SOFAS and FRIENDS Avaliações 

633
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish. Really prompt in responding to messages. Delivery service with Saif was excellent! We are so happy with our new sofa!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

633 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(633)

192 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Sofa and delivery service

Absolutely delighted with my purchase from Sofas and Friends. The sofa is excellent quality. The colour, rich and the fabric has a great feel. It’s a great siz, offering plenty of comfortable seating. Delivery was quick and smooth, with great communication throughout. Overall, very happy and would definitely recommend!

20 de outubro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear that you love your new sofa and that its quality, colour, and comfort met your expectations. It’s great to know the delivery process was smooth and that our team kept you well informed throughout.
We truly appreciate your recommendation and look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

Best best best sofa company out there

Best best best sofa company out there
Highly recommended
The sofa’s are amazing quality and design and the customer service is just outstanding ! I’ve never come across customer service which is so helpful and so quick to respond!

21 de novembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you so much for your incredible review! We’re thrilled to hear how happy you are with the quality and design of our sofas, and it truly means a lot to hear your kind words about our customer service. We always aim to be as helpful and responsive as possible, so your feedback is greatly appreciated. Thank you for the high recommendation!

Avaliado com 5 de um total de 5 estrelas

Excellent quality

Excellent quality, arrived within a couple of weeks,delivery very smooth, sofa Tulum very comfortable and quality amazing. No negative comment at all.

21 de novembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you so much for your fantastic review! We’re delighted to hear that your Tulum sofa arrived smoothly and that you’re impressed with the comfort and quality. It’s wonderful to know everything met your expectations with no negatives at all. We truly appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Super helpful and friendly

Super helpful and friendly. Trendy sofas and mine came in 2 DAYS!!! Very happy!

25 de novembro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

We’re thrilled to hear you found our team helpful and friendly and even more excited that your sofa arrived so quickly! Enjoy your new trendy sofa!

Avaliado com 5 de um total de 5 estrelas

Excellent Purchase

I had a wonderful experience purchasing my new sofa. The customer service was outstanding, and the sofa itself is incredibly comfortable. I absolutely adore the colour. The delivery team was also very helpful, making the entire process a delight..

21 de setembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you so much for your lovely review! We’re delighted to hear that you had such a great experience and that you’re enjoying the comfort and colour of your new sofa. It’s wonderful to know our delivery team helped make the process smooth and enjoyable. We truly appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Sofas and Friends provided an…

Sofas and Friends provided an exceptional service from the beginning to the end. Not only did they help with the delivery of the sofa, but they were extremely flexible with timings, which made the whole process stress-free. They even kept the sofa in storage for me for a period of time until I was ready to receive it — something you don’t often find with other companies.
The communication was smooth, friendly, and professional throughout. The sofa arrived in perfect condition, and the delivery team handled everything carefully and efficiently.
I’m genuinely impressed with their customer care and willingness to go the extra mile. Highly recommended and I will definitely use them again!

18 de novembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you so much for your amazing feedback! We’re really pleased to hear that our flexibility, communication, and delivery service made your experience smooth and stress-free. We’re delighted you’re happy with everything. We truly appreciate the recommendation and look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, would highly recommend.

21 de novembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you for your great feedback! We’re so glad you’re happy with your purchase and truly appreciate the recommendation. Regards Sofas&Friends

Avaliado com 5 de um total de 5 estrelas

Amazing customer service from help…

Amazing customer service from help before ordering to delivery being quick and setting the sofa up fantastically. This is the nicest sofa !!! Thank you would highly recommend you.

21 de novembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re delighted to hear that our team could support you from ordering through to delivery, and that you’re loving your new sofa. Your recommendation means a lot to us. If you ever need anything in the future, we’re always here to help!

Avaliado com 1 de um total de 5 estrelas

So I did a review on Sofasand Friends…

So I did a review on Sofas @ Friends after having two sofas from them one was a replacement for one that was faulty I received the second part of the Sofa in replacement for the damage one seven months later same problem with the Sofa. I’m sorry but I cannot and will not recommend this company to anybody after writing my review. They reply to it telling me to contact the office so they can get this sorted for me low and behold they never contacted me. I called the office. I was told someone will be in contact with me very soon. This was two weeks ago total waste of of my time please do not reply to this review asking me to contact you as I will not be doing it. It’s been a total waste of £1900.

