Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Ver mais

Detalhes da empresa

  1. Serviços e Manutenção de Computadores
  2. Consultoria em negócios e TI
  3. Empresa de Software

Escrito pela empresa

Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

396 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great support & Good Price

Great support to get the software installed, very happy with the service received. Pricing was also most competitive we found. I would not hesitate to recommend this company.

1 de agosto de 2019
Avaliação não solicitada
logotipo da Softext Ltd

Resposta da Softext Ltd

Dear Sean,

Thank you for your feedback, we are always delighted to be of help. If you have any questions in the future please do not hesitate to get in touch with us.

Kind regards
Softext Ltd

Avaliado com 5 de um total de 5 estrelas

I completed Sage 50 Payroll course.

I completed Sage 50 Payroll course.
The course is very good and comprihensive.The support is quick and very helpful.Highly recommend.! Thank you!

30 de julho de 2019
Avaliação não solicitada
logotipo da Softext Ltd

Resposta da Softext Ltd

Thank you for your feedback, we are always happy to help!

Kind regards
Softext Ltd

Avaliado com 2 de um total de 5 estrelas

Amendment

Yes perhaps a bit unfair of me really

25 de julho de 2019
Avaliação não solicitada
logotipo da Softext Ltd

Resposta da Softext Ltd

It's a shame you felt a 2 star review is warranted because the invoice ran over 2 pages. Our website sometimes auto generates them in a way meaning they run over. I did offer to redo and send you as one page instead but you said it was ok and not to bother.

Avaliado com 3 de um total de 5 estrelas

No communication after the initial…

No communication after the initial email stating the order was being processed. The shipment was sent to the billing address instead of the shipping address

24 de julho de 2019
Avaliação não solicitada
logotipo da Softext Ltd

Resposta da Softext Ltd

Hi Armadeep, This was a human error our side and the requested delivery address around corner of billing was not picked up so apologies for this.
Email communications were sent out from the system which we can see.

Avaliado com 5 de um total de 5 estrelas

Brilliant Company

Brilliant Company
I contacted Softext for advice on new software for MTD and had the pleasure of dealing with Mo and Jake. They were able to convert my old accounts data so that it could be installed on an MTD compliant version saving me both time and effort. Thanks to Mo and Jake it was a very prompt and efficient transition and I was up and running in no time. Their customer care skills are second to none and truly refreshing. I will certainly be using them again in the future.

12 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Your representative was extremely…A really helpful service

Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we didn't have to wait to get through to someone when making the call. (Unlike Sage who do not even seem to have a phone number on their website.)

But I do wonder about the monthly charge which works out at almost £65 for each VAT return we file.

5 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Softext

Thanks to Jake, Ben & the team for making our migration to new software as easy as possible. From initial order through to dealing with queries service & communication was faultless.

31 de maio de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, brilliant text books (Sage 50 Accounts) very clear, precise instructions and bang up to date. Very fast delivery and a great price. Will definitely be purchasing from them again.

4 de maio de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Telephone conversation while…

Telephone conversation while downloading Sage upgrade was extremely helpful - download took 45 mins to complete. All concerns were immediately addressed and each stage was clearly explained.

27 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Thank you very much for the fast delivery, great communication and most importantly the professional and helpful manner of Robert who responded to any query I had and assist me through the installation process.
The book is also very useful and thoroughly written. It consists of everything you need to start with. I had forgotten most of the things, but now I have the opportunity to practise and refresh my knowledge.

Thanks again. I'd strongly recommend everyone your services.

8 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Upgrade to ACT! V21 from ACT! 2012 - Great Guys

7 Stars!

Puchased ACT! Pro V21to upgrade my rather old ACT! 2012. Whilst I have quite a lot of experience in IT, I ran into a few issues and since I had 15 days support I called Softext a few times. In fact I think I called about 5 or 6 times. They could not have been more helpful and together with their help I am upgraded.

Recommended!

Trivial issue, I would rather have an invoice in PDF format rather than inside an email because it prints over two pages which is a pain. Yes I print double sided. A more concise invoice layout in a PDF of just one page woulds be nice.

27 de março de 2019
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais