Spectracases Avaliações 

80
•
O TrustScore é 1 de um total de 5

1,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered, they took my money and still haven’t received my phone case over a month later. They do not respond when contacted via social media or email. I would never order from this company again and... Ver mais

Avaliado com 1 de um total de 5 estrelas

Don’t order from this company, they are not shipping any goods. I’ve sent 3 request for information related to a purchase that was made over 2 months ago. I understand that there are challenges but th... Ver mais

Avaliado com 1 de um total de 5 estrelas

After ordering and paying for an Apple Watch strap, I waited the allotted delivery time for it to be delivered (this was 5-10 working days). My order never arrived so I contacted the company. They d... Ver mais

Avaliado com 1 de um total de 5 estrelas

Avoid - Absolute disgrace! Ordered case, took ages to arrive and looked really poor quality despite paying £11 for it. Have returned it and have written to customer care numerous times since January,... Ver mais

Detalhes da empresa

  1. Loja de Celulares

Informação fornecida por fontes externas variadas

Free WorldWide Shipping - Stand out from the crowd with our wide range of beautiful, stylish and practical mobile phone cases.


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

80 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,2

Todas as avaliações

(80)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

scam beware

This site is a scam you pay and they never send goods or answer your communications. Don’t but off them

22 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don’t order from this company

Don’t order from this company, they are not shipping any goods. I’ve sent 3 request for information related to a purchase that was made over 2 months ago. I understand that there are challenges but they haven’t responded to any of my emails so rather than be open and transparent, they’ve chosen to go into hiding.

21 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid!

Avoid - Absolute disgrace! Ordered case, took ages to arrive and looked really poor quality despite paying £11 for it. Have returned it and have written to customer care numerous times since January, but to no avail.

19 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely appalling service

Absolutely appalling service.
I ordered a phone case and received confirmation, however 1 month later and still no sign of it.
They have not responded to any emails or Instagram direct messages.

DO NOT ORDER from here. SCAM

12 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER!! Your product will not come!!

I ordered, they took my money and still haven’t received my phone case over a month later. They do not respond when contacted via social media or email. I would never order from this company again and highly advise that no one orders from this company. Unless you enjoy giving away your money.

10 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NO parcel received and NO correspondence

Placed an online order on 11 February for an Airpod Pro Case. Luckily I took a screen shot of the page when I placed the order as I have heard nothing from Spectra Cases.

I have mailed them 4 times and have received NO response.

Payment was taken from the Bank the same day as the order was placed.

4 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ridiculous

I ordered a phone case over a month ago and I still can’t even track it, let alone receive it. The tracking number is invalid, it wasn’t posted when it said it was. I emailed the customer support requesting a refund and they just said they’d reshipped one, but I can’t be waiting way over a month for another one? I just want a refund. I’m moving out in a couple of weeks and yet I’m expected to wait more than 2 months for a phone case. They also didn’t provide me with a tracking number for this “newly sent” one, they said I “will” be provided with one. Very unprofessional and bad service.

4 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

waste of money

I don’t even know what to say...wish I’d read these reviews from the beginning...I have emailed customer services several times only to get no reply. It seems like a legit site but really isn’t...don’t even know what to say except don’t waste your money

26 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dont buy from them

Dont buy from them! They took my money and never looked back. I bought a case from them and never even got so much as a confirmation email to say the order went through (but the money was taken from my account so it did). Many attempts to contact customer service and I have still heard nothing back. They just want you money and have no intention of giving you the product you paid for!

EDIT: customer service got back to me after over a month and claimed the Corona virus for the postal service being unable to deliver my package 🙄 (that's not how science works but whatever) and stated they would send another case which should send me a confirmation (cause yaknow the Corona virus thing only affected the first one and it'll totally be fine now?). No confirmation ever came and my next step is trying to get a refund if they ever respond again.

18 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order not received

After ordering and paying for an Apple Watch strap, I waited the allotted delivery time for it to be delivered (this was 5-10 working days).
My order never arrived so I contacted the company. They didn’t respond nor did they respond to three more emails and a direct message on Instagram. My product has never arrived nearly a month later and no refund has been offered.
Very disappointing.

14 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No order received, no reply from them, avoid!!

Placed an order 26th January and no correspondence since, now overdue and despite calling the WhatsApp number, repeated emails, messages on social media they have not responded. Didn’t even deserve the 1 star. First rule of customer service, communicate with your customers!!

11 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely awful

Absolutely awful. Ordered AirPod cases on 12th January for daughters birthday, still waiting and no replies from them when I have emailed at least 8 times. DO NOT order from them, they do not care once they get your money that’s it they don’t give a toss about the sucker that handed them money for nothing.

11 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wouldn’t even give one star

Wouldn’t even give one star. Placed an order for 2 cases about 6 weeks ago. Taken payment from my account. Order has never arrived or even seen a dispatch email.
Attempted to contact customer services and no reply.
AVOID!

11 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

How they even have 3.5 stars is beyond…

How they even have 3.5 stars is beyond me. My order was placed a month ago and apart from the confirmation to say the orders placed (money’s been taken) I’ve heard nothing.
Apparently they just don’t bother with customer service either, as I’ve sent 4 emails and contacted them on social and they haven’t replied or tried to rectify the fact they’ve literally taken my money and not sent me anything.
Do not waste your time and money!

8 de fevereiro de 2020
Avaliação não solicitada

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