Poor administration causing major issues
Our organization rented two offices for 2+ years. This Spaces location outsources the billing function to other countries, and they could never get the invoices right, which affected our accounting and caused a huge administrative burden and potentially a legal risk. There was never anyone within Spaces who had the authority to solve these issues. While we liked the space and the amenities, unfortunately we had to leave for this reason.
Resposta da Spaces - Calle Arquimedes 15
Hi Carolina,
There were some instances where you did receive incorrect figures on your receipts and I sincerely apologise for the inconvenience this may have caused. We have taken steps to make sure the process is smoother going forward.
We wanted to thank you for your feedback and custom over the last few years. A member of my team has been in touch to see if there is anything further we can do to help.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Spaces