SNOAP Avaliações 

44
O TrustScore é 3.5 de um total de 5

3,6

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Avaliado com 1 de um total de 5 estrelas

Messy to use and needs a major cleaning of sinks and surrounding areas after use . I wouldn’t waste my money , liquid soap and dispensers are so much better

Avaliado com 5 de um total de 5 estrelas

I had an issue with the courier who delivered my order, however, the team at SNOAP were excellent to rectify this. I cannot fault SNOAP at all they have been amazing. Thank you.

Avaliado com 2 de um total de 5 estrelas

The dispenser doesn't adhere well even using their improved adhesive strip on a very dry wall wiped with rubbing alcohol and left to dry .left 24hrs but they just haven't considered the pressure requ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My wife and I have been using SNOAP several times every day now for over 6 weeks. The main dispenser is stuck to our bathroom wall tiles using the fittings supplied. We followed the simple instruction... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de produtos de higiene

Escrito pela empresa

Welcome to the world of SNOAP, a revolutionary way to wash your hands, hair, and body. What is SNOAP? SNOAP comes to you via a revolutionary SOLID Soap Dispenser – this can replace your liquid soap and hair products and their associated plastic bottles and packaging – it even makes soap last longer! Unlike many liquid products, all our SNOAPs contain natural ingredients, so the wastewater runoff will not damage aquatic flora and fauna, grazing animals or end up back on our plates. According to Statista, the UK alone produces more than two million metric tons of plastic waste every year, which is equal to approximately 36kg per person. Globally, the amount of plastic waste produced each year increases to 8.3 billion tons with 6.3 million tons ending up in landfill. That’s equal to 55 million jumbo jets filled with plastic. Our SNOAP dispenser holds two bars of solid soap which is the equivalent to 20 liquid bottles. That’s 20 x 🧴 not landing in oceans, 20 x 🧴 not going to landfill, 20 x 🧴 not on the 🌎 in 500 years’ time. It saves £100s too, and is super fun to use. To hear more about our positive impact and the work that we’re doing sign up to our newsletter here or follow us on Facebook, Instagram, Tiktok, and LinkedIn.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

44 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

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3,6

Todas as avaliações

(44)

10 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I had an issue with the courier who delivered my order, however, the team at SNOAP were excellent to rectify this. I cannot fault SNOAP at all they have been amazing. Thank you.

7 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Well I’ve had my Snoap dispenser nearly…

Well I’ve had my Snoap dispenser nearly a year now & I absolutely love it. It’s taken a bit of time to perfect it but I’ve got there & it’s great. For me the key is only rotate it half way, a little goes a long way. Put it on a dry hand & add just enough hot water & lather up. I was putting too much on & it was clumping up as soon as it got wet, just a fine amount of powder seems to work much better & it lasts longer too.

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant product, excellent customer service

I've made four orders of Snoap soap products since March this year, not only because their soaps [and grinding/storage kit] are fantastic but also because this is a company that cares about their customers AND the environment.

A family run concern, Lisa, Antony and Alicia are really approachable and so very helpful. Here's two examples:

Just last week I had problems redeeming a £20 product voucher on their website, so Alicia rang me to explain and fix the problem [because it was easier than an email] and offered to take my order by phone. Bless her, she got cut-off 3 times [not her fault, but mine] but she persevered and ensured my order went through to my complete satisfaction.

Prior to that, one soap bar broke in the grinder [an unusual occurrence, but hey, things can happen], preventing me from grinding any more of it. Snoap happily replaced the bar on my next order without a quibble; and they wisely suggested the soap could still be used as a conventional soap bar. They were right and because all their soap bars are hard and very dense [to enable them to be ground] it doesn't go slimy like conventional soap: so no waste there!

Their soap products really have made a big difference to my skin - very rarely do I now have itchy shins since using their soap, and it is incredibly cost effective - OK I realise that my whole-house water softener does help with soap lathering - but the feel and scent of the soaps is amazing, especially the shampoo bars: Lisa's really clever invention of a soap grinder is genius! You just rub a sprinkling of soap grains in your wet hands to create a soft, beautiful lather, which also smells amazing.

I have stopped buying liquid shower (or hand) soap in plastic bottles.
You really can feel the difference on your skin, compared with liquid soap. No more of that for me.

So to summarise, I am 100% committed to Snoap [and the Hicks family], even if I don't need to buy any of their soap for a while, because I've bought nearly all the different types of soap they make! Do yourself a favour and try their wide range of small sample soaps - you won't be disappointed!

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product

Saw this on Dragons’ Den and decided to it. It has been a couple of months and I really like it. No pressure is needed to grate the soap and the powder that dispenses is really fine. Not much is needed for a decent wash. The soaps lather and wash off well.

The dispenser is a bit chunky as many have noted but no more chunky than a liquid dispenser. The soaps are fiddly to load but with a bit of practice it works fine. I have one for handwashing and one for the shower. I mounted the one in the shower away from the shower head. The mounting tape has adhered well, no problems there.

I have a few liquid soap bottles to get through and once they are gone, I’m pretty sure I’ll switch completely to Snoap.

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% Satisfied and Highly Recommend SNOAP

I can't recommend these products enough. I first tried the shampoo of which I really love. For a menopausal women whose hair needed washing near on every day, SNOAP shampoo is so cleansing and I dont even have to use conditioner anymore nor do I now have to wash my hair every day anymore. I love it!
I trust this product so much that I went on to try the animal care shampoo of which I have to say was also amazing. My dog didn't fuss when using it and it gave her a really nice shine and smell. For me, these products are brilliant on not only me but my furbaby too and more importantly, it's kind to our planet!

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Lovely product. Economic, Environmentally kind, Lovely smell.

Pretty good product.
I bought the Snoap dispenser and soap blocks after seeing it on Dragon's Den. I was an avid purchaser of liquid soaps and didn't realise that they are not so good. This seemed like an interesting alternative. I installed the dispenser in March 2025 next to my kitchen sink (and, yes, still with my single use liquid soap alongside...) I have been using both but gradually shifting to the Snoap dispenser over time. It's very convenient - as much so as liquid soap, and I've noticed that I have gradually reduced my use of liquid soap in favour of Snoap. Despite being a bit on the fence, even after having installed and used it, I am now several months in and pleased to say that I love this as a concept. Plus, having washed my hands hundreds of times, the original bars are STILL GOING! So...
Positives:
+lasts a LONG time - many washes
+really good clean with very little needed
+easy to use and convenient
+LOVELY smelling product
+better for the environment for many reasons
+good to support a non-big-industry business
+lots of options for different aromas

Negatives:
-Feels a little too greasy but washes off well
-Lasts so long that I haven't been able to try the other scents (perhaps that's not a negative !?)

Overall, this is a great product and probably the direction we should be moving in. I've some ideas for how it could be enhanced but I would definitely recommend!

4 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Greetings

Greetings, Lady Snoap.

I was first introduced to your product through YouTube videos featuring Dragons' Den, and I was particularly intrigued by the presentation of Snoap. I found myself quite impressed by your pitch and the innovative concept. As a result, I recently made my first purchase a few days ago. I have already installed one unit in the bathroom, awaiting the 24-hour setting period, and another in the kitchen, also awaiting the 24-hour setting period. Consequently, one will be situated in the kitchen, and the other will be placed in the bathroom upon its arrival. Furthermore, I have just placed an order for another unit. The Lavender and Geranium scent is truly delightful. My next step is to acquire the other available soaps. Please continue the excellent work. You and your team are truly remarkable. I wish you many years of success, and I anticipate being a long-standing customer.

With my warmest regards,
Steve

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Do not recommend

My parents got this for their house and I had always been a skeptic of it. I fully support the idea of reducing the amount of plastic, we as a society use, but this is not the way to do it. I find that the soap pieces just vanish the second it touches water and don’t clean my hands. I’ve had to bring my own plastic bottle down from the other bathroom to wash my hands properly. Also I find soap causes me to breakdown more on my body and don’t think it’s the way to go for sustainability, perhaps a refillable recycled bottle subscription would do better. Do not recommend.

17 de agosto de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Dear Charlotte, Thanks for taking the time to review SNOAP. I'm sorry you don't like it, we have thousands of happy customers. I will take you points in order. The idea is to add water to your empty hand and bring your hands together creating lather from the friction of rubbing your hands together. As with liquids, if you add SNOAP to you hand and put your hand into running water it will wash off - this is not a fault of SNOAP it's what happens with whatever you use to wash with. A 1/3rd turn of the top is almost twice as much as you need for an effective wash. I suspect you washed the SNOAP off and then didn't have any left to wash with. I'm not sure how to respond to the "causes me to breakdown more on my body" as I'm not fully understanding the issue here, sorry about that. Sadly less than 9% of all plastic ever made has been recycled - we do not have the infrastructure to cope with the supply, so recycling is not the answer - it helps but is not the answer. Also most liquids aren't actually soap they are detergent which harm our waterways - most people don't realise that. I hope it all helps 💚

Avaliado com 2 de um total de 5 estrelas

Great idea……..but not good in practice

Great idea but found it didn’t work as well in practice. Used in shower but it would appear that the soap bars absorb moisture and so after 3 days we ended up not with powder but with little lumps of sticky, congealed soap. This sogginess also means you get through a bar of soap way faster than is claimed….so it doesn’t work out cheap either. We so wanted this to work in order to reduce our plastic usage, but it’s back to refillable and reusable 5l bottles for us. If snoop work on a reformulated soap then we’d give it another go, but not at present I’m afraid.

