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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I must confess I was a bit concerned having never use this site before, but the communication was great and the product is excellent - just what I needed. Lenses are great, frame is sturdy - just wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great company, thought I’d look at the alternative to the normal suspects as they seem pricey, even the 2for1 deals always seems to cost a lot. Made a slight error on my order, but my fault, and they... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered a pair of prescription sunglasses. Frustratingly I forgot to use my discount code but contacted the customer support via a chat bot and the discount was applied for me. Order process lin... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'll always come back to Spex4Less as they offer an excellent service. They messaged me to check on something as my prescription wasn't complete and are super at getting things right! My new glasses a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Distribuidora de óculos
  2. Atacadista de produtos óticos
  3. Oculista
  4. Loja de óculos de sol

Sobre Spex4Less

Escrito pela empresa

Spex4Less is a family-run business, providing prescription glasses, sunglasses and sports eyewear online for over 16 years. Spex4Less has an extensive range of high-quality glasses that are made and supplied in the UK. All glazing is conducted on-site by our team of highly skilled lab technicians, using the very latest glazing technology. We feel that we have mastered the supply of glasses online and perfected the aftercare. We have thousands of frames including over fifty top brand designers, at a fraction of high street prices. Whether you are looking to buy a cheap pair of glasses or treat yourself to a pair of designer glasses, you’ll receive the highest care from the dedicated customer service team. Spex4Less can supply lenses made to your new prescription and fit them to your existing frames, or produce a replacement pair with the prescription details from your existing lenses. We believe that purchasing glasses online should be completely risk-free. So, for that reason, every order you place at Spex4less comes with a unique 100% satisfaction guarantee and a full 12 months frame warranty without charge. We care deeply about your privacy and security, and all transactions are secured with the latest SSL technology, verified by Geo Trust.
  • Spex4Less is 1 out of 52 best companies in the category Glasses store on Trustpilot.
  • Spex4Less is 1 out of 30 best companies in the category Optician on Trustpilot.
  • Spex4Less is 2 out of 59 best companies in the category Sunglasses shop on Trustpilot.
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    Informações de contato

    4,8

    Excelente

    O TrustScore é 5 de um total de 5

    29 mil avaliações

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Respondeu a 100% das avaliações negativas

    Normalmente responde dentro de 48 horas

    Como esta empresa usa o Trustpilot

    Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

    As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

    Avaliado com 5 de um total de 5 estrelas

    Highly recommenf

    Very easy, very efficient, noticed when I had made an error in prescription and corrected.
    Glasses arrived, comfortable and correct prescription

    18 de abril de 2026
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    First time using spex

    First time using spex but wont be the last, great service, lots of choice and easy to use website. Good communication and less than a week between placing the order and the glasses bring delivered. Good price, good quality.

    17 de abril de 2026
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Quick and professional service.

    The whole process was easy to do on the website. Picking the frames and lenses was straightforward and uploading my prescription was also simple to do. My glasses were processed and delivered very quickly and are of a good standard and quality! I love my new glasses. Many thanks.

    19 de abril de 2026
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Ordered a pair of prescription…

    Ordered a pair of prescription sunglasses. Frustratingly I forgot to use my discount code but contacted the customer support via a chat bot and the discount was applied for me.

    Order process linking a photo of my prescription was easy, received the glasses within 48 hours and very happy with the cost, value and quality of the glasses.

    Will definitely be ordering more glasses in the future. A very positive experience.

    16 de abril de 2026
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    A great company to deal with

    Very helpful in sorting my prescription on the phone,
    Very rapid delivery and excellent quality frames and lenses.
    Very good service over many years.

    14 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Roy,

    Thank you for your continued support.

    We’re delighted to hear our team was helpful in sorting your prescription over the phone. Taking the time to ensure everything is correct is an important part of the service we aim to provide.

    It’s fantastic to know the delivery was rapid and that you’re pleased with the quality of both the frames and lenses. Your loyalty over many years truly means a great deal to us.

    Avaliado com 5 de um total de 5 estrelas

    Highly recommended.

    17 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Gary,

    Thanks so much for your kind words.

    It’s fantastic to know you’d recommend us. We work hard to provide a service worth recommending.

    Thank you again for choosing us.

    Avaliado com 5 de um total de 5 estrelas

    Perfect

    Perfect. Fast, efficient and very reasonably priced. Will definitely use them again. Many thanks Pete

    15 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Peter,

    Thank you for the great feedback.

    We’re delighted to hear everything was fast, efficient and reasonably priced. Delivering that combination consistently is exactly what we aim for.

    We truly appreciate your support and look forward to helping you again.

    Avaliado com 5 de um total de 5 estrelas

    Been using this Company for a while

    Been using this Company for a while, always spot on , very happy to keep using them, thank you again for a great service Spex4Less , will recommend and use again!!

    6 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Robert,

    Thank you for your continued support.

    We’re delighted to hear the service has been consistently spot on and that you’re happy to keep using us. That kind of loyalty really means a lot.

    We truly appreciate your recommendation and look forward to helping you again with your next pair.

    Avaliado com 5 de um total de 5 estrelas

    Great company and fast service.

    Great company, thought I’d look at the alternative to the normal suspects as they seem pricey, even the 2for1 deals always seems to cost a lot.
    Made a slight error on my order, but my fault, and they put it right straight away. Great communications and really good prices, just ordered another pair.

    9 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Peter,

    Thank you for such a great review.

    We’re really pleased you decided to try us as an alternative and found the pricing refreshingly straightforward. Offering genuine value without inflated “deals” is exactly what we aim to do.

    It’s also good to hear the order error was sorted quickly and that communication felt clear throughout. The fact you’ve already ordered another pair means a lot — thank you for your support.

    Avaliado com 5 de um total de 5 estrelas

    Best online Opticians ever!!! Fabulous company

    I cannot praise this company enough.
    Superb customer service skills, great and speedy communication and have really helped me out with some adjustments I needed done to my glasses and sunglasses.

    Had a few issues on the way but they were super quick to rectify and help me sort it out.

    I wouldn’t go anywhere else for frames and lenses now, I wish every company was as empathetic, kind and patient as Spex4Less, customer service is 5 star.

    Thanks to Stephen for his patience in helping me chose new frames also after my returns got lost through Royal Mail, even though it wasn’t their fault, they have gone above and beyond to help me out.

    100% recommend for all your frame needs and wants.
    Brilliant company!!!

    Loyal customer for life here!

    16 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi,

    Thank you for such an incredible review — it truly means a lot.

    We’re delighted to hear that the service, communication and support stood out throughout your experience. While it’s never ideal for issues to arise, we’re really pleased everything was resolved quickly and that you felt fully supported along the way.

    We’ll be sure to pass your kind words on to Stephen — he’ll be thrilled to know his patience and help made a difference, especially during the Royal Mail situation. Going above and beyond for our customers is exactly what we aim for.

    Your recommendation and loyalty genuinely mean the world to us. Thank you for your trust and continued support.

    Avaliado com 5 de um total de 5 estrelas

    I’d happily award this company ten…

    I’d happily award this company ten stars if it was possible. I would never go anywhere else for my spectacles. They are so professional and nothing is ever much trouble for them. Great value for money too.

    15 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Anthony,

    Thank you for such an incredible review.

    Ten stars is unbelievably generous and means a great deal to us. We’re delighted to hear you wouldn’t go anywhere else for your spectacles and that the professionalism and willingness to help have stood out.

    Providing great value alongside attentive service is exactly what we aim for. We truly appreciate your loyalty and your very kind words.

    Avaliado com 5 de um total de 5 estrelas

    Good vaue alnd good service

    Good vaue and good service

    8 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Simes,

    Thanks so much for your review.

    It’s great to know you were happy with the service and felt it offered good value. That balance is something we work hard to maintain.

    Thank you again for choosing us.

    Avaliado com 5 de um total de 5 estrelas

    Great choices

    Very helpful from start to finish. I did have a small problem but it was rectified very quickly.
    Great choice of frames and lenses at a very good price.

    1 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Susan,

    Thank you for your great feedback.

    We’re really pleased to hear you felt well supported from start to finish. While it’s never ideal for a small issue to arise, we’re glad it was resolved quickly and smoothly.

    It’s fantastic to know you were happy with the range of frames and lenses, as well as the pricing. We truly appreciate your support.

    Avaliado com 5 de um total de 5 estrelas

    Ease of ordering

    Ease of ordering , great communication and speedy service

    18 de março de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Peter,

    Thanks so much for your feedback.

    It’s fantastic to know everything felt straightforward, well communicated and delivered quickly. That consistency is something we take pride in.

    Thank you again for choosing us.

    Avaliado com 5 de um total de 5 estrelas

    Excellent service and value for money

    Excellent service and value for money

    13 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Mr. Leighton,

    Thanks so much for your kind words.

    It’s fantastic to know the service met your expectations and that you felt it offered great value. That balance is something we work hard to maintain.

    Thank you again for choosing us.

    Avaliado com 5 de um total de 5 estrelas

    I had my sunglasses reglazed and the…

    I had my sunglasses reglazed and the experience was clear and seamless from start to finish. There was also a very quick turn around. I’m very happy and impressed with my new sunglasses. I’ll definitely be returning in the future.

    2 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Beth,

    Thank you for the fantastic feedback.

    We’re delighted to hear your reglaze experience was clear and seamless from start to finish. A quick turnaround alongside careful lens fitting is exactly what we aim to deliver.

    It’s great to know you’re impressed with your newly reglazed sunglasses. We truly appreciate your support and look forward to helping you again in the future.

    Avaliado com 5 de um total de 5 estrelas

    Excellent service

    I've never used an online company for my glasses, this is the first time, it was effortless, and they were very good with any queries or worries I had.
    I am extremely pleased with my glasses and am definitely recommending them to friends and family.

    11 de abril de 2026
    Avaliação não solicitada
    logotipo da Spex4Less

    Resposta de Spex4Less

    Hi Linda,

    Thank you for such a thoughtful review.

    We’re delighted that your first experience ordering glasses online felt effortless and reassuring. It’s completely natural to have questions when trying something new, so we’re really pleased our team could help with any queries or concerns along the way.

    It’s fantastic to hear you’re extremely pleased with your glasses and that you’ll be recommending us to friends and family. That truly means a lot — thank you for your support.

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