We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, pat... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, pat... Ver mais
A empresa respondeu
Viewed a car Left a deposit changed my mind within 24 hours still waiting for my refund 2 weeks and counting Received my refund of deposit today Shame I didn't buy a car from there Jim was very... Ver mais
We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy,... Ver mais
A empresa respondeu
Having paid a small deposit to reserve a car, we visited the showroom the following day and everything was ready for us. After a test drive we bought the car, a four year old Škoda Octavia which was i... Ver mais
A empresa respondeu
Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.
79 Bridge Road, SO31 7ZE, Park Gate, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Richard was helpful and friendly. No pressure in making decision and whole process was quick and easy.
Great experience buying a car. Friendly knowledgeable staff. Worked around my work schedule for me to be able to pick up my car.
Got be honest I had mixed feelings about travelling the distance I did to get a car here, after recently purchasing another top marque from a specialist which was a disaster,
Won't mention the salesman's name at Havant , but from start to finish he was like he was dancing on broken glass.Everything was 100mph with him not much customer rapour
Nice enough guy although seemed very pushy.
The car I bought drove home nice and I'm writing this review very early into ownership.
This gentleman seemed matter what he just wanted or needed the sale so just be a bit weary of this
Not enough time to give the car a decent road test as there were only 25 miles in tank after me specifically informing them off the photos and video that it had no fuel. Promised it would be put right , obviously not enough time to put some in. Not impressed with that one bit.
As it happens, the car was as described, but I felt very pushed and hurried.
THIS IS NOT THE WAY TO DO BUSINESS.
I have been in the motor industry for 45yrs never felt like this buying a car, nearly walked away from deal to be honest.
I personally would think again about buying here. Not impressed but car so far fine.
Can’t fault the service, done me a good p/x deal and delivered the car for a reasonable price. Purchased a VW ARTEON. Absolutely stunning car!!!
Was dealt with by Steve Pratley who kept us informed throughout the day, was very pleasant and fixed the problem. Wish there were more people as helpful as he was!
Bought my car from sparshatts in Southampton last year, great sales service.
Recently had some repair work needed which all came under my warranty, excellent aftercare service, Steve was great, dealt with everything quickly and efficiently, car was back on the road same day.
Friendly and communicative staff offering helpful advice during the sales process. The car I bought was well prepared and the purchase negotiation resulted in a price, including warranty, that I consider represented value for money.
The service was good on the phone and face to face . They were very accommodating using WiFi and an office to transfer my insurance.
Well done
Really happy with car and the service offered during the sale.

Resposta da Sparshatts Group
It's always stressful for us to change cars but Ian made the process a pleasure and helped with the transfers etc. Very pleased with the purchase thank you.
Chris was friendly, very helpful and professional. We did not feel pressured and the whole buying experience was made stress free.
Nick was very helpful, explaining the purchase without being pushy. The car was well presented, no issues and up to date service. We have had the car a week and we love it.
Nick 's service is excellent. The car is emaculate... I like my new wheels
From my initial inquiry for the vehicle purchased everything explained and no pushy salesman , was treated with respect and professionalism from the salesman, easy transaction and buying experience.
several family members have also purchased vehicles from Sparshatts in the past and had the same experience, I would most defiantly buy from here again and recommend, special shout out to Nick Haysom who ensured my experience went well
Nick was amazing, I gave him all the extras I was looking for on a car and he found me exactly what I was looking for.
Highly recommend.
Not the best customer service experience I have ever had. Having travelled an hour to view the car, to be told to "go and see it" when explaining we were going to view another car on the same day, is not the response of a motivated sales person. We did in fact end up buying a car from Sparshatts Havant, we barely managed to get home on the petrol given and found the windscreen wiper to be broken. Finally, please clean your customer bathroom, it is a disgrace.
Great experience buying my car with Sparshatts. Jim was very helpful throughout.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.