17 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Yet to recieve our sofa but visited the store on Saturday and dealt with a lovely gentleman called Rad, he was Super helpful, friendly and knowledgeable. They have a beautiful range of sofas to view, definitely worth the trip!

15 de novembro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

Thank you so much for your lovely review!
We’re delighted to hear you had such a great experience in the store and that Rad was able to help — he’ll be so pleased to hear your kind words. We’re glad you enjoyed viewing our sofa range, and we can’t wait for you to receive your new sofa!

Avaliado com 5 de um total de 5 estrelas

Very pleasant dealing with Rad and…

Very pleasant dealing with Rad at Sofas and friends. The sofas are excellent value for money too

15 de novembro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

Thank you so much for the lovely review!
We’re really happy to hear you had such a great experience with Rad, and it’s wonderful to know you’re pleased with the value and quality of the sofas.

Avaliado com 5 de um total de 5 estrelas

Beat at customer centricity and no one…

Beat at customer centricity and no one has this great amazing collection for sofas in London.

16 de novembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve had such a positive experience with us and that you love our sofa collection. It truly means a lot to the whole team.

Avaliado com 5 de um total de 5 estrelas

good service

The delivery guys was so helpful...tried their best to fit the sofa through the doors... the sofa looks nice and good quality

14 de novembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you so much for your lovely review!
We’re really happy to hear that the delivery team did everything they could to get the sofa in for you. And it’s great to know you’re loving how it looks and feels!

Avaliado com 5 de um total de 5 estrelas

We had a great experience at sofa and…

We had a great experience at sofa and friends !

We ordered our sofa on the Monday it was delivered within 3
Days

Amazing service!!!

13 de novembro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

Thank you so much for your lovely feedback!
We’re delighted to hear you had a great experience with Sofa & Friends and that your sofa arrived so quickly.

It was a pleasure to assist you, and we hope you enjoy your new sofa!
If you need anything at all, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience, went into the shop on the Saturday to see the sofa and it was delivered today (Tuesday!) so amazing delivery turnaround. Purchased the Tignes and the quality is brilliant, the sofa itself is absolutely beautiful. Delivery men were also lovely and helpful. We had an awful experience with DFS, but sofas and friends I would highly recommend!

11 de novembro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience from showroom visit to delivery — and that you’re loving your new Tignes sofa. We’ll be sure to pass your kind words on to our delivery team as well. We really appreciate your recommendation and are so pleased we could restore your faith after your previous experience. Enjoy your beautiful new sofa! 💛

Avaliado com 5 de um total de 5 estrelas

Special order

We ordered a special order shark colour tulum sofas, the turn around was quick and the delivery company was great too. We are in love with the new sofas! Great experience with sofa and friends!

8 de novembro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

Thank you so much for your lovely feedback! We’re so happy to hear that you love your new Tulum sofas in the shark colour — such a beautiful choice. It’s great to know everything went smoothly and that you had a great experience with us and our delivery team

Avaliado com 5 de um total de 5 estrelas

Beautiful quality!

Super fast delivery! Very professional service, delivered unpacked and sofa put where I wanted it, great! Ordered the Tignes electric cinema sofa in green, its stunning! And looks so much more expensive then it was, would definitely recommend 5*

10 de novembro de 2025
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Resposta da SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear you’re loving your Tignes electric cinema sofa in green — such a beautiful and stylish choice. It’s great to know our delivery team provided a smooth and professional service. We really appreciate your 5⭐

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish the sofa is the best we’ve ever had we absolutely love it also the colour rabbit is stunning, then men who delivered it where really nice and helpful set it all up for us and took away all the rubbish and my old sofa

7 de novembro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

Thank you so much for your wonderful review! We’re thrilled to hear you love your new sofa — the Rabbit colour is such a beautiful choice. It’s great to know our delivery team made everything easy and took care of the setup for you. We really appreciate your kind words and are so glad you had a brilliant experience from start to finish!

Avaliado com 5 de um total de 5 estrelas

It’s the second sofa I bought from sofa…

It’s the second sofa I bought from sofa and friends. The quality is great and it’s so comfortable! The team were brilliant as always. I’ve recommended them to several friends and they’ve all had great experiences too. Very happy

1 de setembro de 2025
Avaliação não solicitada
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Resposta da SOFAS and FRIENDS

Thank you so much for your continued trust and kind words! We’re thrilled that you’re happy with your new sofa and truly appreciate your recommendations. It means a lot to our team!

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