Somerfield Swim Avaliações 

131
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

SORRENTO BOTTOM - SAHARA The best high waisted bottoms! These look sexy instead of unflattering like other high waisted swimmer bottoms I’ve experienced. They are also the perfect amount of cheeki... Ver mais

Avaliado com 5 de um total de 5 estrelas

The swimwear at somerfield swim is extremely high quality! I cant belive ive spent years buying other bikinis when I should have just invested in these ones all along! The fabric is beautiful and not... Ver mais

Avaliado com 5 de um total de 5 estrelas

Shout out to the team at Somerfield swim for their outstanding customer service service. I ordered a new pair of bathers on Wednesday night and they were delivered free of charge Friday morning. Thi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing swim wear! I bought the Navagio top and Byron bottoms in nori colour and I love them. The material is comfortable and stretchy, the colour beautiful and they fit perfectly which I usually find... Ver mais

Detalhes da empresa

  1. Loja de roupas de banho

Escrito pela empresa

Australian swimwear label by Renee Somerfield. For the dreamers, the mermaids, the girls with salt in their hair & sand between their toes.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

131 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 10% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(131)

106 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Dont order!! No refund possible

Dont order!!! No refund possible

Dont order! Really bad Customer service. They do not refund the money in case you send the items back but only give you a voucher card. Additionaly you also have to pay "importtaxes" on the product since they come from australia.

17 de maio de 2024
Avaliação não solicitada
logotipo da Somerfield Swim

Resposta da Somerfield Swim

Hi Mel,
Thank you for your feedback. We offer returns for an exchange or store credit, this is clearly listed in our returns policy. We are really sorry about the taxes charged by your government, however this is completely outside of our control.
Somerfield Swim Team ❤

Avaliado com 1 de um total de 5 estrelas

DO NOT RECOMMEND

This company has the most horrible fitting designs and rudest service! I had a top that made my boobs look like testicles hanging out the middle or bulging out the sides!? It was absolutely horrendous! I sent an email asking nicely if I could swap it over because it wasn't the right fit for me and they refused, so I emailed again and blocked me from their sites!? These guys should not be in business if they are going to provide such a rude service and crappy designs!

2 de abril de 2024
Avaliação não solicitada
logotipo da Somerfield Swim

Resposta da Somerfield Swim

Hi Tara,

I can see you had some issues with your top being too small and having to pick up your order from the post office. We are sorry to hear the Somerfield Swim pieces you purchased were not the perfect fit and return instructions were emailed to you, as well as being available on our website 24/7. We are also sorry you had to go out of your way to collect your parcel. Delivery was attempted, however as no one was home and it was sent to your local post office for pick up. This is Australia Post standard protocol.

Somerfield Swim Team ❤

Avaliado com 2 de um total de 5 estrelas

Both times I bought Swimwear the wire…

Both times I bought Swimwear the wire for the tops has perforated through, the first top I used three times and I enquired just to be told there’s nothing they can do and it’s because I washed it?? and the second top I bought recently I wore once and the wire broke through. Definitely won’t be buying from them again.

11 de abril de 2024
Avaliação não solicitada
logotipo da Somerfield Swim

Resposta da Somerfield Swim

Hi Yohanah,
You stated in your email that you have put your bikini top through the wash 5 times. Our swim tops with underwire are delicate, so to ensure your bikini has a long life, it is recommended that you follow our care instructions.
Somerfield Swim Team ❤

Avaliado com 1 de um total de 5 estrelas

Possible scam?

I’m concerned that this website is a scam. I ordered a bikini top 3 weeks ago. It first told me that it would be here on the 18th, then the delivery date changed to today. The app says it’ll be delivered today, but it’s currently in GA???? I live in KY. The area that it’s in is 6 hours away from my state. They won’t email me back either

6 de março de 2024
Avaliação não solicitada
logotipo da Somerfield Swim

Resposta da Somerfield Swim

Hi Allie,
We responded to your email within 1 hour and your parcel was delivered the same day you wrote this review, which was within the estimated time displayed at checkout.
Thank you for your patience and we hope you love your bikini.
Somerfield Swim Team ❤

Avaliado com 1 de um total de 5 estrelas

Avoid

Return shipping isn’t covered so if you don’t like something you’re forking the bill to return it.
You also won’t get a refund, just store credit, so you’ll have to pay for shipping all over again.
The size chart is inaccurate and there is no consistency in sizing across colours of the same item.
Size up in bottoms but size down in tops. The actual material, unless patterned, is fairly see through. Not because it’s thin but just the type of material I guess? The bottoms hug in all the wrong places if you get my drift.
The items came quickly so I was able to see how much I hated them within a couple of days of ordering so that was good I guess.
Quality is absolutely not worth the price. I’ve been happier with a $6 pair I bought off some cheap website a few years ago.

2 de fevereiro de 2024
Avaliação não solicitada
logotipo da Somerfield Swim

Resposta da Somerfield Swim

Hi Grace,

Thank you for leaving a review!

We are sorry to hear the Somerfield Swim pieces your purchased were not the perfect fit. We completely understand online shopping and sizing can be tough. Our customer care team at info@somerfieldswim.com is always here to assist with finding your perfect fit and are more than happy to assist with sizing if you wish to send through your bust, underbust, hip measurements.

Somerfield Swim Team ❤

Avaliado com 1 de um total de 5 estrelas

Awful experience

Underwire sizes are impossible to get right especially if they don’t offer refunds to try on. I ordered a top that was so ill fitting and can only get a credit. This credit would be enough to purchase another top and postage, except you have to pay out of pocket for postage. I simply can’t risk getting another top that does not fit I’ve already paid postage and paid return and I refuse to pay another postage and lose my credit. I emailed 2 weeks ago for a refund instead and no reply :(

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Somerfield Swim

Resposta da Somerfield Swim

Hi Jacinta,

Thank you for leaving a review.

We are sorry to hear the Somerfield Swim pieces your purchased were not the perfect fit. We completely understand online shopping and sizing can be tough. Our customer care team at info@somerfieldswim.com is always here to assist with finding your perfect fit and are more than happy to assist with sizing if you wish to send through your bust, underbust, hip measurements.

Somerfield Swim Team ❤

Avaliado com 1 de um total de 5 estrelas

If I could give 0 star I would… this…

If I could give 0 star I would… this company is a scam!! Don’t buy from them. If I dosent fit you they only do an exchange but you have to pay the delivery to send it back AND to get the new size. Plus the quality is not there.. and customer service sucks !

28 de fevereiro de 2024
Avaliação não solicitada
logotipo da Somerfield Swim

Resposta da Somerfield Swim

Hi Karine,

Thank you for your feedback. We often receive compliments on our customer service and the quality of our products, so we do regret you've had a negative experience. 

Somerfield Swim Team ❤

Avaliado com 5 de um total de 5 estrelas

Geweldig

Geweldig

Mooie bikini’s

25 de junho de 2023
Avaliação não solicitada
logotipo da Somerfield Swim

Resposta da Somerfield Swim

Hi E,

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your experience.

Love from,
Somerfield Swim Team ❤

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais