sososwim.com Avaliações 219

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The swimsuit itself is cute, but if you have wider hips your normal size will be tight and squeeze into that area in an unflattering way. You might have to go up a size or two to accommodate for large... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Looks exactly how it looks in on the website and ships pretty quick (live in the USA and take about a week). Order from them 3 times and had no issues or issues with the 1 return. Would recommend si... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I love my new 1 piece! Thick fabric, very good quality. Very fast delivery! Unfortunately part of the stitching is slightly undone on the top but this is not noticeble. I didn’t notice until I had wor... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Lovely thick material, very smooth. When trying on I’ve noticed the where the straps meet the front there is gathering at the top of bust area of the swimsuit (got the original plunge cut) Would prefe... Ver mais

A empresa respondeu


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

219 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 1 de um total de 5 estrelas

AVOID THIS CON!!

AVOID THIS CON!!
I ordered a small, and it was way too small for me and went too far up my bum, wedgie central - and then I returned it - the hygiene sticker on and everything. I then followed up for a refund, and they wrote to me telling me the swimsuit was extremely dirty and that they cannot issue me a refund. But they could send it back to me. I couldn't even believe how they managed to do that, as I tried it on once. I asked for photos to prove it - I didn't hear back. I wrote to them 3 more times, then someone called Gemma - wrote and told me she had "already written to me once before" and then "attached the photos" - I have never had an email from her, it wasn't in our chain back and forth and there were no photos attached even though she claimed to. I would avoid this company at all costs. Still haven't received my refund, nor my swimsuit back at all because I still don't believe it was dirty so i'd rather re-sell it to try to get money back. What is wrong with people.

1 de agosto de 2025
Avaliação não solicitada
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Resposta da sososwim.com

Whilst processing your return we noticed that it was dirty which falls outside of our returns policy.
Our return policy here: https://www.sososwim.com/pages/returns As requested, we require all items to be returned to us in the same quality as they were delivered. I know sometimes things happen and we have done our best to fix this issue, sadly were not successful so we will be unable to sell this on. Because of this, we won't be able to offer you a refund or exchange.
We hope you understand and thank you again for supporting our business.

Avaliado com 1 de um total de 5 estrelas

So disappointed

So disappointed. I have a swimming costume which I’ve had for a few years and I love it! However I recently purchased the wired bikini size L and the matching bottoms. The bikini is a joke. I’m a size 6/8 32D and the bikini top didn’t even cover me. It was a very strange shape that I’ve never ever seen in a bikini. The quality was honestly shocking, and like something from shein. I’m so disappointed as I love my swimming costume, but the quality in the bikini is a huge difference. The fact I then have to pay to return them, when it’s clearly a fault of theirs is even more frustrating.

9 de agosto de 2025
Avaliação não solicitada
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Resposta da sososwim.com

Hiya, We're so sorry you didn't like your bikini top. We totally understand that not every shape will work for everyone and so we have a few different styles available <33 we’d be happy to swap this out for a different bikini top if you drop us a message. All of our bikinis are made from the same high quality Econyl fabric and crafted by our small team in Portugal (just like your swimsuit that you’ve loved for years). We do charge a small return cost to help us keep things sustainable and avoid lots of excess shipping, but we’ll always do what we can to make the process smooth :))

Avaliado com 5 de um total de 5 estrelas

Amazing quality

Amazing quality, love my new swimsuit! Will be purchasing a bikini as well for my next holiday

5 de agosto de 2025
Avaliação não solicitada
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Resposta da sososwim.com

Yayy thanks so much, so glad you love it!

Avaliado com 4 de um total de 5 estrelas

Love the swimsuits, took a while to ship

I’ve purchased two of their swimsuits, and I love them both! The quality are amazing, and they are very flattering. My bikini did take a while to ship, and I did end up having to message them. The customer service responded quickly and were able to resolve any issues I had.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Really love the bikini it's so…

Really love the bikini it's so flattering and the quality is amazing so worth the price! Delivery took a long time but they kept us up to date on the new estimated delivery and gave the option for refunding.

2 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No delivery, no customer service, money wasted

Honestly so gutted about this experience as this took some mulling over to spend this much money on swimwear.
I received no delivery details so queried where my order was, which they explained they'd got their stock levels wrong and would I like to amend my order to colours that were in stock. Due to the quick nature of that communication, I thought, why not? I should've just cut and run there. Since amending the order, I'm yet to hear anything about delivery and have been emailing and messaging their AI Bot every day but not received any response.
Such a disappointing experience that I imagine will be a long and gruelling effort to get my money back.

