that quote which was very good of them.

The engineer was able to come quickly, was able to assess where the air con unit would sit in the loft. They then booked the install only a couple of weeks after that, which took a few hours.

It looks great and most importantly our loft is nice and cool now. Highly recommended!

1 de julho de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi,

This is a very well written review, which helps our business significantly with respect to building confidence amongst others. Thank you so much. If you ever need anything down the line, please let us know.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

SMILE Air Conditioning- Best in the market!

I contacted SMILE Air Conditioning to install 3 AC units, and from start to finish, the experience was excellent. Aaron and Julian were incredibly kind and helpful they recommended the best energy-efficient, quiet units with low power consumption.

The two engineers, Kyle and Gary, were absolutely amazing! They were professional, hardworking, and always took the time to offer the best options for placing the AC units, both indoors and outdoors.

I highly recommend this company to anyone looking to install air conditioning. They are reliable, and even after the installation, they’re happy to answer any questions or provide support.

2 de julho de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Noah,

This is a brilliant review, thank you so much for taking the time to call out individual members of the team, this is extremely appreciated and all feedback will be passed on. Please contact us in the future if you ever need anything.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

We had air conditioning installed in…

We had air conditioning installed in the main bedroom of our Edwardian house which is prone to being extremely hot in the summer. The process was quick and all done in a day. The lads were very tidy and the installation was spot on. Cannot be more positive…. An excellent addition to the house!

27 de maio de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Darren,

Thank you so much for taking the time to write this, I hope it has made a great difference. If you need anything, you know where we are.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Good Service

I recently had my air conditioning installed by Smile Air Conditioning, and I’m extremely happy with the service. The team was professional, punctual, and efficient from start to finish. The installation was smooth, and everything has been working perfectly since. Communication was clear throughout the process, and they made sure everything was cleaned up afterward. Highly recommend Smile Air Conditioning for their excellent work and great customer service!

23 de junho de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Shubhang,

What a wonderful review, thank you so much for taking the time to write this. Please, if you ever need anything, let our team know.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Quick efficient and friendly service

Arrived on time and serviced unit.

3 de junho de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Alan,

Thank you for taking the time to leave us a 5-star review, it is sincerely appreciated.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Great service and good products

I am a very happy customer and I would recommend Smile air conditioning to anyone.
The team is so professional from start to finish. It is my third aircoms in two years and it is the best thing I've ever done!

29 de maio de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Benedicte,

We are so happy to read this review, and to have come back to work with you again recently. Thank you for writing this, and for being a repeat customer. We appreciate you, and if you need anything at all, let our team know.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

Just as good, second time around

Having installed an Aircon unit for our bedroom last year, we got Smile back again to install one in our kitchen/garden room which has large glass doors so gets v hot in the summer. As before, from the original visit to advise on spec, through to the installation today, they have been absolutely excellent, great at communication and a pleasure deal with. And the kitchen is currently beautifully cool despite today’s hot weather. What’s not to like?! I couldn’t recommend Aaron, Kyle, Gary and their colleagues more highly.

30 de maio de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi John,

This is a wonderful review; and thank you specifically for mentioning the members of the team you dealt with. We sincerely appreciate your continued business, and as always, give us a call if you need anything at all.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

From the outset the team including…

From the outset the team including Aaron and Josh were always there to assist. The materials arrived early and the engineers arrived on time to undertake the works.
They installed the AC unit and pipeworks efficiently and effectivley and tidied up afterwards, this was a bonus!!!
A couple of sandwiches and coffees later the guys were gone.
I will definatley use these again and many thanks to the whole team.

12 de maio de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Mike,

Thank you so much for writing this, each and every time we spoke with you it was a pleasure. Thank you for your business, and you know where we are if you ever need anything in the future.

Kind regards,
SMILE air conditioning

Avaliado com 5 de um total de 5 estrelas

5 star AC Procurement and installation by SMILE

Procurement - The ordering of the Aircon unit and the discussions over the telephone was warm and cordial. The guidance provided by Joshua (SMILE company director) was second to none.

Installation - I had a unit procured and 2 engineers were present promptly on the agreed date. The two individuals were polite and also provided guidance on where the indoor and outdoor unit should be installed even though I had my preferred area, the pros and cons of my preferred installation location was explained to me, which was a breath of fresh air.

Flexibility - I believe SMILE have the brand of air conditioners that they instal more due to popularity however, they procured the make of my choice so essentially, they are very flexible unlike some of other AC companies that can only instal a specific brand.

Quality - the installation was neat and tidy, the indoor unit was straight and clean with no dirt marks left on the wall. The outdoor unit was also well installed with the coils covered up with black trunks.

To wrap this up, I will use them again and again. This is a honest review from a customer who had his AC unit installed on 13/05/2025.

13 de maio de 2025
Avaliação não solicitada
logotipo da SMILE air conditioning

Resposta da SMILE air conditioning

Hi Francis,

This review is fantastic, our full team send their appreciation. Not only have we found it a pleasure completing this for you, we also work hard to ensure other customers find our services too - and this reviews helps us significantly. As you know, if you need anything else at all, please let us know.

Kind regards,
SMILE air conditioning

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