sososwim.com Avaliações 219

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The swimsuit itself is cute, but if you have wider hips your normal size will be tight and squeeze into that area in an unflattering way. You might have to go up a size or two to accommodate for large... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Looks exactly how it looks in on the website and ships pretty quick (live in the USA and take about a week). Order from them 3 times and had no issues or issues with the 1 return. Would recommend si... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I love my new 1 piece! Thick fabric, very good quality. Very fast delivery! Unfortunately part of the stitching is slightly undone on the top but this is not noticeble. I didn’t notice until I had wor... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Lovely thick material, very smooth. When trying on I’ve noticed the where the straps meet the front there is gathering at the top of bust area of the swimsuit (got the original plunge cut) Would prefe... Ver mais

A empresa respondeu


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

219 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 4 de um total de 5 estrelas

Worth the wait

It would be 5 stars, but shipping can take a bit of time and the exchange part of the website doesn’t work properly, it just shows you limited items on the website and won’t load others so you kinda have to get store credit even if you know what item you want to swap for. But it is so worth the wait, the pieces are incredible and well made and extremely flattering, very happy with all my purchases so far.

14 de maio de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Will be purchasing again!

Love my new bikini!
Very good quality, came quickly. I plan to buy a one piece for my upcoming holiday. Hard to find swimwear that is so flattering and makes me feel confident!

Only thing I would say is the hygiene stickers are quite flimsy. Tried on and I think due to the thong-like fit of the bottoms the scrunching caused the not very sturdy sticker to move. I think they use sustainable materials for their stickers which is great but maybe why less sturdy.

Luckily I didn’t want to return them as they’re amazing! But could have been stuck if didn’t fit so just to be cautious when trying on and ensure to readjust gently (and of course wear underwear etc)

12 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

IT NEVER CAME

IT NEVER CAME AND I WAS IGNORED. none of my emails, messages, or reviews lead to a follow up. this company does not care about you or what you ordered. They have awful customer service and this brand is FRAUD

11 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

AMAZING Quality, but Know your Size!

The swimsuit is AMAZING quality, but definitely SIZE UP. Their size guide is off, and their customer service to return things is nearly impossible. That being said, AMAZING swimsuit and great quality, but know your size going in!

16 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible service

Terrible service. The size guide is totally off, took over a week to ship only shipped once I complained. Requested an exchange, the warehouse couldn’t locate the return and when they had said it was now out of stock. My return was delivered April 28th, today is May 11th and I’ve only now had the refund processed so likely won’t get for another week and did not refund duties despite the terrible experience. Also customer service used the chat not emails so I had to go to their website daily to check for updates. First and last time I’ll purchase.

11 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

High quality

Very flattering, thick, high quality material! Love that they have tall sizes for us long torso girls. The quality is worth the price - will be purchasing from Soso again

30 de abril de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Hi Marya, yay so glad you love your piece <3

Avaliado com 5 de um total de 5 estrelas

Absolutely love my swimsuit

Absolutely love my swimsuit. I am a 10dd so always find it hard to by swimwear that fits properly but I’ve never got so many comments in my life and the medium was a perfect fit

29 de abril de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Yayyyy so happy you love it <3

Avaliado com 3 de um total de 5 estrelas

Swimsuit great, customer service poor

Swimsuits are great but you guys really need to invest in your customer service. I tried to contact about a glitch order before the swimsuit was even shipped. Never got a response, had to then wait till the glitch order was delivered and send it back. Its been almost a month and im still waiting for my money to get returned. While the swimsuits may be great, you will continue to get mid reviews if your customer service is this poor.

26 de abril de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Hi Edwina, we're so sorry about this! we're sending you an email now to make this up to you <3

Avaliado com 5 de um total de 5 estrelas

Soso perfect!

Such a fabulous shop! I’ve had my eye on these swim suits for aaages and finally decided to treat myself for a holiday. I did have to send one size back as it didn’t fit quite right but the exchange was a super easy process. The material feels so silky smooth. Super cute, May have to treat myself again :p

25 de abril de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

thanks so much Isa <3

Avaliado com 1 de um total de 5 estrelas

Avoid - horrendous customer service

Terrible customer service - don't buy if you plan on returning anything! Clearly such a disorganised company that can't keep track of returns and the customer service team are so passive aggressive and rude - that's if you can actually get a reply! Wish I'd read the reviews sooner. Still waiting for my refund despite it being delivered weeks ago. AVOID!!!