If I were you, I wouldn't risk it!

3 de julho de 2025
Avaliação não solicitada
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Resposta da sososwim.com

Hi Laura, So sorry about this! Would you mind popping us another message or email? We definitely want to get this sorted for you and make things right but can't actually find your message xx

Avaliado com 4 de um total de 5 estrelas

Ordered from Soso Swim 3x…

I have ordered from Soso Swim three times in the past year. The first two orders in July 2024, and they passed seamlessly. Arrived to Canada within about 10 days from the initial order date.
The third order was placed at the end of May 2025, and I received it at the beginning of July 2025…. I communicated with their team back and forth for a while, they responded within 1-2 days usually, and they responded that they were backlogged on orders and catching up. They did offer to cancel the order for me but I opted to wait. It did leave later than initially stated on the order confirmation page, and also later than they were stating in their emails. Eventually, about 6 weeks later the order arrived. They offered a 15% refund for the wait which I accepted.
The pieces themselves are great quality, colours are accurate to the website (black, tangerine). The sizes are running small FYI. Usually I wear S on top and M on bottom. I always size up in Soso, so I got a M surf top and L shorts bottom… I should have sized up 2 sizes because they are both quite tight! Causes a bit of bulging, pinching on the shirt — a muffin top, and a pretty awful camel toe on the swim shorts. I am considering placing another order for the size bigger cuz they look great otherwise (just not on me)

26 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Refund requests ignored

Ordered a few items from this brand which were delivered quickly but were all too small. I sent back for a refund using their process the next day, and recieved an email to say they had recieved my return and a refund would be processed within 7 days. Their website guidance says 14, so I have waited 2 weeks and have heard nothing and had no refund. I've tried emailing, using the chat bot and reaching out via social media and have heard nothing back - they have completely ignored me across all platforms. I am starting to worry (looking at other reviews) that I won't be getting my £100+ refund at all/for months?? I would never buy from here again which is a shame because the products themselves are lovely!

22 de julho de 2025
Avaliação não solicitada
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Resposta da sososwim.com

Hi Courtney, We're so sorry about this! I think our team have been trying to get in touch with you but didn't receive a reply to our last message. Please can you send us an email and we'll get this sorted for you? <33

Avaliado com 5 de um total de 5 estrelas

Sustainable, Incredibly Flattering Swimwear

I love Soso Swim. The bikinis & one pieces are super flattering and have always worked out great size wise for me by following the guides on their website. They have even more designs now and really fun colour combinations, I am an autumn/winter gal but this swimwear makes me want summer all year x

16 de julho de 2025
Avaliação não solicitada
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Resposta da sososwim.com

Thanks for your lovely feedback Evangeline <33

Avaliado com 5 de um total de 5 estrelas

Favorite One Piece - Quick Response from Team

The bathing suit is very high quality and honestly my favorite bathing suit. It did take a long time to receive one of my purchases since they were over sold but the Soso team was quick to respond to questions and kept me updated.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love soso swimsuits

Love soso swimsuits. They are really flattering and especially the square neckline fits nice for bigger boobs and love the way it makes your legs look long. Also love that the swimsuits are sustainable:)

14 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fan for life!

I don't think I've found any other swimwear that is this flattering. The sizes do run small but it really holds you in all the right places. The issue with most swimwear is that it gets loose and stretch over time, however, SoSo Swim does not! I ordered a one peice last summer & wore it everyday. It is still perfect this summer.

I'd love for them to design something for us short girls with a short torso but there's nothing a 2 peice can't fix! ~ Ordered a 2 peice this summer, there was a bit of delay as I live in Canada but the staff was quick to reach out and notify.

30 de maio de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

My favourite swimwear

I have three bikinis and one swimsuit, they all fit really well and look so cute. Definitely the best I’ve ever tried. I always feel confident in them. Had an issue with one bikini top breaking after three wears, I contacted them and was offered a replacement. Even though it did take some time to process, I did get a replacement with little issues.

14 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

One piece dream!

This isn’t my first review about soso and the reason is they’re so good!!!
The round neck swimsuit is truly the best swimsuit and the only one you need. It is well worth and the money and I highly recommend for your summer holidays

13 de julho de 2025
Avaliação não solicitada
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Resposta da sososwim.com

yayyyy thanks so much lovely <33 so glad you love the pices

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