14 de julho de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

I'm sorry to hear about your experience with SNOAP Steve. I'd love more details on it's position etc, as we are 4.5 years in with our dispensers on the shower wall, without soggy soap. We have thousands of very happy customers who use SNOAP in the shower too, so I'd love to help solve this mystery and really wish you'd reached out to our team to will do everything they can to help you. The two bars of soap in the dispenser replace that 5 litre jack, as I'm sure you already know. If you would kindly provide more information and even a photo of your experience I'm sure we can turn the tide on this issue. Very best wishes, Team SNOAP 💚

Avaliado com 2 de um total de 5 estrelas

Great Idea, execution not so much.

Great Idea, the execution not so much. The sticky bits at the bottom don't adhere well. The whole dispenser is massive and creates so much soap dust that goes everywhere. Kudos to the company for doing good for the environment, I ordered it as soon as I saw them on Dragons Den but it's now an expensive paperweight that is unfortunately out of the returns period.

29 de maio de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Dear Nipun, Thank you so much for your review. I have spoken with our customer services Team, who assure me they have reached out to you and offered additional sticky dots and a funnel to reduce the output area of the dispenser. The sticky dots adhere extremely well, but lose their stickiness if they are often moved, this is why we offer them on our website. With regards to how mush SNOAP is coming out of the dispenser, may I suggest that the "one-third turn" is used, people are really shocked by how little SNOAP it takes for a lovely wash. Should you wish to discuss any of the above, please do reach out, we aim to offer great service to accompany our great products. We have thousands of happy customers, and I'm sure we can help you become happy with SNOAP too. Best wishes, Team SNOAP 💚

Avaliado com 5 de um total de 5 estrelas

The 'Go To' Cleansing Solution

SNOAP soap and shampoo products are cleansing and hydrating. The SNOAP dispensers are revolutionary and eco-friendly. The service and delivery by the company is top class.

16 de abril de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Hi Jo-Ann, Thank you so much for writing such a lovely review. I'm so pleased you love our products and service, we really do aim to please so thank you for highlighting this. We love having you as a SNOAPy, it really does mean the world to us. Best wishes, Team SNOAP 💚

Avaliado com 2 de um total de 5 estrelas

The dispenser doesn't adhere well even…

The dispenser doesn't adhere well even using their improved adhesive strip on a very dry wall wiped with rubbing alcohol and left to dry .left 24hrs but they just haven't considered the pressure required to actually use the grinder.
Also very messy especially when a bar of soap is at the end many pieces of soap come out. I have resorted to leaving the dispenser off the holder unless in use. Disappointing

30 de abril de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Hi Denise, thanks for your review. I am really surprised to hear that the nano-suction strip isn't working, especially after you have followed our instructions. We really have taken into account the weight and pressure of the dispenser when supplying the tapes and have many thousands of happy customers who use our nano-suction tape, in fact our own dispenser is on the original nano-suction tape and it's been up for 4 years. Would you be happy to send in a photo of the surface/wall you are adhering the tape to please, as I am sure we can suggest the best way forward. With regards to larger particles being dispensed when the bar comes to the end, this is unavoidable as the feeding ring cannot touch the grating surface or they would both be damaged. What I can assure you is that those larger particles work brilliantly, lather wonderfully and provide just as an amazing wash as the fine SNOAP powder. Please send your images to info@SNOAP.com, we look forward to helping you. Best wishes, Team SNOAP 💚

Avaliado com 5 de um total de 5 estrelas

I first saw Snoap on Dragons Den

I first saw Snoap on Dragons Den and was hooked! What a brilliant idea! I wanted to buy less plastic bottles and I like using soap but didn’t want a few soap bars hanging around the kitchen and bathroom (I don’t like the idea of sharing a soap) so when I saw Snoap I just had to get it!
I find that you only need a quarter to a half turn to get a good lather. My hands feel soft afterwards and I love the smell of the soap.
Highly recommend!
Great customer service, quick delivery.

19 de abril de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Thanks so much for writing such a lovely review Karina. We are thrilled you are loving SNOAP and can see and feel the benefits, seeing really is believing isn't it. You're getting a wash that's kinder to you and the planet and we love having you as a SNOAPy 💚

Avaliado com 1 de um total de 5 estrelas

Poorly designed, hard to use, and impractical

The soap dispenser is very clunky. There’s no need for it to be this big! Turning the knob to grind soap is not smooth at all, and grinding enough to fill the small containers will be a long and painful process. The shaved soap spills everywhere, through a small gap at the bottom of the dispenser. Not being able to use your preferred brand of soap is a major flaw, and cleaning the thing is a hassle.

Then, who even wants to shake soap out of a plastic container in order to wash hands? It’s not practical at all. A better solution would be to just have sturdy, smaller soap grinders in every bathroom or kitchen. That is, if they worked reliably with your preferred soap, without spilling everywhere.

