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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is a scam. Its been more than two weeks since I have waited for a payout. The agent promise to revert with answers and several emails later, I still do not have any feedback. Secondly,... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I've only experienced good things on this site but what keeps me from making real money deposits are the big deposits required .This in the eyes of an amateur casino games player,trying to win money... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I enjoy playing the fun games the site has to offer, and there a new game y0u can make y0ur wildest dreams come true, there are a lot of promotions and rewards to be won.

Avaliado com 5 de um total de 5 estrelas

Springbok Casino has a large variety of games. The promotions are amazing. I love the match deposit bonuses and of course the free bonus spins. Promotions are tops and the customer service Live... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casino e loja de apostas online
  2. Cassino
  3. Casa de Jogos
  4. Serviço de apostas
  5. Casa de apostas

Escrito pela empresa

Springbok Casino is South Africa’s leading online casino, offering a secure, fun, and locally-tailored gaming experience since 2012. With a strong focus on South African players, it brings a uniquely Mzansi vibe to the world of online entertainment. Players can enjoy over 350 high-quality games, including slots, progressive jackpots, and classic table games like blackjack, roulette, and poker. Powered by Real Time Gaming (RTG), the platform delivers smooth gameplay with excellent graphics across both desktop and mobile devices. Springbok Casino is fully optimised for mobile gaming, giving players the freedom to spin and win on the go. Whether you're using Android, iPhone, or Windows, the site runs seamlessly, with no compromise on quality or game variety. The casino supports safe and convenient banking, with local payment options such as EFT, credit/debit cards, and even Bitcoin. All transactions are processed in South African Rands (ZAR), making deposits and withdrawals simple and straightforward. New players can claim up to R11,500 in welcome bonuses, and regular promos include 300% match offers, cashback, and free spins. It’s all designed to keep the excitement going and help players get more out of every bet. With a solid reputation for fast payouts, 24/7 customer support, and fair play, Springbok Casino is a trusted favourite for players across the country.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

270 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Why does FICA TAKES SO LONG TO BE…

Why does FICA TAKES SO LONG TO BE APPROVED?? I did my FICA on Friday still waiting

25 de maio de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Siyeka. We are sorry to hear about your frustration. Account verification is instantaneous in most cases. However, when additional manual review is needed, this might take a few days. Our team who review documents do not work on weekends. We thank you for your understanding and appreciate your continued patience. If you need any more information or help, please reach out to our customer service team.

Avaliado com 1 de um total de 5 estrelas

This company is a scam

This company is a scam. Its been more than two weeks since I have waited for a payout. The agent promise to revert with answers and several emails later, I still do not have any feedback. Secondly, they are not a south african platform which is clear from the manner in which the agents speak and using a swift code for payouts is a dead giveaway.

Don't play on Springbok casino, its a scam

23 de maio de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi KUDUS. We are sorry to hear that you feel this way and for giving us the opportunity to clarify what is happening. We have processed and sent your withdrawal on the 15th May. You contacted us on the 21st to let us know that you have not received this, so we reached out to the payment processor to investigate. Rest assured, that as soon as we hear back from them, we will reach out to you in an email. Thank you for your patience and understanding. We hope to have this solved for you soon.

Avaliado com 1 de um total de 5 estrelas

Credit/ Debit card information

Sharing your front and back information of your credit/debit card is extremely risky. That information can be used to drain your bank account.

12 de maio de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Kenneth. Thank you for your message. We fully understand your concern and would like to clarify, that only your full name, the expiration date, the first 8 and last 4 digits of the card number should be visible on the picture. The CVV code and the remaining digits can be blurred out or covered for security. If you have any other concerns or questions, our team is happy to help you.

Avaliado com 5 de um total de 5 estrelas

When trying to lock in or claim my…

When trying to lock in or claim my bonus it declines

12 de maio de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Simphiwe. We appreciate that you left us 5 stars 💚 If you are having issues logging in or using a bonus, please get in touch with our customer support - they can check on your account and assist you on the spot. We hope your issues will get resolved soon.

Avaliado com 5 de um total de 5 estrelas

Easy wins amd easy deposits love the…

Easy wins amd easy deposits love the games

1 de maio de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi again Anushka. Thank you for your great feedback 🫶We are happy to hear that you find depositing and withdrawing easy and love the games. Have lots of fun and good luck!

Avaliado com 1 de um total de 5 estrelas

Unable to verify valid ID Document

Over the past week, I have been sent from pillar to post between the documents team and customer support while trying to verify my account in order to withdraw my funds.

I am a South African citizen using a valid green South African ID booklet, which is still a legal and accepted form of identification. However, your automated verification system repeatedly rejects it, claiming that certain details cannot be seen clearly.