22 de abril de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Hi lovely, we've sent an information request so we can get your details and help you out with this. If you follow the instructions on the email Trustpilot sent that would be amazing. Thanks <3

Avaliado com 5 de um total de 5 estrelas

Always super flattering

Swimwear is always super flattering in their cuts, I exclusively buy from soso now! All the pieces have clearly been designed with women’s bodies at the forefront and real attention into what makes a flattering cut

Always double lined too, so no worries, even with the white

19 de abril de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Thanks soo much Zara!! So glad you love our pieces <3

Avaliado com 5 de um total de 5 estrelas

Great high quality swimsuit!

Great high quality swimsuit!! So flattering and comfy, also feels good to support a sustainable smaller business 😊

I’m not sure why people are commenting about sizing so much, I viewed the sizing guide and ordered my usual size which was a small and got me perfectly! Would recommend viewing sizing guide and going off your usual size.

1000/10 recommend if you’re looking for a cute swimsuit for the summer !!

28 de março de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Yay thanks Sahra!! thanks for supporting a small business and the planet <3

Avaliado com 3 de um total de 5 estrelas

Customer service slow

The quality of the bikini is great, but I had some issues with sizing. The XS top was absolutely tiny, and looked like it was made for a child. On sending this item back, I had some issues with the returns process. I got an email confirmation that my return had been received but they didn't send me my money back until I reached out to customer service a few weeks later. They have an "instant chat" on their site, but you don't get a reply for a couple of days.

14 de abril de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Hey Kanade, thanks for this feedback! We're working with our customer service team to try and get quicker responses on the chat <3

Avaliado com 3 de um total de 5 estrelas

Material is lovely, bottoms vv cheeky

Material is lovely, and fits well and really like the colours. Problem with the bottoms though. If you check the website there is no actual behind photos of the bottoms so I was very surprised just how ‘cheeky’ the back was. I am no stranger to a thong style/cheeky bottom but is probably not the most family friendly. Would have loved to see a model in a pic with a behind pic so I you know what to expect.

1 de abril de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Hi lovely, thanks for this!! So glad you love our material. So we do have at least one photo of the back of all our pieces (you may just have to scroll through to find it). We also list the coverage in the product description, so for example for the string bottoms you ordered it says 'very cheeky thong style bottom' in the description. However, we will try to add a few more pics of the back so everyone can get a really good idea of what it looks like xx

Avaliado com 1 de um total de 5 estrelas

Faulty item, very slow and poor customer service.

I've been in conversation with the Support team since the 18th March trying to arrange a refund of a faulty item that I've worn once (was fine when I tried it on, but I realised that I can swim in it as the bottom half bloats up with water and leaves me exposed to the person swimming behind me!). I'm getting nowhere with this.

After some generic "your return must have all labels attached" and me explaining that I've obviously taken the labels off, because the issue wasn't apparent til I swam in the costume, they asked me to send them a photo of myself in the costume?? Which I'm not comfortable doing at all, and the issue only shows when I'm in the pool anyway.

It's now been at least three weeks, I'm past the 30 day return period, and I'm still not sure if they'll accept my return. I also need to return a different, unused item, and I'm currently out £140 while I'm waiting. Honestly really fed up with the whole experience, do not recommend.

18 de março de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Hi Annabel, we're so sorry about this. We believe this has all been sorted now, but do reach out again if you need anything else xx

Avaliado com 5 de um total de 5 estrelas

Cute and comfy!

No issues with figuring out size I fit and I like that the swimwear is modelled on all different people! Had to return my bottoms because I preferred a different cut and the process was so easy. Cute and comfy!

9 de março de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Hey Janay, thanks for this feedback! made our day <3

Avaliado com 4 de um total de 5 estrelas

bright, sustainable <#

I really like the color I got! The only think is its not actually as cheeky as it is in some photos imo. I think for a small frame it's true to size.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da sososwim.com

Resposta da sososwim.com

Yay thanks for this Madeline! <3

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