And lastly, this is sold as an original idea, but it absolutely isn’t. I’ve seen it on really old, grubby trains in Eastern Europe and it was implemented much more efficiently, with a small dispenser that worked with any regular soap.

I’m so disappointed by this product, I wish I hadn’t wasted my money on it.

16 de abril de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Dear Monica, Thank you for taking the time to write such a long review. May I suggest I get our Customer Services Team to call you and walk you through how to ensure your Dispenser is set-up correctly. It should not be difficult to turn the top and the Small On-the-Go Dispenser takes roughly 40 seconds to fill. If it is taking you longer and you're finding the top hard to turn, it sounds as though the feeding ring inside the dispenser is not horizontal and the door has been forced closed. I've included a link to walk you through set-up, I hope you find it helpful. https://www.youtube.com/shorts/ykBL7YtAqsU?feature=share
Thousands of people love our On-the-Go Dispensers, I'm sorry they are not for you. Many of our SNOAPy Community have SNOAP Dispensers around their homes and use the On-the-Go Dispensers for travel, and love the convenience.
We recommend using our soaps and shampoos as they are specifically formulated to grate to a fine powder - not all bars do this, but it doesn't mean you can't try them. We sell our soaps with the dispenser so people can see how the dispenser works and how fine the SNOAP should be.
With regards to cleaning, I'm not sure why you are finding it a hassle, it rarely needs cleaning and only takes seconds.
I'm sorry you're disappointed by SNOAP, we have thousands of very happy customers which makes me very happy too - have a lovely day. Team SNOAP 💚

Avaliado com 5 de um total de 5 estrelas

Great Idea!!

I absolutely love my SNOAP system which I have now been using for more than a month. I shall continue to enjoy the fragrances, ease of use and efficiency.
A brilliant idea!

16 de abril de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Thanks so much for such a lovely review. I'm thrilled you're loving SNOAP and am glad to have you are part of our SNOAPy community - have a lovely day. Team SNOAP 💚

Avaliado com 5 de um total de 5 estrelas

Fantastic soap from Snoap

Such great products again from the team at Snoap, it’s like Christmas when we get a delivery from you. The hand written notes are a nice touch. Can’t wait to try all the different Snoap that you do.

3 de abril de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Thank you so much for your lovely review Chris! ✨ It makes our day to hear that receiving your SNOAP delivery feels like Christmas – that’s exactly the kind of joy we hope to bring! 🎄💚 We’re so glad you appreciate the handwritten notes too – every order means the world to us. Enjoy exploring all the different bars – there’s a lot of SNOAPy goodness to discover! - Thanks so much Team SNOAP 💚

Avaliado com 5 de um total de 5 estrelas

Snoap soap and shampoo dispenser Snoap delivers products which fill a…

Snoap delivers products which fill a gaping hole in the market. Lovely scented eco friendly soap. The ability to use bars of soap without the associated mess and 'sharing' issues. As such as small amount is dispensed each time it is also economical.

13 de abril de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Thank you so much for this brilliant review Patricia! 🌍💚 You’ve summed up exactly why we created SNOAP — to solve those little everyday problems while staying kind to the planet. We’re thrilled you’re loving the eco-friendly scents and the clean, economical design. No mess, no waste, no sharing worries – just pure, powdered goodness every time! 💦🙌 We're thrilled to have you as a SNOAPy 💚

Avaliado com 2 de um total de 5 estrelas

Major drawback

I wanted to buy several of these dispensers for our church so asked for a discount: no reply. That's poor considering it would also be good PR for Soap.
Ecologically, I have to weigh up doing away with single-use plastic against using more water. Snoap on my hands means they're too slippery to turn off the tap while I wash them, so need to leave the tap running, wasting water.
S per other reviews, Snoap does make the basin and taps more messy.

6 de abril de 2025
Avaliação não solicitada
logotipo da SNOAP

Resposta da SNOAP

Thank you for taking the time to leave your feedback Chris – we really do appreciate hearing from every customer. We're truly sorry we missed your original email, and we completely understand your frustration. That’s not the level of service we aim to provide, and we’ll be reviewing what went wrong to make sure it doesn’t happen again.

We're always open to working with community spaces like churches, especially when it aligns so closely with our mission to reduce single-use plastic – so please do get back in touch, and we’ll do our best to make it right. 🙏

As for the water use, what I have found, which works well, wet your empty hand and turn off the tap with the wet one, turning it back on to rinse may be more difficult with some taps than others, but if you send in a photo, we can advise the best way forward.

If there is SNOAP on the basin and taps, it indicates that you are using way too much, there shouldn't be residue on either. Less really is more and many people are surprised how little you need, there definitely shouldn't be enough to make a mess.
Thank you again for your honesty – we’d love another chance to show you the best of what SNOAP can offer.

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