Terrible service, returned two items due to the sizing being extremely small. Having a response by email saying 'there is a strong odor on the tee' that they will return the item to me. I'm sorry but... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Terrible service, returned two items due to the sizing being extremely small. Having a response by email saying 'there is a strong odor on the tee' that they will return the item to me. I'm sorry but... Ver mais
A empresa respondeu
HORRENDOUS BUYER BEWARE!! unknown to me this despicable company when challenged absolutely bombard you with abusive emails using words like tw*t vile and toad. Toad I mean I don’t get that.... Ver mais
A empresa respondeu
Awful customer service!! The emails I had because I was asking for a bit more information on an order!! The childish responses from them! Cancelled my order because I asked for some information! Immen... Ver mais
No need to shout. As the email below says and as stated on the Royal Mail website, there are delays to Royal Mail services so it will take longer than usual. However, we have just clicke... Ver mais
A empresa respondeu
Founded in 2017, Save Our Souls Clothing is an alternative lifestyle brand committed to providing the highest quality apparel using sustainable, environmentally friendly manufacturing techniques. We work in collaboration with some of the best artists around the world to produce items of clothing that are unlike anything seen before.
Southend on Sea, Reino Unido
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I bought a t-shirt from this company. The designs are excellent, the sizes are perfect. Delivery was reasonable. Website was quick and easy to navigate! Definitely recommend and will be shopping again!
Really great quality clothing. Lovely soft sweater. Delivery was as expected and updates were sent to keep me informed.
All in all a positive experience! Would recommend!
Great product great size only slight issue is the colour I brought pink looked red in the picture but is really really pink
Smooth transaction and a great product - thanks Save Our Souls team 😀
Awesome experience throughout, top quality
These are my ultimate fave !!!!
I want everything!!!! Great quality, excellent friendly service. They are super lovely and funny.
I’ve got so many pieces and they never disappoint.
Their sales are excellent you can get some real bargains.
Thanks Save Our Souls 💀
Claire Gorman xxx
Got one of the Pride tees and I LOVE it! Super speedy delivery, great fit and quality. Great stuff.
Ordered 2x tshirts and 1x pair of shorts. While the delivery time was over 3 weeks this is understandable due to the current pandemic.
Recieved confirmation instantly but no actual delivery updates until the clothes arrived. Good quality clothing overall and all were correctly sized. Would order again
First time purchasers from SOS clothing, impressed with the quality of the material, the fit and the customer service received from these guys. Won’t be my last order, thanks lads.
Nice quality clothing with awesome designs, what more could you want?
One of the best clothing companies out there. Always a pleasure doing business with them. Cannot recommend them highly enough.
Great products, amazing designs, fast delivery, various sizes, at reasonable prices, sos a truly innovative with their original designs and concepts have purchased a few t-shirts over the year and will continue to use them as love the compliments I get when wearing their gear. Now they have more variety too doing sweat shirts, hoodies, accessories, etc.
Original Designs, Great Quality, Amazing Branding, Eco Freindly. BIG Thumbs up from me.
Amazing products and loving the variety of clothes and designs which are regularly updated. Service and customer aftercare also very good. I’m impressed. Keep up the great work SOS
Excellent value, quality and customer service. Quality of garments is excellent, sizing is true. Would highly recommend
Great products. Easy to use site. Very original designs. Defo recommend
Great quality clothing and good delivery times. Can’t comment on customer service as there was no need to contact them.
Really awesome products will definitely be ordering more in the future
Further to my recent review in which I honestly commented on the pros and cons of SOS's products (good quality t shirts and designs, fast delivery etc. but poor printing leading to lack of longevity) they got in touch..... to complain about me having the temerity to review them without contacting them first! I made the mistake of responding - pointing out that I didn't want anything from them by way of refund or replacement (not that they offered) but was just offering my view on their products. There followed a string of emails.....
So I'd like to further add (I couldn't edit my original review) appalling customer service to the things you can expect from this company. Their emails not once expressed even the beginnings of a hint of an apology for the causes of my dissatisfaction, but were simply a series of passive aggressive and sarcastic messages ("you do you", "Have a nice day hun x" etc.) that bordered on harassment by the end (having asked them t just leave me alone).
Oh - and I was castigated repeatedly for my language by them too: when I referred to their emails as "pissy" and asked them to lay off the "smartarse" comments and stop contacting me. How very Rock'n'Roll!
UPDATE (17th June):
The irony - you accuse me of being less than completely honest and then proceed to make several deliberate inaccuracies:
- I never stated in my original email that I was going to leave a bad review. I just passed on my comments on your products.
- You never (not once - in frequent emails and replies to reviews) said you would be "Happy to assist me", You just complained that I'd left you a less than 100% positive review.
- Although I never stated that I didn't want anything directly, I also never asked for anything from you!
- You did not "try to end the conversation several times". In fact you kept it going when I tried to do so. In the end I had to block your email address!
- When an email asks you to stop contacting the writer I don't think its "standard practice" to carry on replying.
In addition you complain about my use of profanities - presumably in some sort of desperate attempt to gain the moral high ground. I'm not sure that the terms "pissy" (ref your emails) or "smartarse" (ref your determination to get the last word in) even count as profanities in 2020 - they certainly weren't flagged up by TP's language checker. I also feel that I should point out that you currently carry at least 7 designs that use far stronger language ("f- you, I'll do what I want to etc.) So profanity is OK when you are making money from it? To be clear I don't give two hoots about profanity - hypocrisy though is another matter.
My desire to come back and leave another review may speak volumes about my character as you say: a sense of justice and desire not to have poor companies get away with rude and obnoxious behaviour. Your response to my reviews - lying (and there is no other word for it) and hypocrisy speaks volumes about your character too.
"Have a good day x" yourself.
UPDATE 17th June: Your replies are becoming laughable but thankfully make my point for me.
Get a grip.

Resposta da Save Our Souls Clothing
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