I have attempted the verification process more than 20 times. The problem is not the quality of the document itself, but rather the way the “verification centre” captures the image. No matter how carefully the booklet is positioned, the system takes the photo from too far away, resulting in poor resolution and unreadable details.

I have emailed the support and documents teams multiple times, including screenshots showing exactly what the captured image looks like, trying to explain that this issue is caused by the system and not by me submitting poor-quality photos. Despite this, I continue to receive the same generic responses: “try again,” “adjust brightness,” “take a clearer photo,” or “use another device.” I have already done all of this without success.

I also provided a valid driver’s licence, yet I was informed it is not accepted, even though the website suggests otherwise. My proof of address was successfully approved, and I passed the liveness test without issue.

At this stage, after five days of going in circles, I do not believe it is unreasonable to request a manual verification of the documents I have already submitted. Other casinos and financial institutions are able to manually review documents when automated systems fail, so I do not understand why this cannot be done here.

The most frustrating part is not even the delay itself, but the apparent unwillingness to properly assist or escalate the matter. I simply want my account verified so I can access my withdrawal, yet I keep being sent in circles with no real resolution.

4 de maio de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Hildegonda. We are sorry to hear about your experience.
We usually ask to try again with the automated system, because this should be faster for you, however, we know how frustrating it can be if that doesn't work as it should.
Rest assured, our team will do their best to have this resolved for you as soon as possible.
Thank you for your patience and cooperation.

Avaliado com 1 de um total de 5 estrelas

Michael77777 i played through 15,000 2…

Michael77777 i played through 15,000 2 days of playing and won 552.00 when time to payout they took 3 days to tell me they not taking new sign ups from our area US. I feel it was scam beware of this site can't be trusted

8 de abril de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi wickhamm. We are sorry to hear about your experience. We would like to look into what happened if you provide us some more information to the email we've sent through Trustpilot. Please don't post your personal details publicly in the review.

Avaliado com 5 de um total de 5 estrelas

Great online platform

Great online platform, interactive and pays!

1 de maio de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Celeste. Thank you for your nice review 🫶 We wish you lots of fun and good luck in the casino. Happy gaming!

Avaliado com 5 de um total de 5 estrelas

Super cool

Super cool! Viele Aktionen! Wunderschöne Spiele! Super Grafik!

29 de abril de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Alexandru. Thank you for your great feedback. We are glad you enjoy the games and the promotions. Have fun on the site and best of luck!

Avaliado com 5 de um total de 5 estrelas

Good experience

Had a great run getting to know the various games, styles and payouts. There have been teeth grinders😅 but at the end when it came to the withdraw process, it was pretty seemsless. Payout was within 2 days for me.

29 de abril de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Jaco. Thanks for sharing your experience and congrats on your winnings 🥳 A little excitement can be fun. Wishing you continued good luck and happy gaming!

Avaliado com 5 de um total de 5 estrelas

Quality and ease of experience on the…

Quality and ease of experience on the platform is incredibly impressive. Springbok Casino is an epitome of Innovation and excitement in the industry. Unequivocally I recommend it to anyone.

24 de abril de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Tsip Tstip. Thank you for your awesome review 🥳 We´re glad to have left such a great impression on you and hope to continue providing you with a fun and rewarding casino experience. Happy gaming!

Avaliado com 4 de um total de 5 estrelas

I've only experienced good things on…

I've only experienced good things on this site but what keeps me from making real money deposits are the big deposits required .This in the eyes of an amateur casino games player,trying to win money rather than lose it....well I might be a mouse but a mouse with a house...maybe the deposit requirements should be smaller and then there's the deposit methods....could we make use of 1voucher,ott, bluvoucher,etc
Crypto is all good but for those that need some information education,it all sounds to good to be real.Well this a 23 yrs old perspective on one of SAs greatest app

8 de abril de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Migien. Thank you for your good review and the feedback about deposits. We always aim to expand the methods available so that everyone can find something they like and are comfortable with. If you decide to try crypto and need help with it, just let us know. We´re happy to send an email with the guidelines.

Avaliado com 5 de um total de 5 estrelas

good promotions

good promotions
fast service
legit

22 de abril de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Lennardt. Thank you for your awesome feedback about our bonuses and customer support. We hope you´re having a blast on the site. Enjoy!

Avaliado com 3 de um total de 5 estrelas

Its difficult to believe that no matter…

Its difficult to believe that no matter what game u play, u dont win...
And when u do get free spins, it hardly pays anything.

21 de abril de 2026
Avaliação não solicitada
logotipo da Springbok Casino

Resposta da Springbok Casino

Hi Tammy. Thank you for your message. We know it can be difficult when the games don´t hit as you´d expect them. We wish you best of luck in your next session! 🍀🤞

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